I took my dog in for a tumor on his tail. They were gentle with my dog but it was all about how…read moremuch money they could charge. Every little thing was more clinks on the cash register. One look in his ears, $30, blood work. My dog was already vaccinated but they insisted i vaccinate again. They wouldn't accept my vaccination records showing my dog was vaccinated. Then the wouldn't write a script to get my meds online so I could save a buck. Refused to try to reduce the $1750 surgery bill so we might be able to afford it. They didn't care at all about us, just the money! They wanted $75 for an ear cleaner liquid that i could've gotten cheaper if they gave me a prescription, but no, they refused to help. No care, no compassion. Never going there again.

Thank you Dr Taylor and your assistant, for taking care of our Zoe s dog on the 12th. You both were…read morevery gentle and caring for her during this difficult time.

My dog loves going here. Staff is very friendly vet tech is very knowledgeable. Takes very well…read morecare of my dog.

As a fellow animal professional, this is by far one of the best clinics I've ever visited. The…read morestaff is kind, helpful, and caring, and goes above and beyond for your pet. Dr.Hall is incredibly knowledgeable, and was a joy to work with. My dog is large, and typically very nervous at the vets'. Thanks to the dedicated staff, our visit was quick, easy, and incredibly low stress for my pup. Such a great clinic, I would give them 10 stars if I could!

Everything , they were reasonable and didn't run a bunch of unnecessary tests like they did at…read morebamboo

STAY AWAY. The veterinarian cares less about your dogs only cares about money. She cares only cares…read moreabout writing prescriptions for you to fill on their online pharmacy. I told her about a problem my dog had she never even looked at my dog during his yearly physical just wrote me a prescription and made me fill it on her website. When I had a problem getting my pups prescription refilled, they wouldn't help me with it and I had to argue to get a hardcopy prescription to go elsewhere.

The clinic has changed locations since this listing was created but if you click on the website it…read morewill show you the correct address. I have only good things to say about my visit yesterday. My 4yr old nearly died the day prior due to complications due to pancreatitis. He had to be hospitalized for stabilization and I picked him up from the hospital the following morning in stable condition but with directions to have him seen for follow up that day. I called every office between Buffalo and Eire and absolutely no one would see us. Ever the urgent cares turned us away due to being understaffed and overbooked. No one cared that he nearly died the night before. After over 6 hours of calling around I called The Animal Clinic. The staff member listened to my story like everyone else, told me the were booked solid like everyone else, and then created an appointment for us within an hour and a half of my calling so that the Dr could see us as soon as he got out of his current surgery. The staff was super kind. They recognized my story as soon as I gave my name. We were seen within minutes of arrival. The Dr seemed very knowledgeable and only ordered the labs we really needed so that the bill would be as affordable as possible. Staff followed up the following day, today, and were very kind and helpful. This clinic is an hour away from my home but will now be our permanent family Dr after the amazing service we got there this week!!!!

Dr Senita is great. The school management has ruined this practice. It's really great when you get…read morea quote, they inflate 2,000 more than the quote & the desk manager says "oh, I don't know who would have quoted you incorrectly..." Go back to the car and grab the quote form, it was that manager. All of the households in my family have left for similar reasons.

I had asked Dr. Salinger to come to my home to euthanize my 17 year old dog. I agreed to 10:00 am,…read morewhich I in retrospect was a ghastly error on my part. Dr. was punctual. Very professional. She allowed plenty of time for our last goodbyes. My old girl hadn't had a chance to rise from a long nights slumber and get the morning's usual long long drink of water. It wasn't until after Dr. couldn't find a vein that I realized why. She didn't know that my dog was in much better shape than she thought. I was unprepared for an abrupt needle that delivered the 'sleep' medicine. My dog took a seizure. Very upsetting to me, as I was expecting a quiet passing. Dog was immediately unresponsive then gone. Dr. was kind enough to explain to me when I called the next day about why the shot needed to be delivered in the manner it was. Perception, I guess. Dr. Salinger completed the task asked of her. She did it well. Very professional, kind lady. She was not familiar with my doggy beforehand and that's on me. Special Lady.

I live in Jacksonville Florida and during hurricane Mathew my cat started to act very strange and…read morewas sticking her tongue out and drooling but was responsive. All the veterinary offices were closed here and I was at a loss of what to do. I frantically called out of state for any sort of explanation of what was happening to my cat. This vet in Ohio was so sweet and helped calm me down and reassure me that by my description my cat was okay and was probably stressed out because she was at least responsive. Thank you so much for your help she is doing much better.

We adopted a rescue chihuahua mix in March 2023. I was looking for a veterinary practice NOT owned…read moreby VCA corporation so decided to try Country Vet in Jefferson Ohio. So far I'm very satisfied. I had one semi-emergency call with a sick dog & they were able to work us in right away. They are a bit pricey, but their rates are no more than I was paying for the last 16 years at a veterinary office in Madison. The Madison vet was bought out by VCA & went downhill after that. Overall I like Country Vet in Jefferson & plan to continue taking my dog there.

We were told our visit was 130.00 for our dog and when I went a check out I was billed for 46.00…read moremore than what I was told. I was very disappointed that I was told differently on phone. Medicine was lots more than what I was told on the phone. Seem like every time I walk in there, it is more than my last visit. I was very upset with the change with price every time.

We can't say enough about Dr. B and the staff! They were the only ones out of 8 calls (we were new…read moreto the area and had not established care yet with a Vet) to see our boy Duke after he developed a dry cough that morning. They got us in that day, we needed a referral to Akron for Oncology, she personally called. The records were sent and waiting on us in less than 24 hours at Akron. They called to follow up on him. And when our time came to say goodbye to our boy, you could not have found a more compassionate team. Now, if only we could find human doctor offices as compassionate and caring.

This is an update to a negative review I posted a day or so ago. Dr. Bernhardt was the vet I had to…read moreput my precious baby down. I had never seen her before. She blamed me for all of Mali's issues. Mali was a little overweight. No other vet ever said anything about that! It isn't the time to blame me! Now I get this response to my review on that particular vet: 11:06pm Asntabula Olivi Ph: 440-998-1446 Fax: 440-998-7232 Email: Pleasants2909@gmail.com Dear Burnham Family, It has become apparent that you have not been satisfied by the care your pet has received with us. Due to conflicts of interest, this letter will advise you that as of 03-04-2026, the staff at our hospital will not be able to provide further general care to your animal (s). We suggest that you seek an alternative veterinary facility to provide care for your animal (s) from this point forward. We would like to suggest that you refer to the "Find a Veterinarian" section on the College of Veterinarians website to locate other practices in your area. Once you have made alternative arrangements, please have the facility contact us and we will forward all medical records and relevant information immediately. We wish you and your animal(s) all the best in the future. She fired me as a client for her unprofessionalism and rudeness!

No compassion, rude receptionists. Main focus is on profit…read moreover animal care. Recommend visiting a clinic where the staff have empathy for the animals and their humans.

Excellent care! Dr. Hall is wonderful, very good at diagnosing & treating…read more We have been taking our dogs there for several years. We had to have one of our elderly dogs put down and I know that she felt as bad as we did. The office staff is very good also, they will go out of their way to help with information or any assistance you may need. Because of the way everyone treats you and your pets the animals stay relaxed and feel very safe. We would recommend their office any time.