I had asked Dr. Salinger to come to my home to euthanize my 17 year old dog. I agreed to 10:00 am,…read morewhich I in retrospect was a ghastly error on my part. Dr. was punctual. Very professional. She allowed plenty of time for our last goodbyes. My old girl hadn't had a chance to rise from a long nights slumber and get the morning's usual long long drink of water. It wasn't until after Dr. couldn't find a vein that I realized why. She didn't know that my dog was in much better shape than she thought. I was unprepared for an abrupt needle that delivered the 'sleep' medicine. My dog took a seizure. Very upsetting to me, as I was expecting a quiet passing. Dog was immediately unresponsive then gone. Dr. was kind enough to explain to me when I called the next day about why the shot needed to be delivered in the manner it was. Perception, I guess. Dr. Salinger completed the task asked of her. She did it well. Very professional, kind lady. She was not familiar with my doggy beforehand and that's on me. Special Lady.

I live in Jacksonville Florida and during hurricane Mathew my cat started to act very strange and…read morewas sticking her tongue out and drooling but was responsive. All the veterinary offices were closed here and I was at a loss of what to do. I frantically called out of state for any sort of explanation of what was happening to my cat. This vet in Ohio was so sweet and helped calm me down and reassure me that by my description my cat was okay and was probably stressed out because she was at least responsive. Thank you so much for your help she is doing much better.

My dog loves going here. Staff is very friendly vet tech is very knowledgeable. Takes very well…read morecare of my dog.

As a fellow animal professional, this is by far one of the best clinics I've ever visited. The…read morestaff is kind, helpful, and caring, and goes above and beyond for your pet. Dr.Hall is incredibly knowledgeable, and was a joy to work with. My dog is large, and typically very nervous at the vets'. Thanks to the dedicated staff, our visit was quick, easy, and incredibly low stress for my pup. Such a great clinic, I would give them 10 stars if I could!

This vet recently declawed a cat with CH (cerebellar hypoplasia) after at least one other vet in…read morethe area refused to, as cats with this type of neurological disorder should never be declawed. For this reason, I feel she acted very irresponsibly. I was taking my pets to her practice, but due to her low ethical standards, I will be taking them to another vet.

We've been bringing our pets here for 14 years. Last week my son found a 3-4 week old kitten in…read morethe middle of a busy road at night. He rescued him and brought him home. We made an appointment and a few days later we brought him in for his first exam to be checked over. I got my checkbook out to pay at the end of the visit. Dr. Allmon and his staff told me they weren't going to charge us for the visit because my son did a good thing. We were amazed. Dr. Allmon and his staff are the kindest people and so good to all of our pets. He is an excellent veterinarian, extremely knowledgeable and honest. He also doesn't overcharge or push unnecessary services. Chardon Veterinary Hospital will always have our business. Love these people!!! Thank you so much.

I had high hopes based on reviews and on earlier experiences, years ago, with my family. I was in…read moretears on my way home. Dr. Allmon didn't stand to greet me, didn't say hello nor ask me any questions or provide any input. Seemed like staff needed to prompt him to write down things or answer very simple questions. They very quickly gave up on my stray cat who was actually exhibiting entirely manageable behavior saying "they are too old". The cat was not biting nor aggressive, however was lightly growling. Absolutely manageable. When I asked about what age...I got "well he's an adult". Yea....clearly....thanks. Staff were condescending, didn't seem to have compassions for the animal.

I recently went to VCA in the late evening when my cat, Eleanor, was doing very poorly one day…read more The staff was so wonderful - they took our concerns seriously, gave us realistic expectations about the time we would be waiting based on how they triage patients, and were clearly warm and loving with all the pets that came in that night. In my experience, some emergency vets are always on a state of high alert and lose the empathetic aspect of their work serving pets and pet owners who are in a state of worry. If you are taking your pet in right now, due to COVID restrictions, you should know that you will not always be able to go with your pet into a veterinary room, which can be scary. The team did so very gently and clearly took good care of our cat.

Unfortunately, our normal vet could not get us in since it was the end of the week, so we brought…read moreour dog here and our concerns were completely brushed off. Dr. Christine Danish was telling us our dog was "not sick enough to be here" after our dog refused to eat or drink all day, had liquid diarrhea all over the vets office floor that she was dealing with for 3 days already and was visibly in physical pain limping. Dr. Danish's professional opinion was that our dog had a stomach ache and a sprained paw and needed to go home. Coincidentally enough on her discharge paperwork she left a "suspected tick disease" note. However, we were sent home with parasite medication for our pup and a $500 bill. Three days after the initial visit, my dog's health had drastically declined even while closely following the medication schedule we were given. Her breathing was becoming labored and she needed to be carried out of the house as she could barely hold herself up. Expecting to be given the run around again, we were very grateful for Dr. McHenry for quickly diagnosing our dog with Lyme Disease due to her symptoms of limping, diarrhea and refusal to eat. Had we waited any longer to get our dog care, she would have gone into kidney failure. Unfortunately, those three extra days we waited were long enough to have lasting negative effects on our dog's health, making her anemic, prone to chronic joint pain and needing to closely monitor her kidney function for life. This entire week watching my dog's health decline has also taken an emotional toll on myself and my young kids. As upset as I am with our initial visit, I am giving 2 stars since our experience with Dr. McHenry was so pleasant and our pup has been showing visible signs of recovery. Overall, I would not recommend this practice. They did not offer any incentives financially for their initial misdiagnosis, which was very disappointing considering what we've gone through this week at the hands of their misdiagnosis. I would not risk your animal's health or waste your time or money going here.

Everyone is pleasant and wants to help you and your pet.Our dog had behavioral issues through the…read moreroof. They counseled us and tried different protocals with great patience.

They had zero urgency to address a mass in my dog. As a result, he declined faster than their…read more"course of action" which was more a concern to keep finances internal instead of my dog's health (cancer). I lost my best buddy Monday, and their next appt for him was the following Thursday. The decline between them seeing him and his admission to the ER was substantial. And their claim that "your pet is our pet" is a load of crap. This clinic owed a duty of care, breached that standard of care, which led to the death to my dog.

This is an update to a negative review I posted a day or so ago. Dr. Bernhardt was the vet I had to…read moreput my precious baby down. I had never seen her before. She blamed me for all of Mali's issues. Mali was a little overweight. No other vet ever said anything about that! It isn't the time to blame me! Now I get this response to my review on that particular vet: 11:06pm Asntabula Olivi Ph: 440-998-1446 Fax: 440-998-7232 Email: Pleasants2909@gmail.com Dear Burnham Family, It has become apparent that you have not been satisfied by the care your pet has received with us. Due to conflicts of interest, this letter will advise you that as of 03-04-2026, the staff at our hospital will not be able to provide further general care to your animal (s). We suggest that you seek an alternative veterinary facility to provide care for your animal (s) from this point forward. We would like to suggest that you refer to the "Find a Veterinarian" section on the College of Veterinarians website to locate other practices in your area. Once you have made alternative arrangements, please have the facility contact us and we will forward all medical records and relevant information immediately. We wish you and your animal(s) all the best in the future. She fired me as a client for her unprofessionalism and rudeness!

They got my kitten in when others couldn't even when they were overbooked that day. Very…read morecompassionate group. Would highly recommend

Both the vet and staff were amazing! It was just a routine visit but I felt listened to and taken…read moreseriously. My dog does not like going to the vet and can be difficult to work with. They were so good with him. He responded really well to them. Did not wait long for my appt to start. The vet had several suggestions for an ongoing problem that I feel will be beneficial. I'm excited to try the new supplement for my dog's age related pain.

dog not.pooping right for a week tried another vet in ohio they could not find problem or…read moremisdiagnosed so i this place called.for emergancy visit was told not emergancy because she is not vomiting and she is eating. so.lets what till.it gets worse so it can be a better emergancy for them.

Great place! Our dog loves the vet techs and Dr. Taylor. We really enjoy taking our dog here…read morebecause everyone is so friendly and helpful.

This place looks great at first glance but there is a serious lack of humanity. I witnessed a very…read moreworried woman holding her dying dog greeting the doctor in tears saying her world was crashing and he just deadpan responds with "yea. So is (dog's name)." Fees are hidden everywhere. If you're late for your appointment to euthanize your fur baby and ask for a quality of life exam first to reassure yourself you're doing the right thing, it still wont matter. You either euthanize then and there or you'll receive a late fee in addition to the exam charge. Or, you walk in with a sick dog and they charge you not only for the exam but also a walk in fee on top of an emergency fee. Zero communication skills. Concerns are minimized and dismissed with zero accountability or resolution.

Very caring, thorough and took plenty of time with us and answered all our questions. Office is…read moreclean and has a clean smell. The people are friendly. Cost is similar to other vets I have used. It is easy to recommend them.

This clinic has always done a wonderful job, first with our dog Leo, and then after he passed with…read moreour current dog Vinny. They are easily the best vet in the area. Very nice and very caring people. Five Stars!