They are a full service range. However, they seem to have a negative attitude towards female…read moreshooters. I have experienced coldness and annoyance from them at times. I took my license test from them. The class was great, but the instructor was rude to me. I had my pistols in a bag next to my chair, secured and unloaded and he demanded that I remove them and put them in my car. Said I was endangering the class, despite the fact that he was carrying a loaded pistol on his hip. I got my license, however, I really don't want to go there for any type of shooting or classes again unless they change their attitude!

I just finished an 18-hour gun safety course to renew my NYC CCW license, and I have to say, the…read moreinstructor, K.C. Brown, was fantastic. His knowledge and engaging teaching style made the whole experience informative and enjoyable. There was plenty of parking. I highly recommend it! However, the business would benefit from hiring a professional cleaning crew to clean the bathroom, sitting area, and shooting range. It seems like they are relying on regular workers to handle this task, and it's clear that some workers are doing more than others. Other than that, I give it a very high recommendation!

I would give this place a 4.5 star rating only because I want more of it. Lol always room for…read moreimprovement but SGA is awesome and well deserved 5 stars. The most important thing about any place of business is going to be staff. The Staff here are friendly and it's a small community or family type atmosphere. The best part of this shop is the range. Nice and clean, great sound deadening, and the air is so clean. I spend a lot of time in the range so I really appreciate the air quality. Range is great for pistol shooting and some tactical shotgun and long guns. State of the art carrier system and all lanes are working. The place is usually busy but never really have had to wait more than a few minutes to get to a lane. Pricing is good for range time and there is an option for membership. The selection of rentals could be better but it's enough that if you have never shot you have a good selection. The store has a small selection of the most popular pistols and some long guns with decent prices. Overall the range, Store, and especially staff are great. And I highly recommend this place. This is the best indoor range with in 30 miles of my town I have been to in the area.

A group of clowns is called an "alley." I did not know that before this week, but after attempting…read moreto complete a simple FFL transfer through Stratford Guns and Ammo, I now feel qualified to teach the subject at the graduate level. I called ahead to confirm they could handle the transfer. They said yes, no problem. They gave me their email address and told me to have the seller's FFL contact them. Perfect. Simple. Routine. A process that, in theory, should require less coordination than launching a moon mission. The seller emailed them on Monday to confirm they were willing to receive the firearm and to request a copy of their FFL. By Wednesday, the seller let me know they had heard absolutely nothing back. Not a "yes," not a "no," not a carrier pigeon, not a smoke signal. Nothing. So around noon on Wednesday, I stopped by in person. Behind the counter were two perfectly pleasant guys who informed me that they do not have access to the store email account. Which is an interesting business model for a store that gives out its email address as part of its business process. That is a little like a restaurant saying, "Sure, we take reservations online, but unfortunately nobody here can access the internet." They told me the owner would have to handle it. I left my information, the seller's information, and presumably my hopes and dreams on a small invisible altar behind the counter. They said they would contact me when it was all set. Four hours later, no word. I called to follow up and was told they would get to it, but the store was busy. I found this surprising because every time I have been in there, the place has appeared to be staffed by two or three armed guys standing behind a tiny gun counter, bravely defending it from the threat of customer service. At that point, I called another local FFL. He told me he usually does not handle transfers for firearms he does not sell himself and suggested I try Stratford Guns and Ammo. I told him I had already tried them, had even gone there in person, and that they had been completely unresponsive. Without missing a beat, he said, "Let me guess, two or three guys standing behind the counter not doing a damn thing, but incapable of helping you?" I said, "HA. So you've been there?" That moment alone was more efficient than my entire interaction with Stratford Guns and Ammo. To his credit, after hearing the story, the other FFL agreed to help with the transfer. It is now Friday, and I still have not heard a word from Stratford Guns and Ammo. To recap: I called first. They agreed to take the transfer. The seller emailed them. They ignored the seller. I went there in person. They took my information. I called again. They said they were busy. And then they vanished into whatever administrative Bermuda Triangle apparently exists between their counter and their email inbox. The guys I spoke with were nice enough, but the experience was ridiculous. If your business agrees to handle FFL transfers, then handling the FFL transfer feels like an important part of the process. Possibly even the main part. Overall, a disappointing experience wrapped in a sitcom episode. Would not recommend unless you enjoy side quests, unanswered emails, and watching three grown men lose a battle with their business email account.

I you looking for the right place this the place to you will defely will found what your looking…read morefor for the right price great staff all ways ready to help you with all you need for ,greate selection firearm and ammo.....ask for Mark our any of his guys.....

This is a wonderful mom and pops type sporting shop. The…read moreowners are knowledgeable and very helpful. I was treated respectfully, and if they do not have in stock what you are looking for, they will order it for you. Mark, the son at the store, had great patience with me, he explained in depth all the questions I had about my purchase. I highly recommend checking out this shop.

WOW! What a place, they have a tremendous selection to choose from ! The owner has a wealth of…read moreknowledge and experience, it's easy to see this is his true passion and not just a job! If you want it they probably have it if not he is in the know on how to get it! I wouldn't go anywhere else! He also can ship to other states as long as the paperwork is properly filled out! His prices are more than reasonable, the knowledge and expertise he shares also adds tremendous value! We will be back, we won't go anywhere else!

Poor customer service - the worst I've ever seen. Stopped in to purchase a hand gun, owner wasn't…read morethere, he was home for his birthday. Place was being run and manned by a bunch of young guys who really had no clue about how to work with customers. They had the Handgun that I was interested in but the kid had to text the owner for the price! He had the computer right there! Anyway, after going back and fourth with the owner on text, the kid finally looked it up and informed me that it was sold!!! I stood around that place for FOURTY MINUTES all for him to tell me it was sold!!! They don't have good customer service and I'm never going there again. I will also give them terrible references when my buddies are looking for somewhere to buy firearms.

Came here to purchase another blue label Glock. Aj helped my wife purchase her first gun. Very nice…read moreand knowledgeable. I am a left handed, ambidextrous shooter so I change which hand I shoot with. I had previously bought a 43x with left handed mag release and needed mods and adjustments for a right hand.

Great gun shop in Portland , ct. I Came here to buy my first pistol. The staff here were very…read morehelpful and accommodating. Prices were fair too. Definitely would come back here to purchase another gun. They also offer Glock blue label program here too.

I don't know what happened here but they aren't what they were when first open. No one answers the…read morephone.

Very happy with the service at Delta Arsenal. Jay and Ed go above and beyond to be helpful with my…read moreColt pistol repair.Ed spent time while I waited and worked until the job was done! Everyone I met so far, from the gunsmiths to the RSO to sales are all so pleasant to deal with. Such a refreshing experience from other Ct gun stores where I find the employees to be very unpleasant. A very welcoming environment, just like a business should be run.

Poured are very knowledgeable. Bought my first two guns here. You can buy new or used guns here.read more

Based off many personal recommendations, came here for my first purchase and came away impressed…read more It's a family run business that's been in the area for a long time, and it's stayed in the family. The guys behind the counter are very professional, knowledgeable, and welcoming to everyone walking through the front door. I've been to smaller shops and larger ones; I'd say that there's a good chance they can steer a customer in the right direction with stock on-hand, and absolutely will order from their distributor anything they don't. There's also a selection of used (yellow tag) items for sale, as well as consignment items (green tag) for sale as well. Like most gun store owners, they're a bit wary of new customers coming through the door, but after you get to know them, they will absolutely be there for you with any advice and help to make sure you're satisfied and safe. Really appreciate having a store like this, unlike some others in Connecticut that make you feel like you're doing them a favor being a customer. No range on the premises, there are some nearby such as Wolf's (which gets my thumbs up) where you can try out before you buy.

Haven't been here in a while and I remember why. They don't seem very personable. Being a female, I…read moredon't feel welcomed when coming into this store. I'm not one of the "boys" and it shows I haven't been here in years, but it's a bummer that they don't offer ladies shoot free on Tuesday any longer. We didn't realize we had to grab a number to be waited on because it's been so long. Walked around the store and stood by the counter for a good 15 minutes before we asked someone how to purchase a gun. Told us what we needed to do but didn't seem like it was worth the wait. The prices are a lot little higher compared to other gun stores I've been to. Not sure if I'll come back. They have a wide range of guns to choose from

I Came here to possibly buy a gun. I didn't know that you had to grab a ticket at the counter to be…read moreserved. After I got a ticket, I waited around for an hour until my number was called. At this time, I got helped by staff. And I purchased a firefly that was on sale for Black Friday. Staff were helpful. I even go a free T-shirt with my purchase.