WOW! What a place, they have a tremendous selection to choose from ! The owner has a wealth of…read moreknowledge and experience, it's easy to see this is his true passion and not just a job! If you want it they probably have it if not he is in the know on how to get it! I wouldn't go anywhere else! He also can ship to other states as long as the paperwork is properly filled out! His prices are more than reasonable, the knowledge and expertise he shares also adds tremendous value! We will be back, we won't go anywhere else!

Poor customer service - the worst I've ever seen. Stopped in to purchase a hand gun, owner wasn't…read morethere, he was home for his birthday. Place was being run and manned by a bunch of young guys who really had no clue about how to work with customers. They had the Handgun that I was interested in but the kid had to text the owner for the price! He had the computer right there! Anyway, after going back and fourth with the owner on text, the kid finally looked it up and informed me that it was sold!!! I stood around that place for FOURTY MINUTES all for him to tell me it was sold!!! They don't have good customer service and I'm never going there again. I will also give them terrible references when my buddies are looking for somewhere to buy firearms.

I would give this place a 4.5 star rating only because I want more of it. Lol always room for…read moreimprovement but SGA is awesome and well deserved 5 stars. The most important thing about any place of business is going to be staff. The Staff here are friendly and it's a small community or family type atmosphere. The best part of this shop is the range. Nice and clean, great sound deadening, and the air is so clean. I spend a lot of time in the range so I really appreciate the air quality. Range is great for pistol shooting and some tactical shotgun and long guns. State of the art carrier system and all lanes are working. The place is usually busy but never really have had to wait more than a few minutes to get to a lane. Pricing is good for range time and there is an option for membership. The selection of rentals could be better but it's enough that if you have never shot you have a good selection. The store has a small selection of the most popular pistols and some long guns with decent prices. Overall the range, Store, and especially staff are great. And I highly recommend this place. This is the best indoor range with in 30 miles of my town I have been to in the area.

A group of clowns is called an "alley." I did not know that before this week, but after attempting…read moreto complete a simple FFL transfer through Stratford Guns and Ammo, I now feel qualified to teach the subject at the graduate level. I called ahead to confirm they could handle the transfer. They said yes, no problem. They gave me their email address and told me to have the seller's FFL contact them. Perfect. Simple. Routine. A process that, in theory, should require less coordination than launching a moon mission. The seller emailed them on Monday to confirm they were willing to receive the firearm and to request a copy of their FFL. By Wednesday, the seller let me know they had heard absolutely nothing back. Not a "yes," not a "no," not a carrier pigeon, not a smoke signal. Nothing. So around noon on Wednesday, I stopped by in person. Behind the counter were two perfectly pleasant guys who informed me that they do not have access to the store email account. Which is an interesting business model for a store that gives out its email address as part of its business process. That is a little like a restaurant saying, "Sure, we take reservations online, but unfortunately nobody here can access the internet." They told me the owner would have to handle it. I left my information, the seller's information, and presumably my hopes and dreams on a small invisible altar behind the counter. They said they would contact me when it was all set. Four hours later, no word. I called to follow up and was told they would get to it, but the store was busy. I found this surprising because every time I have been in there, the place has appeared to be staffed by two or three armed guys standing behind a tiny gun counter, bravely defending it from the threat of customer service. At that point, I called another local FFL. He told me he usually does not handle transfers for firearms he does not sell himself and suggested I try Stratford Guns and Ammo. I told him I had already tried them, had even gone there in person, and that they had been completely unresponsive. Without missing a beat, he said, "Let me guess, two or three guys standing behind the counter not doing a damn thing, but incapable of helping you?" I said, "HA. So you've been there?" That moment alone was more efficient than my entire interaction with Stratford Guns and Ammo. To his credit, after hearing the story, the other FFL agreed to help with the transfer. It is now Friday, and I still have not heard a word from Stratford Guns and Ammo. To recap: I called first. They agreed to take the transfer. The seller emailed them. They ignored the seller. I went there in person. They took my information. I called again. They said they were busy. And then they vanished into whatever administrative Bermuda Triangle apparently exists between their counter and their email inbox. The guys I spoke with were nice enough, but the experience was ridiculous. If your business agrees to handle FFL transfers, then handling the FFL transfer feels like an important part of the process. Possibly even the main part. Overall, a disappointing experience wrapped in a sitcom episode. Would not recommend unless you enjoy side quests, unanswered emails, and watching three grown men lose a battle with their business email account.

Service is great Easy in and out for a day at the range!…read more Wish their hours were different but they are a great facility.

Friendly staff, a decent selection of firearms and ammo. The range is pretty good too…read more I would definitely visit again.

Absolutely the best in the industry. The staff is knowledgeable and highly professional. Under the…read morenew management, Pete has been a true professional and a pleasure to work with. I highly recommend them for all your firearm and ammunition needs. Jay M

Have been here a few times over the past few years. Service is great. All attendants have been…read moreextremly helpful. They will work with you and meet you at your level. Price has been great ,they are a Staccato dealer so definitely not a low end shop. Recommend all to stop in. Not a large store or huge selection but they do have a bunch of inventory that turns over pretty quick.

very nice store . good selection. good prices. very friendly owner a must stop in and shopread more

Very accommodating knowledgeable, I felt very comfortable.I would go back. Prices are average. The…read moreguys are very friendly and professional.

I was told if they don't have it they can order it for you. I was told we don't have any of those…read moreand when I asked to order it I was cut short. That was enough for me. Went to TGS Waterbury and got it there.

Great local gun shop good prices owner Mike really cares about the customers. I highly recommend…read morethem

I brought two shotguns to them to sell on consignment. The prices they quoted me were more than…read morefair and the guns were sold within a few months. I like that this is a small shop where you deal with the owners. I have recommended to others.

I just returned home from the official opening day of this jewel of a store today and I was blown…read moreaway by the enthusiasm of all the excited shoppers. There is definitely something for everyone. I left with a sequined cocktail dress that I intend to wear to my grandson's wedding ( so you can guess my age group) as well as an elegant top to dress up a pair of white jeans. Both set me back under $120. Amazing. There's an Emanuel jacket that I may have to return to buy. It was under $50. While I was there, the younger set was busy finding tiny dress treasures and YSL handbags. This was a sophisticated/ mixed age group. I overheard many shoppers tell Erin that they had been eagerly anticipating the store opening as they watched the changes she has made to the property over the past few months. You can tell she loves her store. Erin was beaming as she helped shoppers put outfits together. One woman looked so gorgeous in a long sequined evening gown that her companions audibly gasped. When the woman questioned whether her daughter ( the bride ) would think it suitable for the wedding party, Erin encouraged her to bring it home to physically show her daughter! WHAAAT? I wondered if she knew her personally, but, no. Erin told me it was just the right thing to do. You cannot believe the inside! Paint pens are available to write messages on the bright pink bathroom walls. Those left there after just one day were so cute. So there's something for everyone and you'll have fun shopping...for a change. Remember those days? They are no longer in the rear view mirror. Go to Newtown and see for yourself.

The owner is very helpful and very lovely. I buy something every time I go in great pricing and…read morevery organized and easy to shop. I recommend it highly.