Worst experience at Connecticut orthopedist this morning in Branford Connecticut. I brought my husband in for his foot mind you we've been coming here at least two years. They're bombarding me at the desk with my husband asking me when I retired?. I'm not a patient here. I'm not seeing the doctor. How dare they? They're telling me Medicare wants to know? well if Medicare wants to know the Medicare should be contacting me as an individual. I will not be stepping foot back into this practice ever again. actually this office not the doctors.! read more

I have been here everyday since my dad's surgery due to the car getting wet and having to be rewrapped. There is always a3+ hr wait just to get it rewrapped. They are understaffed and unqualified. And the front counter staff on the weekend has a bad attitude towards patients read more

Angels are hard at work at the North Main St Branford Location during a time where the patient is nervous & experiencing pain, we received the best comfort and patient care. We highly recommend Dr. Caminear and his staff but most of all Angelica a medical professional with Angel wings her name is well suited! Kudos and THANK YOU from the bottom of our hearts! read more

I have been see Joe G for Physical therapy. I have been seen 5 times already and the difference is amazing. I had everything from pain in the testicles( gone now) to walking straighter and as long as you do the work that your supposed to you will be amazed at what they can do for you. Chris Apotrias read more

Have been a patient of Ct Orthopedic for years for my arthritic knees. Recently having shoulder pain and made an appointment with Dr Daignault based on a referral. Wonderful doctor, very kind and sweet, knowledgeable and patient. I was very pleased. read more

I have had significant experience with orthopaedic practices and while Connecticut Orthopaedics has some exceptional doctors, they absolutely are this business to make money above all else. They spend less time with patients, care less about their patients, prepare less for your visit or procedure and place the number of patients they see in a day above all else. My experiences has been anywhere from marginal to bad and for myself, my wife and my children have never come away feeling good about anything they have done. It is really a shame, as an independent group, that this is how they operate. And I have dozens of friends and colleagues who feel the same way. Some with poor results to important procedures that have been forced to go elsewhere. I have gone to HSS and others and the experience is completely different, as was the outcome. read more

I had an emergent issue with my left knee over weekend. I called the office on a very busy Monday was given a appointment that morning at 9:30- they advised I may have a wait but not as long as it could have been with all the patients they needed to get in on a busy Monday. Saw Dr. Alan Reznick - great support staff, radiologist and everyone connected in this office.. They had a lot of patients to juggle and it all flowed - even with the COVID-19 protocols in place! Love this group and this practice of docs especially Dr. Reznick read more

I've been here several times over the years - seen different docs both for myself and my son (including Phil Minotti and Peter DeLuca). Never really had any issues until recently. After a nasty fall down some stairs, I saw Dr. Thomas Moran - he diagnosed AC sprain, okay. Two months later, I return with what has devolved into frozen shoulder - it happens. After a less than two minute interaction where he never laid a finger on my shoulder, I was directed to get an MRI. In the follow-up, he leaves me a rambling message that doesn't appear to have anything to do with me - yup, he was trying to advise me without actually referring to my chart. Epic party foul. His assistant (who is/was super sweet), says I'm now to follow up with Dr. David Cohen. I'm wary, but hey - I want this thing sorted! Holy bejesus, what a difference! He actually examined my shoulder and took the time to not only explain what I was dealing with, but gave me a true expectation of how this thing will get worked out. Night and day! Competent and personable, it's docs like him that keep a person going to a particular practice. On that note, Minotti was great and so was DeLuca...I gotta believe Moran is a one-off (and he's what keeps me from giving the practice a fifth star). But Cohen? A class by himself! Speaking of which - gotta give some love to the staff. They're all very professional and nice. In all, a great practice to visit. read more

Dr Marino, Dr Deluca, Dr Scanlan and the entire staff at CT Ortho are amazing! Always friendly, from the minute you walk in the door, and ready to answer any and all questions I have. I am so thankful to have this resource available to me and my family. My son recently broke his arm and Dr Deluca has been wonderful. He is patient and explains everything my inquisitive 10-year old asks. I have seen both Dr Scanlan and Dr Marino to address a carpel tunnel issue. I was extremely nervous about the process, but both have been amazingly kind with thorough information sharing. read more

I lhave been a patient there for a number of years due to a back fracture. I went to the urgent care because I was experiencing acute back pain, and was seen by a PA. X-rays were done, she said she saw nothing. I explained I was having mobility issues as a result, and she said I needed an MRI and directed me to a facility a few towns away, with the assurance that the procedure was definitely performed there. No orders for therapy, medication, just kind of pushed me out the door. When I arrived there at the hospital the PA told me to go to, they said no, they did not perform MRIs there, and never had, and without an order, it could not be done anyway. A complete cluster f. This place has increasingly become a factory with little to no real patient care, and I will not be returning ever again. read more

What an absolute waste of money and time. The doctor who "diagnosed" me came in and spoke faster than a Micro Machines commercial, ran out in under a minute, and then threw a boot on my foot and sent me a bill for a $375.00 boot. I looked up the exact boot on Amazon and it's $59.95. Save your money and don't waste your time. read more

Have had three major arthritis related surgeries over the last twenty year. All went well. But things HAVE changed since then. I'm now seeing one of their doctors for arthritis in the knees. While pleasant, when the doctor sees you it's like he's on a factory piecemeal time clock. You have to catch him quickly or he's out of the room. After a gel shot two weeks ago one knee still bothers me and is swollen. I called two days ago and left a detailed message with the doctor's assistant on how I should treat it , heat/cold/ another shot? I still have not heard back. If medicine is so money oriented now imagine what it will be like if socialized medicine comes in and doctors need to see more patients to make their "quota". Research your doctors/practices before you schedule . read more

Walked in with shoulder pain and joint cracking. Wait was reasonable. They took rays and was visited by PA who explained my rotor-cup situation and explained my PT excercises to do and treating shoulder w/ ice. Also gave me follow-up referral name. Overall, quite satisfied w/ the response. read more

I had a hip replacement done here and my gold wedding band went missing. I had forgotten to remove it before my surgery (my fault) , so the nurse who prepared me asked me to remove it before I went in to the OR. I put it away in a safe place, into an inside pocket of a small purse along with my license and insurance card, which I then zipped closed. She then put my clothes that I would be changing back into post-surgery into a locker and sent my overnight bag upstairs. When I returned home the next day, I discovered that my wedding band was gone. When I called the surgical center to see if anyone had found a gold wedding band, the nurse who prepared me for surgery told me that since I put the ring away in a safe place myself that they were not responsible. She said that however, if I had asked them to hold the ring for me, then we both would have signed paperwork acknowledging that I was putting the ring in their care. Had I been offered that option, I would have certainly taken it, as it sounds much safer. Why was I never offered that option? read more

I'm always greeted and acknowledged right away in a friendly manner I never have to wait long to see my doctor and his staff is terrific!! Dr. Lorenz has performed both of my rotator cuff surgeries and he is a great surgeon as well as a caring doctor. I've been to the offices in Guilford, Madison and Essex read more

Typical "urgent" care... No quick fixes here. Bring your money and insurance cards - and lots of time.

Been waiting over a year for CT Ortho to provide medical documents I need. I have filed complaints with the state of Connecticut and the Inspector General. read more

Absolutely attentive kind staff and doctors. Patience and great listening to patient concerns,

Received a call from Roxanne to confirm my information for my surgery Monday. She was terrible beyond belief! She said everything opposite what the Dr. told me and argued with me about the body part that was scheduled for surgery. Why would I go somewhere that wants to do surgery on a part of my body that doesn't need it and not on the part that does? She thinks a toe is the same as a bone in the foot. Two completely different bones! Not called the same thing. Dot your I's and cross your T's or RUN from having a procedure done at this place! read more

Awful doctors office! Dr. Bernstein was extremely impatient and very condescending. Was able to hear him speaking outside the exam room speaking about me and other patients. Was upset that a patient would want to speak with him after seeing the nurse. He was rude and unprofessional, he eventually stormed out of the room with the "advice" of "you should just see 'your' doctor". Unacceptable behavior from a doctor, this practice should be ashamed for employing such people. Will never go back! read more

I decided to give these guys a try after my neurosurgeon at Yale retired. She had diagnosed me with arthritis in a few of my vertebrae, a bulging disc that was pressing on my spinal cord, & spondylolisthesis over 5 years ago, & I haven't had any surgery or super corrective treatment besides physical therapy. The receptionist was pleasant, & the nurses were genuinely nice. The nurse that took my xrays asked where & what my problems were, & after a quick look to make sure they were ok said something along the lines of "oh yeah, I can see where the problem is." Then she let me know the doctor would be in when he finished looking at my xrays. When the doctor came in, he asked a couple questions about my pain & where it was located. Then he had me bend forward to check my spine, but he didn't have me remove the baggy shirt the nurse gave me to wear for my xrays. After I stood up he checked the alignment of my hips, & then had me sit down. He then told me my xrays were completely normal & that he was just going to write everything off as a minor muscle sprain. He wrote me an order for the physical therapy place that is directly connected to their offices (the waiting room is shared). This whole meeting with him took maybe 3 minutes tops. It was such a waste of my time, money, & insurance. It felt EXTREMELY scammy. I'm pretty sure my back didn't magically heal itself over the last few years, & my pain has certainly not decreased whatsoever. The xray nurse could clearly tell where my problem areas were, so either the doctor was mistaken for some strange reason, or he just didn't care about me one bit. I'm leaning towards the 2nd option. I got the vibe that he just wanted to get as much money out of me & my insurance as possible. I would not be surprised if he got a check for every patient he refers to the physical therapy place. Don't waste your time & money here. read more

Over the last 20 years with 3 kids I've made a few visits to this group. Most recently when my own ankle tried to detach itself from my leg! The docs here are awesome! We have had the need to see five out of this group. The support staff is superb, the offices clean , you are generally not kept waiting for any length of time! Bravo to the doctors of CT Orthopaedic!! read more

The wait alone is torturous... And that's with an appointment. I can only speak for the Hamden office though.

Watch out! This practice has EXTREMELY questionable billing practices! After a procedure, received bill for "error" in billing - as it turns out, they did not process an approval from the insurance company prior to the procedure and now are trying to bill us because the insurance denied the claim. Insurance company even sent a "cease and desist" letter to them - they've now "re-categorized" the bill and are still trying to get us to pay. This is after providing us with a statement demonstrating "zero" due to the patient. Also - watch out for surgical "facility fees..." You will not hear about these hefty "fees" until you have already spent all your time with pre-op visits, etc. Your "final" pre-op call with their billing department is when you will learn about these and at that point it's a bit late to back out - you need the surgery. Insurance companies will not cover these fees, so they are "out of pocket" and due to be paid "prior to the surgery." The practice also "moves" credits around from line item to line item on your bill making it extremely hard to substantiate payments rendered. If you've got a choice - avoid all locations of Connecticut Orthopedic all together. read more

Was in pain with arthritic knees flaring up. They took me at 5:30 as promised. Did X-rays and After the doctor examined and analyzed, gave me a cortisone shot, I was very satisfied and will return, if necessary. read more

The OrthoNow walk-in clinic that they operate after 3:00P.M. claims (on their website): "We are available for anyone who needs immediate orthopaedic emergency treatment..." Turns out they won't even talk to you if you don't have insurance, even if you offer to pay cash/check up front. I drove 45 minutes to get there - in pain. All I was hoping to get was one of those boots so I maybe didn't have to walk on the side of my foot. Completely useless - go anywhere else. read more

The doctors are great however, front office staff, especially in Wallingford is horrible! They are rude and disrespectful; And the wait, even with an appointment, is way too long. Doctors are often judged by their staff and these women are horrendous! read more