I've been a patient here for over five years, and every visit has been a great experience. The entire staff is incredibly welcoming, making you feel comfortable from the moment you walk in. I know I can always trust Erin the front desk receptionist with all my insurance and billing questions. Anca, my dental hygienist, is amazing--thorough, gentle, and always attentive to my needs. I highly recommend this practice to anyone looking for top-notch dental care in a friendly, professional environment. The addition of Anna's rescue dog to the team is also a bonus! Also love taking a cookie and latte to go! read more

Connie M Manuel, DDS - Espresso Dental - General Dentistry Near Me - Seattle, Washington

The whole team at Espresso Dental is so 5-star! I already loved them and have been going to them for a while, but today I was going in for a crown - expensive and painful, but sometimes necessary. They squeezed me into their schedule to accommodate a trip I have coming up, which is challenging because crowns take a long time and require 2 appointments 2-weeks apart. When I got in there today, upon further examination - I'll spare the details- but it turned out all I needed was a filling replacement! Much cheaper for me and less invasive. This team puts patients first - plus they're kind, patient and even fun! I trust them implicitly and I think you will too! read more

As much as I love the quirky, sweet environment (plants! Coffee! Cookies! Planet Earth on TV! Really great receptionists and dental hygenists!) I can't recommend Connie as a dentist. At my final visit here, after having been told I had perfect teeth at previous visits and by the dental hygienists at this visit, Connie told me I'd been grinding my teeth at night, but not to worry, they just bought a super expensive, top-of-the-line machine for making mouth guards. Something about that timing sent my spidey senses tingling, and I got a second opinion, at which point I learned that there is no evidence that I'm grinding my molars down. This felt like a scam. I won't be coming back. read more

We genuinely love going to Dr Manuel. I have hated going to the dentist since the 4th grade. My wife let her know that, and she went out of her way to fix my teeth (that needed big work!) painlessly and with a smile. Erin the receptionist makes you feel welcome when you first walk in and everyone else goes out of the way to make all the patients happy. After each appointment, freshly baked cookies are waiting for you! In fact, I have stopped in for a cookie as I have passed the office on my bike. They are always happy to see me. If you are looking for a new dentist, this office is the best in town! read more

I have been going to Dr. Manuel for almost 20 years. Always friendly professional staff, nice office, convenient hours to get an appt in before work and best of all fresh chocolate chip cookies for after the visit. Sadly, I accidentally picked a slightly different dental insurance plan that is not contracted with this clinic. I am very sad to not be going here for my next dental visit and will be changing my insurance plan back as soon as possible. read more

21st Century Dentistry: Gimmicks Over Care I need to replace my excellent dentist who retired in early 07. I consciously neglected scheduling an initiation with his replacement, because I had heard bad reviews. Following advice on some other website somewhere, I found myself a patient of Espresso Dental on Phinney Ridge. The people are nice there, but the overall air communicates incompetence. My two visits were glittered with accouterments. They have a computer screen running a tooth-whitening ad 24/7 in their front window, and they uphold their name with a shmancy coffee maker in the waiting room. My first minute in the office witnessed the delivery of a fresh batch of Otis Spunkenmeyer cookies! Yay, who doesn't like cookies!?! To cut to the chase, my experience was far less than ideal. They have all the Buck Rogers equipment and a TV screen to watch when they're picking at your face, but it's all held together with the kind of last-minute attention you get when you move into a rental. The hygienist/assistants are condescending, the front desk is powerless to impact their greedy billing, and the fancy equipment they do have breaks and ruins your life. Now, the dental care. I have a face full of fillings. Sure I'm not proud, but whatever. Given the fact that I've probably spent a collective week upside down in a dentist's chair, no one has ever mis-picked my mouth and caused as much pain as the collective staff of this office. Very specifically, they caused me more pain than any of the dozen practitioners I've patronized since my youth. At the end of the appointment, where they chastise you and tell you how you should floss every 4 hours, theirs was the first time I left feeling really very insulted. Honestly, that's all water under the bridge compared to the plan for follow-ups that they handed me. The dentist identifed over $2000 in work to perform, all of which was presented as immediately urgent. I had them do a couple fillings because the year was ending and my insurance was reset, but their continuing billing flubs forced me to a competitor. Guess what said competitor found? No need to follow up on a single cent of the $2000. The crowns I needed weren't needed and the cavities she diagnosed were nonexistent. Surprise! Boy oh boy, who would think that the dentist with the coffee machine and the flat panel TV over the chair would be signing you up for unnecessary procedures? If you're reading this, and you're like "I know, right?", do us all a favor and don't go to another 21st century dentist. They're everywhere, and many a fool is thinking that they really need tooth bleaching and all that nonsense. My wife is a dental assistant for kids, and they know via their referral network which dentists are in it for their own BMW collection and which are in it for a nice, lucrative, long-term career. Dr. Manuel? Hmmmm. I don't know what kind of car she drives, but I don't really like being diagnosed with illnesses that don't exist and cost thousands to cure. Bottom Line: Not if you were the last gimmick dentist on earth, honey. 2009 Update: They continued to bill me for services for another year, after I received written confirmation that I had a zero balance. Did I receive those services? Did they remember what the services were? No. 2010 Update: I've been to a 2nd dentist since Connie Manuel, and a 2nd head's worth of x-rays fails to find the expensive procedure necessary. Fraud? You be the judge. I'm glad I didn't follow up with them, and hope you're deterred from doing so if you're reading this. read more

I have an appointment scheduled for tomorrow, but honestly I could not wait to give a shout out to Erin (the receptionist). If my dental experience is HALF as great as scheduling with her has been this will be the only dentist I ever go to. Erin has been kind and caring and helped ease all of my stress about coming in. I actually am looking forward to getting my assessment and getting started on my dental work needs! read more

I don't understand the ratings here so far. I have had 2 experiences with Espresso dental and each were fairly complicated procedures that went completely smooth and painless. I had a crown applied last year. I also had a large filling replaced this morning. Both experiences were met with professional associates and quick efficient service. Dr. Manuel is very informative and has an extremely deft hand in dentistry. I can only attribute any negative comments here with two common factors about going to the dentist: Going to the dentist is not necessarily a joy, especially for people who have neglected their teeth for the majority of their lives, which is all too common. Most dental insurance is generally woefully insufficient and the services and materials are expensive. You are your own best advocate in this country for any sort of medical care. I will continue to go to Dr. Manuel and suggest that others do, too, regularly to avoid unnecessary pain and keep my teeth in the best shape I can. read more

My husband and I just moved to the area and were looking for a new dentist. We both decided to try out espresso dental. We both had the same general check-up completed. My husband did not get charged anything. I had my check-up and was assured I didn't owe anything. When I came in a few weeks later to get a filling they informed me that I owed them for my checkup. When I inquired they said it was because of our insurance. Sure... we have the same insure and had the same procedures done. Whatever, I paid my bill. When I asked if I could pay for the filling they said no, they had to figure it out. I have never been to a dentist that had to "figure out" how much I owed especially when they already have my insurance information ahead of time. Two months later I finally get a bill which they give me 5 days to pay! I will say the hygienists are super nice and everything about my cleaning and filling went well but I do not trust their bookkeeping and will be looking elsewhere for a dentist in the area. read more

Dr. Manuel has been my dentist for 8 years. She was recommended by a close friend who spoke so highly of her. I was hooked after the first visit. Awesome care, cutting edge technology (digital x-rays, sonic plaque removal, tv's and digital music to enjoy) plus a delish latte on your way out (seriously, they have an espresso machine and make fresh cookies every day). On the dentistry side of things, I recently got my first cavity (I'm 38). I was scared out of my mind to get it filled. Dr. Manual offered an anxiety script. Didn't need it. The team was amazing from the moment I stepped through the door. The took care of my filling with me only feeling one small poke. They were cautious and attentive through the entire process. I'm sticking with the great care, friendly and competent staff and great dental technology. The coffee and cookies are definitely a bonus! read more

First off, the receptionist Erin is an angel. I emailed with her back and forth until we were able to figure out a day that worked for me. My dental hygienist Anca was very warm, kind, and informative. I learned more from her about my teeth than I have in all my years of going to dentists. I didn't see Dr Manuel and it was Dr Angeline who told me what I should watch out for in the future and they even smoothed a chip on my front tooth for free! If the exemplary service doesn't keep me coming back The frappaccino and cookie sure will read more

I am so happy I came to Espresso Dental! Dr. Manuel is kind and caring, not to mention a consummate professional. I learned more from her in one visit than in all my previous dental visits combined. Dental assistant Natasha is fantastic, as is office manager Erin. I am confident my teeth and I are in good hands and I look forward to my next visit! read more

I have been going here for years and even when I moved north, I'm still driving out to keep this dentist and office. Love the whole staff!

After being assured to our face that our bill was paid in full we received a call later that it was not and they would add it to the credit card. That paid, several months later we started receiving bills for another $400. Would never recommend this place. read more

I rarely write reviews on yelp and really don't like negative reviews. However, this one takes the cake. If you are thinking of using these people, i would think twice. First off, when i went into the office the lady behind the desk was hardly pleasant and i felt as though i was a burdon to her. Then as i sit there, one of the other employee's came over and they were whispering to each other like little school girls. Very rude. Next, i received my report from the Dentist and she pointed out every little speck on my teeth where as most dentists would put a watch on a tooth or tell you that it will heal itself. Not this one, no no no, she will gouge you for anything and everything she can think of. As i questioned her, all she said was that i needed to come back and see her to have ALL your cavities filled. She was almost begging me to come back. Fat chance! After that, i went up to the lady at the front desk to get an estimate of what my bill would be, should i return for fillings, and she decided that she didn't have time in what i thought was a "don't bother me" attitude. So then, about 3 weeks later i get a bill from her in the hundreds of dollars. Mind you i have full insurance. So i contacted my insurance company and they investigated the matter and came to the conclusion that i owed nothing. Is this Fraud???? I don't know what you call it, but don't let this lady rip you off. It's unbelievable that her practice would do something like this. All in all, terrible experience and this dentist should not be trusted. Watch out people or she'll take your money without batting an eye. read more

I'm writing this as I am sitting on my couch at home, less than an hour after Dr. Manuel pulled out my top two wisdom teeth. The local anesthetic is wearing off and actually, I don't feel much pain (more of a soreness). But I'll give a full review, not just one about my extraction :) This cute little office is in an old, cozy house in my favorite neighborhood of Greenwood. They bake fresh, Otis Spunkmeyer cookies and have an espresso machine for patients. SERIOUSLY. In each of the exam rooms the chairs are super comfortable and they have these gorgeous, plush blankets that make you feel right at home. Each room has a pull-down television as well, and they have tons of different channels for you to choose from (personally, I like to catch up on my soaps while getting my cleanings). There is nothing more comforting than laying back in a chair with a cozy blanket, and smelling fresh cookies being baked...at the dentist- who would've thought!? I've been a patient at Espresso Dental for a few years ago, maybe three? I can't say enough great things about the team here. I always look forward to chatting with Masidroh at the reception desk before my cleanings, and all of the hygenists are a joy as well. They've taught me a thing or two about how to properly floss, and they never laugh at me when I have spinach in my teeth after my morning smoothie before my cleanings. When Dr. Manuel highly recommend she take out my two, top wisdom teeth I was terrified. All you ever hear about these procedures is how horribly painful it is, crap about dry sockets, and other nightmares. Now, maybe I'm lucky because my wisdom teeth were erupted and very small. But I kid you not, this is how my extraction went today: Walked in at 9:01AM, sat down around 9:05. Annika (sp?) got me nice and numb, and Dr. Manuel came in at 9:15 or so. She told me I could put in my headphones if I wanted to but still educated me about what I would be feeling (which was nothing, honestly). They talk about feeling all this pressure when the teeth are pulled, but I really didn't notice- and I am a HUGE wimp and was incredibly anxious/nervous for the procedure. Fast-forward to 9:27, BOOM. Teeth OUT! I fist pumped and they cleaned me up, gave me detailed instructions on how to care for my open holes and I was out the door by 9:37AM. Another WONDERFUL experience at Espresso Dental and an incredibly happy patient. read more

Dr. Manuel is part of the Espresso Dental Practice, a hip and fun dentists' office (and you probably didn't think there was such a thing). When you arrive, they offer you the hot beverage of your choice (thus the "espresso" part of the name). Dr. Manuel and her female colleagues firmly believe in providing dental services without pain, and they truly care about making sure their patients are comfortable. They have made me feel at ease when getting check-ups and fillings. read more

I've been going to Espresso dental since 1999. I've referred other friends and family over the years, and they have continued to receive dental care there as well. Connie Manuel is a great dentist and has always seemed prudent and accurate in her assessment of my future dental needs. I love that this is a small practice in a converted bungalow with semi-private treatment areas. Street parking is pretty easy. Everybody knows your name. It's been easy for me to get in for urgent appointments. The receptionist has worked diligently to make sure my insurance billing was all good, and has coordinated referrals and appointments for me with endontists and other specialists when needed. I've never felt like Connie or her team were trying to rush my appointments or pressure me to buy unecessary gimmicks or treatments. read more

Dr. Manuel has provided me with great service for some time now. Today I was browsing through yelp for bike shops & restaurants when I thought I would look at reviews of the businesses I frequent. I was very surprised to read such negative ones about Espresso Dental! So I thought I would write about my experience. I have found this practice to be very conscientious about appointment reminders, to give an explanation of work needed and its cost. The front desk person is courteous. I have not eaten the cookies, but once had a nice espresso on my way out as there is virtually no wait time in the lobby before an appointment. The business seems clean and has up-to-date equipment. There are TVs for those who would like to watch a movie or show--children particularly like this. Dr. Manuel is thorough, but gentle in the way she handles my mouth and so careful and respectful of the children that they actually enjoy going to the dentist!. I have not felt that she over diagnosis things and she is agreeable if you want work done in stages. She fixed some old dental work (from a prior dentist) that had deteriorated making a strong and smooth replacement. The Espresso Dental hygienists are also kindly, thorough, and gentle when they work. They are encouraging with helpful tips to keep teeth and gums healthy. They do not chide or make you feel bad. read more

I was amazed at the bad reviews, as that has certainly not been my experience! I have gone to Dr. Manuel for over 5 years, and I have had nothing but a favorable impression. For the majority of my visits (2 cleanings a year) there has been absolutely no charge. I had four fillings that needed to be replaced as they were leaching metal into my mouth. The cost was significantly less than other dentists that I checked. I find the office staff to be very friendly and personable, and YES, they give you a latte when you leave. But mostly I go there because of the good care. read more

I have nothing but praise for Dr. Manuel and her staff. I have been a patient since Dr. Manuel purchased the practice, probably 20 years ago, and have never considered another dentist. Even when I moved to the Bellevue area and now have to cross a toll bridge to get there, I feel the trip is worth it. Everyone is so kind and truly caring about my dental health. Exams are always thorough and they understand my particular needs when it comes to dental care. My husband even switched to Espresso Dental as well. Can't recommend them enough. Sometimes they may run a bit late, but it's because they are giving top notch care. read more

Dr. Connie and her team at Espresso Dental are jointly responsible for restoring and maintaining my beautiful smile. I've been going to them for about 15 years and really appreciate the quality of care they provide and their no-pain policy. This is a real thing: it doesn't have to hurt! A warm welcoming staff and cozy office puts me at ease, and I love the cookies and, yes, coffee, too. Plus, because Dr. Connie knows everyone likes prizes, there's a treasure chest and stickers for all good patients. And all patients are good ones at Espresso Dental -- even the grown-up ones! read more

Wonderful administrators, hygienists and dentists. I didn't even feel my tooth shot! Super gentle and they will even make you an espresso after your deal is done. I will stick with them. read more

I must kindly protest Sarah W.'s review. She does state that her experience was 15 year ago, and it bears noting that the ownership of Espresso Dental has changed as has the staff some years ago. As for James R.'s review, I am perplexed as my experience at Espresso Dental has been entirely different. I've been seeing Dr. Connie Manuel there for about four years now and recently took my daughter there also. In all that time I've received nothing but caring, compassionate, first-rate dental care. Dr. Manuel is easily the best dentist I've ever had - I love her! And her staff are uniformly warm and professional. I've never had any billing problems nor concerns that I'm being wrongly diagnosed and prescribed "unnecessary" treatments. (And, no, I've never had my teeth whitened.) Go see for yourself and also see the review for "Manuel Connie L DDS" in the Oral Surgeons category. read more

This place gives you cofee and cookies after you get your teeth cleaned. That should tell you how backwards their service is. They gossiped about people the whole time they were working on my mouth. The work itself was equally horrible. They cracked my tooth doing a filling then made me pay for the crown to fix it and it didn't even totally take the pain away. I am just glad to get out of there with all my teeth. STAY AWAY FROM THIS DENTIST!!! read more

After reading a few of the negative reviews re: Dr. Connie Manuel, I wondered if they were talking about the same Dentist...! I have had excellent care from Connie for the last 8 years. The current staff is friendly and helpful, and they always make time if you have an urgent need to be seen. They go out of their way to make patients comfortable and the experience as pleasant as possible. It's nice going to a small private office (which is actually a renovated house) in a fun neighborhood, where street parking has never been a problem. I believe the prices are in line with average dental costs. read more

I've been going here for years. I get great dental care from Dr. Connie and her hygienists, who are very helpful about teaching me the best gum and teeth care. I also appreciate her referrals. My son got an excellent one for a TMy condition he had. Coffee at the dentist is good too! Thanks! read more

I have a significant phobia of dentists due to SUPER hypersensitive teeth that can't stand scraping and picking. I tried out Espresso Dental because I read that they offer nitrous oxide (laughing gas) as an option for pain/phobias. At my cleaning about a month ago, the hygienist Annika was so kind and gentle with me -- she gave me a numbing mouthwash, laughing gas, very gentle cleaning, nearly 2 hours of her time, and a hug at the end. And she didn't even let on how frustrated she must have been by me crying and sweating in her chair! They also wrote me a prescription for Valium to take prior to the next cleaning. FYI, laughing gas is an additional $75 out of pocket, but I was informed of this up front. I did not see much of Dr. Manuel since this was only a check-up and cleaning, but I was very happy with Erin and the front desk and Annika who did my cleaning. I will say I'm still a little confused as to why they offer coffee and cookies (aren't those two things dentists don't like?) and it seems a little gimmicky, but as long as the care is good, it's fine by me! read more

I moved to Seattle about a year ago, and I needed to find a dentist. I found Dr. Manuel online, so I went there for my annual cleaning and xrays. They told me I had 13 cavities and needed to have all of them fixed right away. I have had cavities in my life, but never more than one at a time. I asked her to email me the xrays, and I sent them to my old dentist to verify. He said that I had ONE cavity, not 13. I cancelled the appointments I had made for the cavities, and I will never be going back to Dr. Manuel. I know that every dentist has a different range of caution they take when deciding to fill cavities, but I find it hard to believe that her professional opinion would be that different from my previous dentist. I wish I would have read the reviews here before I went because it would have saved me the trouble of her telling me I had non-existent cavities. read more