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    Construction Dispute Resolution

    3.5 (6 reviews)
    Open 8:30 am - 5:00 pm

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    3 years ago

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    Mercer Island Accountants

    Mercer Island Accountants

    (2 reviews)

    If I could give this business less than a one star rating I would. The owner doesn't return calls…read moreor emails. You have to persistently reach out. When by chance you do get her on the phone she doesn't know who you are. She made a mistake on my tax return, in my favor, which the IRS picked up! I asked her for an explanation and she said I had overpaid, which in fact wasn't true. Almost a year later, and I still don't have my refund. I have asked her monthly to contact the IRS as she's my legal representative and can get through. Every time she gives me another blow off reason why she can't get an answer. And we're talking about a lot of money. I finally went to another accountant and got an answer in a day! One day! And again the long delay was because of something Mimi had done and failed to tell me. When pressed about it, again, she said it was my fault. Mimi and her team couldn't care less about your business. Her work is sloppy and she's dishonest. I can't warn you strongly enough not to use her.

    Mimi Pangallo is efficient, fair and knowledgeable…read more Rockstar Mimi....she would make recommendations on tax deductions that we were had not realized were available. She did not over-complicate things. She was fair and always took responsibility. Once when we had a little speed-bump issue on her side, she solved it at no charge (the right thing to do ...we didn't even have to ask). I appreciated her accountability. It is confident building when your accountant understands your situation and can make some $ saving suggestions. Isn't this what they all should do?!? Nope, they do not all do that. Some of the big firms we have since worked with make a meal out of simple things and do not have any proactive suggestions. I miss Mimi. We moved on when my new partner brought some global expertise needs, but i miss her and her firm. I refer to her as often as I can. Now that things are simpler again, i will be calling her. You will be lucky to have her on your professional service team.

    Construction Dispute Resolution - professional - Updated June 2026

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