WATCH OUT FOR THEIR INACCURATE WEBSITE!!!As a medical user with significant health issues after a…read morebrain injury, I already didn't love this place. Their set-up makes it clear they value recreational users way more than medical users. Unfortunately, that seems true everywhere I've gone (other than GreenGate, but now they are a Zen Leaf dispensary like this place, which was MedMen and is now Zen Leaf too). On my last visit here, in my preorder, I picked two products according to their website description: - Innocent 1:1:1 Dark Chocolate Cherries (which I've purchased many times at GreenGate, and are supposed to be 1:1:1 THC:CBD:CBN. This is important for me as I am trying to have the benefit of THC without the high of THC, and both CBD and CBN reduce THC's "high" feeling and CBN also helps with sleep, which I need. I even discussed with my bud tender how excited I was about the cherries, including discussing the CBN they had) - Sky Walker Live Sugar Wax (which I picked because the strain is excellent for nerve pain, and because it was a wax, I can lack coordination and always pick thicker, more solid concentrates so I'm able to break it apart and use it without spilling or wasting it) But instead of the items the website said I was purchasing, I got THC only cherries, and a Live Resin Sugar which is soupy and impossible for me to use. I even let them know my issue with the wax before I left (as soon as I realized it, which I found out from the bud tender as soon as I paid). The manager was completely unapologetic for the mislabeling and only offered to discount me if I wanted to buy something else (um, no, I'm not rewarding their f-up by giving them more money, thanks). I didn't realize the issue with the Cherries until I got home, wrote them an email and sent pictures and have heard... nothing. Wow. I just spent almost $300 at this place (which is a big order for me and needed to last a while), and tipped the bud tender $20 before I realized I'd been screwed. I now have $93 of product that won't work for my medical needs, and they can't even be bothered to respond. So now IDPH has received an email to alert them to multiple mislabeled products at this dispensary. Hoping that will get this place to do a better job, not that I'll ever spend another dime there. F this place! (& I don't feel bad at all saying so)

Including January 1st, I have been to MedMen in Evanston 7 times so this is long over due…read more.. My experience so far has been great, from a knowledgeable and friendly staff to quality products. I have purchased flower, cartridges, disposable pens, an assortment of edibles & drinks, and a pain relief lotion. I have recommended this shop to others and will continue to do so. My onIy bit of criticism is, I think it would better suit the customers to have the available menu accessible the night before online, rather then printed out the morning of.

I don't know why anyone has a bad thing to say about this place. Pricing is a Chicago issue. I just…read morehad the best experience with Bud Tender Jamie/Jaime (she gave me her name but I didn't see the spelling) I told her what I wanted, and what reasons. she suggested options and found me the best price available. The servers here are rockstars, and while jumping the border is cheaper, it's got nothing to do with the staff here. Give Jamie Jaime a raise. Heard

This is a great dispensary, however, they are constantly dealing with inoperable technology such as…read moretheir debit machines. I would say their debit system is down at least once a week over the past few months. The staff is great and apologetic but the debit situation needs a long term fix. The selection is excellent and prices are also very reasonable. Make sure to order online because their software is very slow at the location which will make your visit longer.

Olga is very much amazing. She is the owner of the store and very helpful. I've visited her more…read morethan a handful of times and she's not only knowledgeable but passionate about her business and it shows. She is a kind wonderful soul that deserves more recognition and I hope her business continues to grow and flourish because she truly values each person who walks in and makes genuine connections with them. Thank you so much for making my day brighter !

I'm really happy I went with this store because the team is very knowledgeable and helpful and I…read moredidn't expect their prices to be so low! I'm battling with a lot of inflammation and a stressful job. The roll on helps me with my back pain and sometimes in the middle of the day I put it on the bottom of my feet because my job requires me wearing heels and the goji cacao tincture helps me to get rid of all the stress accumulated throughout the day, its potency level is exactly what I was looking for, and the taste is surprisingly amazing.

Amazing looking shop very clean and upscale look with amazing prices. Staff is always polite and…read moreincredibly helpful I come here fairly regularly and the guys behind the counter are always helpful and knowledgeable and always willing to to listen to what your looking for and give recommendations or suggestions definitely my go smoke shop for anything I need.

I love the authenticity of this place, and the energy the staff give when you walk in. Super…read morehelpful , and knowledgeable! Definitely recommend if you're looking for some authentic groovy little pieces

Best smoke shop in the neighborhood, great service and you can find everything you need. Thank youread more

Great customer service with a wide variety of product to choose from! If you're local to the area,…read moreKing Smoke and Vape should be your #1 choice!

These guys went and above and beyond fixed the issue that had resin last time. Thank you so much…read moredefinitely recommend

Oh my God I enjoy this shop for their service but their product is terrible. I purchased herb from…read morehere for the first time and oh my god I'm so happy to hear they won't be selling anymore cause no one deserves to smoke such garbage. I'll stick to BLOC in Oak Park. Aside from that, the shop is alright but idk why other reviews say it's the best shop in Chicago when A) They're hardly even in the Chicago area and B) Theirs like sooo many smoke shops in the actual city that are way more fascinating than this place, this is like a quick stop smoke shop with overpriced small bowls.

10/10 - This is a great location that is very conveniently placed around the Des Plain / Niles…read morearea. I typically end up frequenting several locations because of the nature of some of the consulting business that I do and I come across many Vape shops. Rarely are they as well mannered, take into account all of the Covid precautions, and have a great staff and knowledgeable experts behind the scenes as well as good customer service. I will utilize some of the text I had from before because just has one other location, I too have come back several times now and they have a pretty great selection of Vape and glass and disposables with every single variety! As I mentioned, I am more personally into the glass aspects and marbles and pendants and things of that nature but they have a great selection for everybody for whatever you're looking for; with quite a number of SKUs lol. You will be surprised by how much they have for pods and disposables and everything; again I say quite the variety. Great shop for what is around the area. Will be back for sure. Also wanted to thank the owner for making sure to follow up on a great purchase that I was able to make. I have been checking out several different locations and I just wanted to mention to them specifically as well how they had a great deal and they were able to take care of me so I know that I will be coming back. I hope you have a wonderful opportunity because this is a great shop with excellent customer service and a great staff and they always have your products and accessories available including vape coil's to nicotine juice to products and etc.

Edit : I made an awesome review just 29 days ago. I've been going to them since they first arrived…read more I loved their attitude, I loved their prices and they were always happy to help. I was extremely faithful. I never tried to get a better deal anywhere else. I'd drive out of my way for them specifically. When I wrote that review I decided it was time to show support to a place I've given all my money to. This week Monday I had came in and purchased my normal spearmint 5500 posh. It was the last one since it's a popular flavor. I bought it and went back to work. When I went to open the package and place it on the charger, the light blew out and it would not work whatsoever. I work 8-10pm so I didn't have any time to go back. When I went in 2 days later, the kid that sold it to me & the owner were both there. I had explained what happened. They've seen me there every week. Once I explained the issue he had completely "forgotten" I was an extreme regular here. The owner proceeds to ask the kid who sold it to me if I was there, the kid replied in a different language & the owner had blamed wholesale. He then proceeded to show me the "no refund or exchange" sign right above the posh. I've been there every week and look up every single time and not once was that there until this week. Which only leads me to believe he KNEW they were having issues with the batches and didn't want to find a way to fix it for his customers. He fed me nothing but BS & told me there was nothing he can do. They took the broken posh from me, opened it up & threw it away and then told me to buy another one. As a frequent, regular customer who was there 4-5x a month I was dumbfounded. The amount of time, money & faithfulness I have served this business backfired. The first time I've ever complained and he acted like he never knew me when every single person in that place has flirted with me every single time I've gone in. Anyway, I left and found a better place to give my business to "MAG VAPE & SMOKE" on Algonquin & Busse in the plaza in front of Jamesons. He runs better deals on posh than this place. Check them out! (:

Smoke Depot lincolnwood is a store that I've been going to for a really long time Jeff the manager…read morethere he takes care of you they've got a great selection and they're very knowledgeable and they go above and beyond when you need them to

I've been going to Smoke Depot for about 2 years I think? They always have what I need. The guys…read morewho work there provide excellent service and they're really fun. Their prices are an outstanding value, And the selection is unbeatable! Each time you make a purchase you collect points. The points can be used for a variety of different products. I highly recommend!