These guys went and above and beyond fixed the issue that had resin last time. Thank you so much definitely recommend

Oh my God I enjoy this shop for their service but their product is terrible. I purchased herb from here for the first time and oh my god I'm so happy to hear they won't be selling anymore cause no one deserves to smoke such garbage. I'll stick to BLOC in Oak Park. Aside from that, the shop is alright but idk why other reviews say it's the best shop in Chicago when A) They're hardly even in the Chicago area and B) Theirs like sooo many smoke shops in the actual city that are way more fascinating than this place, this is like a quick stop smoke shop with overpriced small bowls. read more

I finally stopped in after hearing nothing but good things about this place. They were the nicest and welcoming of any smoke shop in Chicago. Help you find anything you're looking for. Great prices, good on the wallet. Felt very welcomed and will definitely be back in the future. read more

This place is amazing at all levels of services. Lowest prices on everything, best prices on kratom anywhere in Chicago area. Largest selection of any smoke shop. The guys that work at Kazazz are friendly and very helpful. I'll never go anywhere else. read more

Extremely happy every time I leave from kazzaz. They for sure always show love and always get me right when ever I decide to stop in. Definitely the best smoke shop in chicago :) read more

I got scammed by this place. Bought a posh from them yesterday and when I opened the package it was a completely different flavor. Not only was it a different flavor, it was all scratched up, was missing the little mouthpiece on the posh to make sure it's safe to use, and it was completely dead. I tried returning it for a new one and they accused me of trying to scam them. They offered me another for $5 off but why would I do that when they sold me a defective and tampered with product. Called them back and asked for their owner's email and the employee refused to give me it. They also said that it was the actual maker of the vape's fault and that there's nothing they can do. All around terrible service even after I have been going in that place for years. It's not about the money. It's about them being professional and realizing that they messed up. Clearly one of their employees are stealing product and replacing it with their disgusting used product. I will never go back. read more

Kazzaz Smoke Shop - Used posh that was sold as brand new. - Tobacco Shops Near Me - Chicago, Illinois

I really enjoy coming to this store. I always find what I need, they're also good at bringing in new products. Staff is also friendly. I recommend this smoke shop to everyone. read more

Kai and Juan always hook me up when I pull up. Always got the best deals on whatever you need. My go to spot, won't be disappointed

Literally nothing bad to say about this place. - Great selection of products. - Always clean. - Always smells great inside. - Amazing customer service. - Knowledgeable staff that answers any question you may have. - Great prices. What more can you ask for? Definitely my go to local smoke shop. read more

The guy who is mostly at the counter is super rude, their over priced on everything and the disposable vape pens fail half the time. Will no longer be spending a penny at this place. Plus any pipe they sell you can find cheaper almost anywhere else in Chicago read more

I have walked passed this location a few times, especially during breaks from campus. For a rookie, like me this location is amazing. Clean store. Fully stocked. Most of all friendly and helpful staff. Like I said I am new to these locations. I made a purchase, first time. I was shown on how to use my pod, but I had to go back the next day, I felt like I was doing something wrong, but I was giving the break down. Very helpful staff, which in any business it is a plus. I will be back very soon. read more

Kazzaz Smoke Shop - Tobacco Shops Near Me - Chicago, Illinois

Garbage products. Way overpriced. Horrible customer service. Don't waste your time. Go elsewhere! I could give it a negative Stars I would

The only shop in the city who sells King Palm rolls. They also have it in all sizes as well. The prices on vape cartridges is very reasonable, and vape devices. If you're a fan of cbd products, this is the spot to be. Right across the street from Wilber Wright College. read more

Kazzaz Smoke Shop - King Palm leaf rolls - Tobacco Shops Near Me - Chicago, Illinois

Honestly, every time I've gone in here, the staff has been super cool and helpful. I've only gone in for some j papers and a roller, but was a great experience. Would Highly recommend read more

Got our first hookah here and pretty much "starter" kit for it. They were extremely helpful and explained everything and gave us some pretty good options. Loved it all. Will definitely go back. Customer service was great! read more

Awesome shop, great staff. American made glass and no doubt too 5 smoke shop in all of Chicago.

Best smoke shop I have found, even though I have given up the cannabis. Their selection of craft and pipes is amazing. The staff is very friendly. read more

This is the best Vape store in the area. We live in the Irving Park neighborhood and have visited many vape stores, including ones in Albany Park and Portage Park. None compare to Kazzaz. The options in Vapes, juices and everything else is amazing and the prices are very good. I would recommend this store to anyone who Vapes or is interested in it. A shout out to Sam, your the best!!! read more

The only smoke shop I will be going to from now on. All the employees are super patient and always know what you want just by you describing it. The atmosphere as soon as you walk in is just upbeat and immediately makes you feel at home. If you come in and have limited funds, they are extremely helpful with finding the best products that fit your budget. I also love the prices on e-juice. A 120mL bottle is $20 and a 60mL is $15. All in all this store is my favorite of all time and will remain my favorite as long as they are there. They only carry products that are worth having and everything they have has been tested by them and they have opinions on it. 100% best vape shop ever read more

I went to Kazzaz Smoke Shop on a friend's recommendation and I'm so happy that I did. They are now my go to vape shop. They carry a HUGE VARIETY of e-juices and the prices can NOT be beat at any other brick and mortar shop in the city. The staff took their time and answered every question that I had and made some great recommendations. If you vape and live anywhere in Chicago, this is the ONLY store you'll ever need. I've been vaping for over 5 years and I know. Thank me later! read more

After a long week, I decided to stop by this place after work. I was immediately acknowledged by Sam, who was personable, informative, and such a treat! He showed me all around the shop, answered any and all question I had, without ever making me feel like I HAD to buy the most expensive thing in the store. With his assistance I was able to find a beautiful new gem, and some state of the art essentials. Since moving to the north side this is hands down the best smoke shop I've ever been too. They have just about anything you could ever want. Highly recommend, know you're in good hands and you have a huge selection at your tips! Thank you Sam, I can't wait to come back :) read more

Me and my girlfriend walked into this store in June to buy a Vape and the guy who sold it to us said that it was the best Vape on the market and I know that I know personally that it is a good brand yet when I asked if he was going to have replacement coils he said yes sure come by next week and it is August 17 at 12:47 PM i've called three times asking for replacements and the last time I called the employee said that I had to drive all the way to Addison Illinois to get coils at the other shop so unless you want to drive all the way to Addison Illinois to pick up your replacement coils 10 out of 10 do not recommend this place or if you want to be overcharged on products just because they want to get rid of them because it's the last of the last of the last product I really don't recommend this place and to add a cherry on top of the cake the Vape leaks like every day read more

They have a ton to offer and are so kind and helpful. Great CBD selections and prices are excellent! My new spot

This is my local shop, and they are the best in Chi. Great deals, and if you have any issues they always replace or refund. Moe is ALWAYS there, he is a nice guy and is happy to hook you up. Worth the trip! read more

Awful experience, manager sold me defective product. Told me to come back and I would be taken care of, show up and now suddenly its "we don't accept returns or exchanges" Will never shop here again and I suggest you don't either. Very obvious ripping off and shady business practices. read more

Best shop in Chicago by a long shot. Friendly staff, amazing selection, and great prices. I will definitely be back in the future.

Came in here because I happened to be in the neighborhood. Just came back for my second visit. Great prices and high quality. Friendly, knowledgeable staff. I will definitely be back. read more

Durable and affordable products! I cannot begin to tell you how relieved I am that I found this shop. This shop is hands down the best in the area. I was helped by "Biggs" recently who was extremely kind and knowledgeable about the products he offers and gave me a lot of insight into the vape "batteries" and how everything works. The first time I ever went to this shop back in December I bought this adorable piglet glass piece for my friends birthday and she absolutely loved it, they even wrapped it up for me in a small black gift bag w/ bubble wrap. I am happy with my purchases and I definitely will be returning. read more

This place has horrible customer service, especially during Covid. We came twice to exchange a bowl piece they sold us (within 20 min). First one was too big so we came back and instead of bringing multiple out to compare or have us pick from, he brings the same size bowl telling us it's smaller and it's clearly not, not to mention making us feel stupid. To make the story short we come back to exchange again and he tells us we can't because of Covid?? Instead of helping us and trying to understand what we needed he just storms inside, gives me my money back and it's not even the exact amount. SAVE YOUR TIME AND GET BETTER SERVICE AT GALLERY SMOKE AND VAPE! Super close and better than that mf who "helped" us. read more

Drove by here a couple times decided to go in. A mix of American and Chinese glass. Honestly some decent stuff but the prices are crazy even by smoke shop standards. Tried to buy quartz pearls from them they wanted 20 bucks a pearl. I went to the highway down the street and got the same product 5 for 20.... read more

Needed a hookah for the weekend, they had a great selection, I pick this one, it smokes so good. Will be back again for more tobacco and coals read more

Kazzaz Smoke Shop - Tobacco Shops Near Me - Chicago, Illinois

Great place and near me! Great polite service, awesome prices! What more can you ask for? This place saves me at least $5 on a bottle of vape juice, must try if you're a vaper or just starting out. This guy has everything you need. read more

Bad customer service. You can get better service and save your money at a smoke shop on Harlem. These guys are careless

I was visiting Chicago and didn't know the area well but I found this shop on Yelp and glad I did. They had all the pieces and supplies I needed for my Vapes and hookah. They have a great selection and good prices. The best part if having someone actually knowledgeable about exactly what I needed and trustworthy advice for suggestions! Thanks guys! This is definitely my new to to place when I'm in Chicago! read more

Just stopped in here and was enormously impressed with their efficiency and helpfulness. Even though there was only one guy working (the owner?) and it was pretty busy, he was darting back-and-forth and helping a number of people at once and being polite and friendly and generous with every single person there. read more

My all time favorite smoke shop! The staff is super friendly and helpful with whatever you may need. They also are very knowledgeable and carry certain CBD products which are truly amazing! They are always stocked on goods and I always leave with more than I planned for because they have so many goodies!! Biggs and Sam, shoutout to you!!! read more

I had a wonderful experience at this smoke shop. I will no longer go anywhere else. Billy was so helpful and honest and made the experience smooth and pleasant. Great place for vapes and juices. read more

Their selection is unlike any other. The staff is super friendly and helpful. They went above and beyond to explain the product I was purchasing. Don't look no further they have it all read more

Best smoke shop I've ever been to. Fully stocked on anything you need. Picked out my new khalil hookah with all the accessories needed for it. The employees were all really nice and helpful. Definitely recommend this spot for all your smoking needs!! read more

Been going to this shop for the past year or so. Found them randomly by doing a google search of shops in my neighborhood. Best vape shop I've ever been to! They always have the most up to date, state of the art products. It's also a plus that these guys are the most down to earth people who really take pride in their shop. They appreciate their customers so much that when they didn't have a juice in stock they tracked it down and ordered multiple bottles for us and sold it to us for the cheapest price point we have ever purchased it at. They have also stayed open on occasion just for us (after midnight closing time) to get a product while they picked it up from a different location of theirs. Talk about customer appreciation! If you live in the neighborhood you should stop in, and if you don't you should make the trip. I'm proud to be a loyal customer and they have pretty dope CBD products. read more