Tremendous service...Luis was knowledgable and friendly…read more My LG had failed charge port board...Luis asked all the right questions, answered all of mine. He explained the repair process, showed me the defective parts after repair. I was also provided a "loaner" phone to get me by during the repair process while waiting for parts. Cannot recommend highly enough!

I met with the owner and discussed my repair. Lito new right away what the problem was. He ordered…read morethe parts, and did the repair. I am totally satisfied with the service and pricing. I would refer this business to anyone.

A quick and professional experience with Nelson. After being with other carriers, I returned to…read moreVerizon. Not only did I get an upgraded phone, but I also had my Ipad cleaned out and working like new again. I would 100% recommend this store!! Thank you Nelson! Aly G~

Amazing customer service and quick turnaround around for repairs had my hdmi port replaced on my…read moreps5 the gentleman answered all my questions and did it under the price originally quoted at other service companies offering the same service.

Went there twice, once for my wife's phone repair and another for new phone case. Both times…read moretreated with the best service and reasonable prices. Recommend them HIGHLY!

What a great experience dealing with Phonezone in Meriden! "Met" the owner did a great job fixing…read moremy broken screen. It was repaired the next day and the prices are very reasonable! There are many accessories in stock and they repair and sell all the major brands! Thank you,Met! Rich Burgess MIddlefield Ct

Great price , great customer service and really fast service! I would recommend this business to…read moreeveryone.

The home button on my iPhone shattered from a fall. Mobile Rescue was able to replace the home…read morebutton for $60. The problem is that the TouchID capability is now lost because apparently that's what happens once the home button is broken and replaced. The other option was to go through Apple to replace the home button for $150 but the TouchID would be functional. I wasn't informed of this until I got home, realized the TouchID wasn't working and called Mobile Rescue to ask about it. It would have been great to know this during our first call. In fact, I asked if he happened to know how much Apple charges to replace the home button and the person said "I'm not sure" (I worked with the same person from beginning to end). If I knew that these were my options ($60 - No TouchID vs $150 + TouchID), I would have chosen to pay more to have a fully functional phone. I was offered to get $30 refunded BUT I would have to bring the phone back in so that they can take the home button back. No comment. Also, even after fixing it, the home button is not what it was before. I sometimes have to press down on it twice for it to work. Mobile Rescue explained that the fall could have caused that and that they could fix it for another $60. No thanks.

I am not normally one to write business reviews, but I felt it was important to write this one. I…read morewas experiencing an issue with my MacBook Pro laptop. The battery was not holding a charge. I brought it into AAT for an opinion and it was determined that the battery had reached the end of it's useful life. They offered me three choices of battery from economy to best. I chose the best option as I have loved the laptop, I bring it on all my travels and it functions flawlessly. During the repair, it was discovered that the battery management module had failed. The repair took longer because they needed to order a module and replace it to make sure the problem was completely repaired. I understood and waited for the repair to be completed. When the repair was finished, I went to pick up the laptop expecting to have to pay, at a minimum, for the needed part. I was told that there would be NO CHARGE! I actually tried really hard to at least pay for the part, but they said NO, it is covered under the battery repair and that it was their policy to cover the issue. I was shocked, but happy at the same time. It is rare in today's business world to see a business stand up to their work where it would have been very easy to give me a bill and say, sorry it's your laptop and your problem. They did not!! When I returned home and began daily use of the laptop, I discovered another problem with the power/battery operation. The laptop would only turn on from a powered off situation, if the charger was plugged in. I returned it to them and they fixed that problem.....once again, without a charge! AAT was more than fair with their pricing and service. I highly recommend them for any electronic repairs you will need. I would give them 10 stars, but Yelp only goes as high as 5.

From the owner: AAT All About Tech is your trusted local expert in tech repair and digital solutions, proudly…read moreserving Meriden and Bristol, Connecticut. With years of hands-on experience, we specialize in fast, affordable, and high-quality repairs for smartphones, tablets, laptops, gaming consoles, drones, and other electronic devices. Our certified technicians are known for handling complex issues like motherboard repairs, micro-soldering, water damage recovery, PlayStation and Xbox HDMI port fixes, iPhone screen and battery replacements, and more. We also offer advanced services such as data recovery, software unlocking, and mobile device management (MDM) bypass. At AAT, we’re not just about repairs—we’re about restoring your connection to the tech that matters most. With a commitment to customer satisfaction, transparent pricing, and same-day service on most repairs, we are your go-to tech solution center in central Connecticut. Now with two convenient locations in Meriden and Bristol, we’re here to keep your devices—and your life—running smoothly. Your device. Our priority. All About Tech.

Let me tell you about my visit yesterday to the AT&T store in Bristol on Farmington Avenue…read more Commission based salesman price you on an upgrade with a tablet for a price that was cheaper then you're old monthly bill. They lie and say it's one price with insurance on both devices it's this price. The next day we find out our bill is $80 more. The salesman lied only to get a commission. When we complained they said this is the price and the salesman isn't here to help you you'll have to come tomorrow. I'm appalled at the service of the store. The other salesman in the room won't help you because they didn't deal with you. They don't care, all they want is there lousy $20 commission and they say screw you if you have a problem. What they do is the classic bait and switch routine. We turned in our tablet kept the phone. And now we're going to Verizon. Do not go to this store. I believe they have a system to rip off customers and then when they see the price a day or two later on the bill on the computer they lie and say that was the price. Beware

I want to shoutout Nadia from AT&T online representative in the loyalty department. Her customer…read moreservice is amazing and she went above and beyond to assist me on yesterday. I felt valued as a customer and she made my day!!!

Our experience here was awful. We went to the store today for help with activation on my dads new…read moreiphone because we were having issues (it was trying to activate his iphone with the wrong number). The lady working there was rude and belittling. She said she couldn't fix it because we pre ordered the phone from apple and only apple could fix it. She made no attempt to troubleshoot and implied it was our fault this happened (we should have bought from ATT instead of apple). We went 5 mins down the road to the other ATT store, and the rep there fixed our issue. We didn't have to go to apple at all like the lady said at the first store. Very rude and incompetent.

Came in looking for lightning pin adaptor, after a couple of previous stops were out. I wanted the…read moreactual apple product, so came to this place as a last resort without having to go to the apple store in Westfarms mall. I was super glad they were stocked, the store had a wide selection of products, like otter box for iphone 5, and for the ipad mini as well. The staff was very helpful, quick to assist me in my quest, and didn't leave me wandering around aimlessly for any period of time. Will definitely come back here again.

So disappointed. In the beginning every encounter with the staff was pleasant. However when I went…read morereturn my third NS system that did not work, a man walked in name Nelson, clearly already angry about something previously and was aggressive, calling me a liar, saying I was mean to all his staff and rude, staying I'm trying to get over on him. I was so appalled when I specifically said the staff was sweet and pleasant. I informed him he must have me confused with someone else and story lines intertwined. He was loud, infantile, extremely unprofessional. When I asked him for store credit, he continued to say I did not pay 120 when I absolutely did. He, like a child goes show me then, I said I will, I will return with the bank statement, he continues go I'll wait and when I said I could not at that moment because I do not have my phone on me, he sarcastically goes how convenient! - I was disgusted and stated I'm no longer discussing this with you because you are clearly immature and acting very infantile and I do hope you grow. He continued with sarcasm and not completing out my store credit, I repeatedly said, please just get me store credit thank you, again and again until finally I stopped him and said, Can You Stop?! Gesh! I said im no longer discussing this with you, you clearly do not know how to be professional. Again- all in front of my child. He finally goes, we need the controllers back, which I am very confused about since I purchased the controllers with the original purchase. Needless to say I'm disgusted by this "mans" behavior, and has for the staff, with whom he goes to me " so your saying they are lying?" I said im saying you are wrong, I would never treat staff that way I praised her and said she was a sweetheart, same with the gentleman that originally helped me. And for clarity I was asked when did you speak to someone, I said I believe a day ago or a few days ago, thats when I was called a liar and everything else. Again, not sure if he himself was having a bad day but it was completely unnecessary to come at me with so much aggression without any communication. An if the staff lied on me, which I can not believe, I'm disgusted even further. An I'm sure if the stores have a camera in progress it will show I was not rude ,if anything laughing and excited with staff. ​

They are not clear on the refund policy- i was promised store credit if you return the games-…read morehowever they only give you the "TRADE -IN VALUE" in store credit- so it you buy a game for 40 bucks and you return it you'll get like 2 dollars in STORE CREDIT- terrible policy but thats not why I'm upset- Little details like that need to be explained so things like this don't happen- Extremely unsatisfactory service and professional business practices

Joesph from this store went beyond to restore my locked out iPhone 14. He took over when technical…read moresupport left it hanging. I will send all those who want things done correctly to Joesph. Thank you kindly for your professionalism your courteousness and for the great service you provid.

Customer service severely lacking not customer centric at all. Barely anything out on the floor for…read moredisplays and treat customers like they are on an assembly line. WOULD NOT RECOMMEND

Absolute garbage customer service. The guy came out of the back room loudly belching and acts as if…read morehe doesn't want to be there the entire time. I literally drive 10 miles away to avoid this location.

I went into the Bristol, CT store tonight with a problem after an update and Austin and his…read moreco-workers were wonderful, helpful and fixed my problem quickly. Charise