I just brought my iPhone 6Plus in for a screen & camera repair - they charged me way less than…read moreother companies I'd investigated. Ozzy was SO pleasant, and I could tell that customer service is something that's important to them. My phone was ready lickety-split! They're really great, and I wouldn't hesitate to bring back any of my apple products.

I had a very disappointing experience here. I brought my own replacement screen, and initially I…read morewas told that my screen was too thick and wouldn't work. Then the technician said he could fix my phone for $150, which I agreed to. However, after the repair was done and I had already paid, he told me that he actually used the screen I brought from home. This was never communicated beforehand. If I had known he was going to use my own part, I would not have agreed to pay that price. I feel misled and overcharged. The lack of transparency is not acceptable. Make sure you clearly confirm what parts are being used and what you're paying for before agreeing to anything here.

Eric was very helpful and awfully sweet. He helped me to get what I needed and was very quick at it…read moretoo. Deserves a raise! Thank you Eric!

I had the most pleasant and professional experience at this Verizon store today. I have been a…read moreVerizon customer for 15 years and this was the best service I have ever received. TJ was so helpful!

This is a privately owned store and the manager is a joke. Total ripoff and extremely poor customer…read moreservice. Truly the state should shut this operation down Went to corporate store all issues where solved fast and easy. Corporate store manager says many complaints for that location. These guys are crooks and also will be snotty and rude.

DON'T GO TO THIS STORE! This is a privately owned rip off place. They lie, they leave out…read moredetails that cost you money. They refuse to follow AT&T policies.They are deceitful. THIS STORE NEEDS TO SHUT DOWN!

I asked Michael to evaluate our home Wi-Fi network configuration because of some reliability…read moreproblems. He arrived when he promised, did a pretty thorough diagnostic of our settings and tweaked a few things. We haven't had any problems since. I'd certainly recommend Michael for commercial or residential jobs like this one. For the reasonable hourly rate, I paid much less than replacing my perfectly fine gear that might have had the same problem.

I have updated my review of Michael Petruccelli since a few weeks ago…read more For one reason or another he had never received my phone messages that I had left for him when I was having so much trouble with my computer. When he finally got my last message last week and read my 1-star review he acknowledged that he had never received my voice mails. Today he came to my home and fixed my computer to the extent that he could. He will come to "clean it up" next week. I am glad to see that it was a glitch in his voice messaging system and not with him.

Evolve Computer in Shelton, CT, and its owner, Mike Terenzio, exhibited utterly unprofessional and…read morefoolish conduct.... I sold them a MacBook Pro months ago, resetting it to factory settings in their presence. They inspected and accepted it as is but failed to check for an MDM profile, which I was unaware of. Despite their supposed expertise, Terenzio falsely accused me of selling a "stolen" device (I've had this device that I purchased for over 5 years) and demanded a $100 refund, claiming I misrepresented the device. His harassing calls and texts, including one on June 12, 2025, calling me a "lowlife" who "peddles stolen computers" and threatening court, were baseless and aggressive. Using a scanned copy of my ID as a threatening tactic over a legally invalid claim is desperate and absurd. He then had the audacity to say, "giving you 72 hours to come down with $100" and then I'll see you in court". Torching a business relationship over a mere $100 with such incompetent, hostile & extortive behavior is beyond foolish. Avoid Evolve Computer for their unethical and clueless practices.

The computer didn't work right in the first place.Now it won't boot up at all big waste of money…read moreand lesson learned the hard way

A woman with black hair who works there treated me and my sister like we were stupid. Extremely…read morerude and had a terrible attitude. Felt like talking to a high school bully. When I finally said something she got really quiet and we decided to leave due to her horrible demeanor. I would never go here again we drove to derby and had a lovely experience there. 10 mins up the highway to have a much better experience. Save your "precious" time.

Yesterday my phone was stolen, under the guidance of the police in Shelton I was told to…read moreimmediately stop at T-Mobile so they could help me shut my phone down. I was greeted by the costumer service with hostility and contempt. Ignorant woman showed no empathy, she wasn't even the person "helping " me that was a man who sat there dead pan face like my presence was ruining his day! Do yourself a favor, drive to Danbury T-Mobile super kind and empathetic. These people need to work at DMV not T-Mobile. Worst humans

The guys are very knowledgeable and helpful. I would definitely recommend them to anyoneread more

Went in to get our daughter's phone fixed. Quick and efficient service. Highly recommend them.read more