Things get fixed on time Friendly staff…read more Easy to work with and open communication is key

I Will never do business with this company and strongly advise whomever is reading this review not…read moreto as well. My fiancé, my one year old son and I were robbed of our deposit due to false claims of damages to the property of which we have video. They attempted to do a final walk through without notifying us to be present as well. Pointe also charged us for damages that was done to the property prior to my family moving in. The property had a ant and spider infestation and they took their time sending someone out to spray and as a result of Their negligence, my son was bitten which is what led us to move. Once again I strongly advise against deciding to rent from this company and hopefully I can save a family headache, time and money in the future.

We listed our home with Story Properties for vacation rental for the past several years, but no…read moremore! All they do is take a huge percentage of the proceeds and offer no services to our vacationers beyond minimal cleaning beforehand and NO support during their stay. We live an hour away and if our guests complain about anything, my husband has to make the trip to rectify the situation. Horrible, lazy people. Story Properties, you should be ashamed of yourselves!

Why can't 0 stars be allowed?…read more I have rented from Story Properties for the last 4 years but after today, never again. I made a last minute rental for 4th of July. TWO DIFFERENT RENTALS. The first one had to be canceled because the website, nor the rental company, made us aware that we were renting a condo with a shared dock. We had to find this information out on Zillow and called and confirmed with Story Properties, which was true. They "forgot" to tell us. We canceled that rental and went with a different one. I didn't want to spend almost $3,000 for a week to share a dock with others. The second rental may have been even worse. There is a dock but guess what? You can't swim in the water because its only 2 feet deep and full of mud and the water is too shallow to get your boat back. I don't think I'm a minority when I say that I go to LAKE GASTON to have access to the lake for swimming and boating. We've basically spend $3,000 for an in-ground pool. I am so angry, I can't properly explain. It was a waste of money to be LIED to by a rental company that we use to love. Never again. Please beware. If you want to be 100% sure that you're getting what is shown online - you might as well make the drive to the house yourself because the rental company purposely omits information that may deter you from renting. I am disgusted by the customer service I have received. I fully understand that there weren't many "good houses" left for a last minute holiday rental, but to deceit people out of their money just to get a last rental sale seems very unethical to me. PROVIDE TRUTHFUL INFORMATION FROM THE VERY GET GO - AT THE VERY LEAST PROVIDE THE IMPORTANT INFORMATION ON YOUR WEBSITE IF YOU DON'T HAVE EMPLOYEES WHO REMEMBER TO TELL YOU THE FACTS BEFORE RENTING. End rant.

Joanne Rogers of Diamond & Associates was outstanding in helping my husband and I purchase property…read moreat Kerr Lake. She was patient with us as we were all over the place on what we actually were going to purchase...smaller vacation house, larger retirement house or land to build on. We ultimately purchased land to build our dream home. Every step of the way Joanne was right by our side adding her expertise and making the transaction run smoothly. I strongly recommend Joanne to anybody planning on purchasing or selling property in the Kerr Lake area.

I rent a house from EXIT Town and Lake and these folks are the best!…read moreI've had a few maintenance issues over the past several months, and every time I reach out with a question or need, I get a response within minutes. If a service or a repair is needed, it is completed within a few days. I so appreciate this attention to my needs and to the property. EXIT Town and Lake does a wonderful job keeping everything in good repair so that I have a nice place to live!

Great family-owned business. Mike and Anson were honest, fair, and able to provide critical…read morefeedback that aided me in my decision process. I highly recommend them and will definitely be using their services again in the future.

I went through the Yelp process for a new roof, and Alliance Roofing & Repair offered the best…read moredeal. The price for the scope of work was very competitive. The timeliness was unbelievable; from contract signed to new roof was 2 days. The materials used were industry standard, and the quality of the work was great. They cleaned up thoroughly. I would highly recommend this company for your project.

I was impressed by Alliance's professionalism, quality of work, and communication. I come from the…read moredays that women had to get their husbands to negotiate with contractors to avoid getting a bad deal. I never had a problem with communication and never felt I was getting a bad deal. Alliance gave me a roof, interior ceiling repair, and power washed the house for less than some companies would do just the roof. I was warned by some that cheaper isn't always better; however, I stand by the work they did for me. I have 3 cats and was worried that one would escape out the door. All I had to do was ask the men to be careful and they were. No problems with the kitties. Once I gave them the start-up money, they had all the work done in a week. I am a very pleased customer and highly recommend Alliance roofing and repair.

Great people and company. Crew came out did what they said they were, ON TIME, and cleaned up…read morereally well. I tell everyone about them. Also built our deck!

KD Roofing does excellent work and their customer service exceeds expectations. GAF certified and…read moreit shows in the quality and service. I'd absolutely choose them again!

They did half of my job and charged me a lot of money. and wanted to come back out to recharge…read moreme.will never use them again.

I can't say enough good things about Eric H. from Dickens Plumbing. From the moment he arrived,…read moreright on time, he showed exceptional professionalism and strong communication skills--not just from him personally, but from the company as a whole. Eric went above and beyond in identifying a large-scale issue in my home that needed to be addressed, taking the time to walk me through what was going on and ensuring I fully understood the situation. What really stood out was how genuinely respectful, honest, and caring he was throughout the entire process. He didn't just do the work--he educated me, answered all my questions with patience, and made me feel supported every step of the way. It's rare to meet someone with such integrity and dedication to both their craft and their customers. Eric is a truly outstanding young man, and I'm incredibly grateful for the help he provided. I highly recommend him and Dickens Plumbing to anyone looking for quality work and exceptional service.