I meant to post this a week ago, but things got a bit busy…read more I want to start by saying that my AC went out recently...warmest two days we had this spring. We made a call to Lake Gaston HVAC and set up an appointment for when we would be back to the lake. He worked around our schedule and and showed up earlier than planned. His knowledge of the systems was incredible as I was just trained in the history of my insufficient unit I had in place. He provided me with two options of which my wife and I went with option 2. Option 1 was to refull the freon again, which should not be leaking. We bought a new unit and air mover. We knew it was time but we were not ready last year. So, we set up a date and time. The install went without any issues and we were up and running with peace of mind. I highly recommend Pat and LAKE GASTON HVAC, which I have already done to my neighbor. Thank you!!!!

Based on Lake Gaston HVAC's stellar online reviews (and our personal preference for hiring smaller…read morecompanies whose owners are out there "in the trenches" doing the work), we reached out to owner Pat Borzi. Wow! He's the real deal: punctual, honest, everything done with integrity, and clear communication at every step of the maintenance and/or repair he's performing. What you've read in the company's overwhelmingly positive reviews was validated by our experience with Pat. We're confident Lake Gaston HVAC will earn your long-term loyalty. They've certainly earned ours.

Came out for an emergency well pump repair - found the problem, got the switch replaced and got my…read morerenters their water back ASAP.

Called on a weekend came very promptly and didn't charge a arm and a leg. Very nice. Definitely…read moreour plumber from now on.

Matthew's Plumbing was great, very responsive and well organized, also the people who came to my…read morehouse were very nice, and didn't leave a mess. They swapped out my electric water heater for a tankless gas, and also set me up to have on demand natural gas access for my generator!

We received fast and courteous service. After the serviceman checked our project he gave us…read morechoices and explained things to us. Good service!

Jayk's has been a god-send whenever we've had a plumbing issue we couldn't solve. They're prompt,…read moreresponsive, and fairly priced. Definitely worth a call if you need help.

Unfortunately this is the second time I have communicated with them, have messages that the repair…read morewas scheduled for between 8-9 am and when I followed up was told both times that he forgot to put me on the schedule. The last time offered a "early afternoon" appointment. When I asked for a more specific time, I did not receive a response.

Good service. Got our hot water heating cleaned out and running efficiently again. They were honest…read moreabout how they could and couldn't help and I appreciated that.

Very fair pricing. And quick to respond. Had a lift station issue for a couple years that another…read morePlumbing Co attempted to repair and then when failed offered a price in excess of $4000 to repair. ARC came out, assessed the situation and quoted a price 50% of the other. And when ARC came to do the work even lowered the price more due to one of our existing parts being sufficient for the new hardware. Give this Co a try.

I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

Service: 5 Work quality: 5…read moreCleanup: 5 Efficiency: 5 Date: 10/13/2025 Job: Maintenance to flush out tankless water heater Brandon arrived and immediately got to work on the water heater. He explained everything he was going to do and finished it in about 30-45 mins. Then, he cleaned up the area and was done. Great work and very efficient. Thank you!

They did a great job in a timely manner. I will be recommending them to my friends.read more

Fast, knowledgeable, and kinda had a Mario and Luigi thing happening- in the best way…read more Super helpful and would definitely recommend.

Randal is an excellent Master Plumber. He knows what he is doing, explains things patiently, and…read morewhen on the phone or at your home, is respectful. But a great plumber is only good if you can get a response from them. I've been dealing with him for several years now. Consistently I've had to message repeatedly, call repeatedly. On occasion - as the first time I contacted him probably in 2023 - he answers the phone himself, and provides info on what he thinks the problem is. And he does phenomenal work. After a few years of being a good customer, patient, paying on time, never objecting to pricing, I **STILL** cannot get a response from him. One issue is that he's a one man show. It's him, or no one. His wife is lovely and accompanies him at times. Very knowledgeable herself. About 4 weeks ago I initiated contact and he responded immediately via text. Great, I thought. Then nothing. After a few more messages checking in, he said there was a family medical situation. I gave him space, and here we are two weeks and yet another text message to him later, and nothing. Nada. And still a leaking well tank. C'mon. Do better. We are done, hope you sort yourself out with other customers - I've seen several other people have had the same experience.

Calling Jefferson plumbing was a total waste of time. They don't communicate well and delayed my…read morerepairs and then ignored. Not sure how they can operate like this as I heard a similar story from a friend who tried using them in the past.

I suspected that my washing machine drain was clogged, and the technicians from Joseph Rose…read morePlumbing took care of the issue within just a few hours. They were very professional and courteous, and they spoke to me in a way I could understand. Also, I interacted with a member of their team for scheduling and she was great to work with as well.

These guys were great. They responded promptly, came right out and solved my problem. Everything is…read moreperfect now. They replaced two toilets and did a great job.

Woke up at 3:30 am on a Wednesday morning to water hemorrhaging from the toilet tank and all the…read moretypical water shut off valves failing. Water gushing through the ceiling to the lower level, my husband called several other places advertised as 24/7 emergency plumbing services - they were NOT 24 hour services. No people on call, no answers, or answers of 2pm or next day appointments. (Gotta love that!) We finally found Michael at Big Dawg's and he was able to come to us swiftly. He arrived within the window of time promised. Michael quickly and expertly assessed the situation, diagnosed the problems, and proceeded to share the plan. He had all the parts with him on his truck and had the busted toilet fill valve along with a new shut off valve replaced and working within an hour or so. Michael also took the time to educate us on what was happening, why, and other repairs needed to prevent further damage. Big Dawg's plumbing is efficient, professional, reliable, and comes with my highest recommendation. Store this number in your phone so you're not caught scrambling in the event of a plumbing emergency.

From the owner: At Big Dawg’s Plumbing Services, we are your trusted and experienced plumbing experts serving…read moreRaleigh, Creedmoor, Wake Forest, and surrounding areas. Specializing in a full range of residential and commercial plumbing solutions, we handle everything from emergency plumbing, drain cleaning, and water heater repair to sewer line repair, pipe replacements, and bathroom and kitchen fixture installations. Whether you need a quick faucet repair or comprehensive plumbing installation, our team delivers top-notch service with professionalism, ensuring your plumbing system runs smoothly and efficiently.