I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

Steve was great, fixed my computer quickly and charged a very fair price! Would recommend to anyone.read more

Honest and trustworthy…read more You know that feeling when you don't have a lot of knowledge and you're very happy the specialist knew they could take you through the ringer but didn't; due to being ethical and how happy you are at the end? That is the feeling I was left with after speaking with this establishment. Had an issue with my laptop's performance and was about to begin upgrading everything by deductive reasoning. Spoke with this business and they were VERY HONEST with me. We did some troubleshooting and they explained to me why it may be time to just consider replacing my laptop. They don't sell computers, they repair them. They definitely knew more than I could acquire through YouTube University so they could have easily taken my money, but they were honest and gave me options that would satisfy my goal but be cost effective as well. Great place, great company, highly recommend this place.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

I've worked with NTI for the last few years, and they are awesome! Helpful, professional, and…read moreprompt. Highly recommend.

When we decided to upgrade to quick books multi user we had problems with our network connection…read more Intuit spent several hours and could not fix it. We called Ryan to help us out, he and his team worked on it right away and got it working flawlessly within a very short time. These guys are the best. He also accessed our network security and gave us several great ideas to help us be more secure on the internet.

I was in a panic when my computer went into a Automatic Repair mode that looped over and over. I…read morewas up all night trying to get this issue corrected myself. Well after much frustration, I reached out to Greg's PC Repair and told him my big problem. He explained to me what could be done and the price. Unfortunately I had to get my operating system redone, but was very happy he had me up and running again. I was lucky to have backed up my computer a few months back, so it was easy to add things I lost from this process. I gave this service 5 stars, because the repair was done over a weekend. Windows 10 can be a bit of a nightmare if you don't backup your computer.

You won't go wrong by calling Greg at Greg's PC Repair. He is very good at what he does, very…read moreknowledgeable and reasonable. He is honest and will give you choices. He is hard working and will have your computer back to you in a reasonable time. Charyl

Amazing customer service! Great people and super helpful. Our computer at one of our locations kept…read moredisconnecting from Wifi which left our team feeling frustrated. We called numerous other computer repair companies and were never able to get the help we needed. When called Computer Whatever, they helped us solve our problem immediately!

Amazing job! I was going to throw my computer out the…read morewindow, BUT Abby saved the day! She called me to make sure there was nothing else I wanted fixed on computer! I felt she listened to my concerns, she was very knowledgable about computers and she fixed my computer! Next time I wont wait so long with a hiccupy computer! I will just take it to Abby!!

While on vacation, my laptop stopped turning on. Sam took care of it and made sure all my data was…read morenot lost. Awesome. Just what I needed at a reasonable price. Highly recommend!

From the owner: Local Computer Service of Hopkins, Minnesota has a very simple Mission Statement : We Solve Our…read moreCustomers problems, We take our clients problems and concerns as our own. and We respect your time and your money. We repair any computer problem including: hardware and software installation, spyware and virus removal, free anti-spyware and anti-virus, and programs with free consultation. When you call for service you get a live tech who will answer your questions without charging a fee you ask it. Remember.. Call Local computer Services of Hopkins, Minnesota when you have a problem and let us have your headache..

I am sitting here clearing out some of the paperwork for my deceased brother and I came across…read moreabout fifty pages of copies of emails that went back and forth between him and Data Doctors, specifically Rich Holm. My brother was bedridden in a care center. His computer was his link to the world. He had it picked up to be worked on by Data Doctors because it had a lose connection with the power cord and several weeks later, it was returned totally useless. The thing he needed fixed was not fixed and a gazillion more things were wrong with it. He got nowhere with them. The ancient loaner laptop they provided to him had all pirated software. Yes, it tells you that and I know it because I still have this. They did not appear to want it back, I suppose knowing they destroyed his other very expensive laptop they felt he would need something. We got him a new laptop. I remember when all of this was going on and I wanted to take over and go directly to this company and demand they repair the damage they did or replace his laptop, but my brother wanted to handle things on his own. Sadly, he just got screwed. Who does this to a man they know is bedridden? I am sickened that I was even reminded of this episode, but glad I could at least get something written because he was not able to.

I took a laptop in for repair and we decided that it was not worth repairing. The manager was nice…read moreenough to hold the laptop until I brought in a replacement to do a data transfer. It was there for several months and when I returned with a replacement, I was told that my laptop had been recycled. They claim to have left a message, which is untrue. The only number they had was my cell phone. So, I definitely would have received a message if one had been left. Why would I leave a laptop there with data I need to recover and not come and pick it up if I knew they were going to destroy it. Sure makes me wonder if the laptop was really worth repairing.

I have a new Lenovo Think Station that crashed. Lenovo came out…read moreand replaced the mother board, the crash corrupted the boot. I tried to get a new boot repair disc from Lenovo. But after many "I am sorry" and "thank you for your patience" I finally took it to Computer Fixx in Eden Prairie. John explained that they have several possible ways to get the files recovered and get the computer going again. After a day and a half, John called and said the computer was ready. They had checked the computer over completely. They found that Lenovo had put the incorrect mother board in and some of the other configurations were also incorrect. John and his team get a FIVE PLUS rating from me for both their honesty and speed in which they fixed the computer. I highly recommend John and his team for the work they did and could not be more happy. Lenovo sure is not IBM, in fact far from it. Roger S

I have a lap top that I rarely used, but suddenly was in a position which required its constant…read moreuse. As luck would have it, it fell off the couch and hit the hardwood floors hard. it stopped working properly. I took it to Computer Fixx in Eden Prairie and I couldn't be more happy with the results. John was amazing! Turns out my computer gave him a run for his money and he would fix one thing, and another would go wrong. He covered all additional fixes under warranty of the original, very reasonable, payment. He didn't give up until I had a fully functioning laptop. I couldn't recommend them more highly. Fast, friendly effective service at a very reasonable price!!!