Steve was great, fixed my computer quickly and charged a very fair price! Would recommend to anyone.read more

Honest and trustworthy…read more You know that feeling when you don't have a lot of knowledge and you're very happy the specialist knew they could take you through the ringer but didn't; due to being ethical and how happy you are at the end? That is the feeling I was left with after speaking with this establishment. Had an issue with my laptop's performance and was about to begin upgrading everything by deductive reasoning. Spoke with this business and they were VERY HONEST with me. We did some troubleshooting and they explained to me why it may be time to just consider replacing my laptop. They don't sell computers, they repair them. They definitely knew more than I could acquire through YouTube University so they could have easily taken my money, but they were honest and gave me options that would satisfy my goal but be cost effective as well. Great place, great company, highly recommend this place.

This business is one that will take extra steps to insure your completely satisfied, they have free…read morediagnosis too!

I wish I could write something positive about Nerd Patrol...but the never called me back, I was…read morehaving minor computer issues but I didn't know how to fix it...I called 4 times that day...I was stressed out, hoping they could help...I left messages with each call...and nothing... No call back...I finally fixed my computer by myself.

This company offers fair pricing and personal service, but due to their refusal to stand by the…read morequality of their work I cannot recommend them for complex repairs. They replaced the hinges and lid on my son's laptop. The first day home the laptop started having issues with the LCD cable. The company representative claimed they replaced the hinges and lid without touching the LCD cable, and that resolution of the issue would approach the replacement cost of the laptop. Their first point is impossible, and the second is easily disproved with minimal work. In short, I suggest you avoid this company if you need a laptop serviced.

Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

Amazing customer service! Great people and super helpful. Our computer at one of our locations kept…read moredisconnecting from Wifi which left our team feeling frustrated. We called numerous other computer repair companies and were never able to get the help we needed. When called Computer Whatever, they helped us solve our problem immediately!

Amazing job! I was going to throw my computer out the…read morewindow, BUT Abby saved the day! She called me to make sure there was nothing else I wanted fixed on computer! I felt she listened to my concerns, she was very knowledgable about computers and she fixed my computer! Next time I wont wait so long with a hiccupy computer! I will just take it to Abby!!

Was surprised by this local repair shop. Amazing and knowledgeable staff that can answer all your…read moredevice or computer needs. They offer full service repairs done onsite for a fair price. My girls had their iPad gen 4 take a header and it shatters the glass. They walked me through the process, explained options and prices and I had my devise back within a couple of days. They sell used decides and have a Buy back/ Trade in program and are great at helping you think through needs. I'll steer all my local friends here and have confidence they will be taken care of!

iPhone screen repair isn't an Apple product.. But, to save money, I had these guys at Device…read morePitstop put a new screen on for $300+ I later went on vacation and couldn't take a single outside picture in the sun because the screen was so dark. I couldn't even put the password in or have facial recognition- too dark... what a BIG WASTE of money. Very mad.. they mentioned it would be different, but I had no idea, it would be so bad. I threw my money away, ended up having to get a new phone shortly after.

This place is awesome. Tremendous value - super friendly staff, immediate service. I will be coming…read morehere for all of my future phone, computer, and electronic repair needs without question. I don't think I've ever dealt with an electronics repair store that provides this level of service and professionalism. In my experience these places tend to be rip-offs (think Geek Squad), but this place is anything but that. Totally blown away. Thanks again

I tried this place on a recommendation from another tech who doesn't do "liquid damage." I checked…read moretheir web site to confirm they work on phones with water damage - thought I was good when the web site advertised, Did you "jump in a pool" with your phone? Then come see us, no appointment necessary and we will run diagnostics and fix it. What a joke. I walked in, explained that the iPhone had taking a brief dip in the pool with my son. The tech wouldn't even touch the phone. Just said, nope, sorry, pools wreck phones within hours and it's just a paperweight now. DIDN'T EVEN LOOK AT THE PHONE!!! I took the phone to Cell Phone Repair, who not only looked at the phone, but were able to get it to turn on and retrieved data from it. If I could give GopherMods ZERO stars, I would.

Brad was so helpful with my mom! He solved various iPad and Wifi/TV issues for her twice and also…read moreoffered tutoring, which my mom needed. I live far away and I'm so grateful that that I discovered Brad while researching well-reviewed tech support in Minneapolis. As my mom said, "he is a Life Saver". He is patient, knowledgable, pleasant, and responsive. He really seems to care about his clients and his prices are very fair, too. I highly recommend Brad!

From the owner: With over 10 years in the business, we know the best way to help you. Whether it is Windows, Mac or…read moreNetgear, technology can be tricky. We are understanding, service-oriented and honest. We specialize in the tech needs of seniors.