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Contemporary Masonry and Paving

5.0 (1 review)
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Updated over 3 months ago

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6 years ago

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Groundworks

Groundworks

2.7
(17 reviews)

Alvin was great! This was the first time I had Alvin as my annual service and maintenance for my…read moreFrench drain (sump system) and backup battery. He was professional and knowledgeable and explained clearly and thoroughly. We would not hesitate to recommend Alvin. Ron C. West Roxbury

If there were a negative star (Charlie Sheen?), that would be the rating. This would take far too…read morelong, so I'll number it and try to be concise: 1) Sales Rep told us "no demo required" and drafted a plan for somewhere between 9-11 galvanized steel piers to be driven into "bedrock" (later explained to not be the case). 2) $10K deposit already processed when the crew showed up. a) "This diagram is inaccurate." "We need to go under the deck and rip up the first 8-10 planks". b) Wrong - we can't go under the deck. "We need to chisel out the floor at the rear of the garage to install 4 piers there". 3) AFTER I was told they had to go in through the garage floor, I told them not to come back, and I needed a day to review all changes, send me a new contract, and drawings. After digesting all the changes, I called and asked if I should grab some 12 mil plastic sheeting to cover up everything in the garage. Digging, cement dust, dirt = headaches. "The crew will take care of all of that for you". After you read this, LOOK at the garage pics, and EVERYTHING the crew DID NOT cover. Free of charge, I get to take everything from my garage and remove the layers of cement dust and dirt off all of it. All my tools, the kayaking equipment, all chairs, the 9 ft high shelving - EVERYTHING. They only had to say "yeah, probably a good idea", and they'd be off the hook. But not Ground Works. It's a DNA thing to just tell anyone what they want to hear. That would have taken me 45 minutes, but now I get to spend hours on another Keystone cops outcome. 4) This 3-4 day job, tomorrow am, 23 Jun, will be day 14. 5) They had an excavator, all the dirt, boulders, and other loose stones parked on the side of the lawn for 13 days before removal. 6) AFTER finally removing the excavator - 22 June - the crew told me I was supposed to remit payment. a) They haven't addressed the large crack in the corner of the garage, and b) I financed 60% of the job through their 3rd party finance company, GreenSky. There is no money owed them, once they finish - it's now on a payment plan through GreenSky. PS - Their office has NO IDEA how this works. Called 3 times to ensure billing would be applied to the account we were approved for. NO CLUE AT ALL. 7) They also had to dig to the foundation on the R side of the garage (known). They dug it up to spill over the retaining wall into the neighbor's driveway. The neighbors couldn't use half their driveway for the same two weeks due to dirt and stones falling into their driveway. Read GROK (preferred AI), & their BBB ratings (33 W Bacon St, Plainville, MA specifically). There is always an excuse, and it's death by a thousand cuts with these guys. I NEVER WANT ANY COMPANY TO LOSE WORK, because there are too many people who lose business because ppl want their butts kissed. Absolutely not the case here. LOOK at the pics, and imagine this is your yard, your house, and all the extra work you get to do after they've left. This is only written so no one else has to go through anything like this, and I'm kicking myself for not trusting my gut. When you see the images of their dump truck in my neighbor's driveway, that's when the home office told the kid to run to Home Depot and jack in some hydraulic cement into a large foundational crack. It was exposed when digging, but they never addressed it. Now it's "sealed" only from the ground up. Good riddance, and I'll dig it out myself to not have them come back. THAT'S how they completed the job. Remember, this company told us 3-4 days. The ONLY reason I agreed to ripping up the garage floor was that I would have it back in a few days. The left hand never knows what the right hand is doing. I hope they read this, and refute it - I'll be happy to elaborate further, this is enough for now. Again, use your preferred AI for reviews, prompt it for follow-ups, delays, service, complaints, and the longer list of complaints for return calls. Prompt for BBB issues with Ground Works at this location. No pun intended, but DIG DEEPER. You do not want this experience.

SVM Roofing

SVM Roofing

2.6
(5 reviews)

I normally do not leave negative reviews, but I feel obligated to warn others about my experience…read morewith this company. Before the job, communication was excellent. They were very attentive, responsive, and eager to secure the work. Unfortunately, everything changed once the driveway was sealcoated and payment was made. The finished job looked absolutely terrible. The driveway was not properly cleaned or prepared, and the final result appears extremely uneven, almost as if multiple different products were used that do not match. The quality of workmanship was far below what was promised or expected. When I immediately questioned the appearance of the driveway, I was told that everything would "blend together" and look much better after about a week. Unfortunately, that never happened, and the driveway still looks awful. I documented everything with photos and sent them directly to the owner. To his credit, the owner admitted the driveway "did not look good" and stated this was not the quality of work his company normally performs. He also confirmed he was not present when the work was done. Based on that conversation, I expected the issue to be corrected professionally. Instead, I have spent weeks being ignored, avoided, and misled. I repeatedly received messages saying they would "take care of it in the next couple days," yet nobody ever showed up, called, or followed through. After each promise, communication would stop again completely. It has now been over a week since the last promise to fix the driveway, and they continue to avoid my calls and text messages. I have since had two other companies inspect the driveway, and both confirmed the workmanship was extremely poor and that I should be requesting a full refund. What makes this even worse is the way I have been treated throughout this process. Communication became rude and dismissive once there was a problem. A reputable company stands behind its work and communicates honestly with customers. That has not been my experience here. I will be posting photos so others can judge the workmanship for themselves. I strongly recommend that anyone considering this company, look elsewhere. They are extremely untrustworthy. They use different company names. Route 1 Roofing, SVM Roofing, and Onyx Sealcoating. RUN!!

Do NOT hire this company or either of its owners, under any name they operate under (SVM Roofing,…read moreJason Miller, Jay Miller, Sonny Vito Miller, route1roofs.com, etc.). They did a poor job of power washing our house, and then they ruined our vinyl siding, trim, doors, cement patio and deck when attempting to stain our wooden deck. They used a sprayer to apply the deck stain, but they did not protect the surrounding areas. They got red stain all over the place and hadn't finished the job before they left and did not come back to clean up the mess they created for two weeks. During that time, the red stain cured on everything. They came back for part of two days to clean up the mess, further damaging our vinyl siding and wooden deck. At that point I messaged them not to come back until we had assessed the situation and authorized them to return. We decided not to have them come back since they only seem to create more damage each time they came. We had to repair/replace all the damaged areas. The company never published or provided their address, only a cell phone number. I was able to obtain a second cell phone number and a couple of email addresses, but of no use. An address we found let us to a condemned building in Norwood, MA. We did send a message to them through the Yelp site, asking for them to pay for damages. They replied to my first message unprofessionally, and then have ghosted us since. This project was conducted in Rhode Island, so I reported them to the RI Contractors' Registration and Licensing Board, but of course, they have no license in Rhode Island. They are now working on our complaint. Bottom line: DO NOT HIRE THEM! I have loads of videos and pictures of their faulty work, but too many to post here.

Contemporary Masonry and Paving - masonry_concrete - Updated July 2026

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