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    Contemporary Masonry and Paving

    5.0 (1 review)
    Open 7:00 am - 5:00 pm
    Updated over 3 months ago

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    6 years ago

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    SVM Roofing

    SVM Roofing

    2.6
    (5 reviews)

    I normally do not leave negative reviews, but I feel obligated to warn others about my experience…read morewith this company. Before the job, communication was excellent. They were very attentive, responsive, and eager to secure the work. Unfortunately, everything changed once the driveway was sealcoated and payment was made. The finished job looked absolutely terrible. The driveway was not properly cleaned or prepared, and the final result appears extremely uneven, almost as if multiple different products were used that do not match. The quality of workmanship was far below what was promised or expected. When I immediately questioned the appearance of the driveway, I was told that everything would "blend together" and look much better after about a week. Unfortunately, that never happened, and the driveway still looks awful. I documented everything with photos and sent them directly to the owner. To his credit, the owner admitted the driveway "did not look good" and stated this was not the quality of work his company normally performs. He also confirmed he was not present when the work was done. Based on that conversation, I expected the issue to be corrected professionally. Instead, I have spent weeks being ignored, avoided, and misled. I repeatedly received messages saying they would "take care of it in the next couple days," yet nobody ever showed up, called, or followed through. After each promise, communication would stop again completely. It has now been over a week since the last promise to fix the driveway, and they continue to avoid my calls and text messages. I have since had two other companies inspect the driveway, and both confirmed the workmanship was extremely poor and that I should be requesting a full refund. What makes this even worse is the way I have been treated throughout this process. Communication became rude and dismissive once there was a problem. A reputable company stands behind its work and communicates honestly with customers. That has not been my experience here. I will be posting photos so others can judge the workmanship for themselves. I strongly recommend that anyone considering this company, look elsewhere. They are extremely untrustworthy. They use different company names. Route 1 Roofing, SVM Roofing, and Onyx Sealcoating. RUN!!

    Do NOT hire this company or either of its owners, under any name they operate under (SVM Roofing,…read moreJason Miller, Jay Miller, Sonny Vito Miller, route1roofs.com, etc.). They did a poor job of power washing our house, and then they ruined our vinyl siding, trim, doors, cement patio and deck when attempting to stain our wooden deck. They used a sprayer to apply the deck stain, but they did not protect the surrounding areas. They got red stain all over the place and hadn't finished the job before they left and did not come back to clean up the mess they created for two weeks. During that time, the red stain cured on everything. They came back for part of two days to clean up the mess, further damaging our vinyl siding and wooden deck. At that point I messaged them not to come back until we had assessed the situation and authorized them to return. We decided not to have them come back since they only seem to create more damage each time they came. We had to repair/replace all the damaged areas. The company never published or provided their address, only a cell phone number. I was able to obtain a second cell phone number and a couple of email addresses, but of no use. An address we found let us to a condemned building in Norwood, MA. We did send a message to them through the Yelp site, asking for them to pay for damages. They replied to my first message unprofessionally, and then have ghosted us since. This project was conducted in Rhode Island, so I reported them to the RI Contractors' Registration and Licensing Board, but of course, they have no license in Rhode Island. They are now working on our complaint. Bottom line: DO NOT HIRE THEM! I have loads of videos and pictures of their faulty work, but too many to post here.

    Contemporary Masonry and Paving - masonry_concrete - Updated August 2026

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