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    Groundworks

    2.0 (9 reviews)
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    3 months ago

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    3 months ago

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    8 months ago

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    8 months ago

    Horrible experience from start to finish. Impossible to get anyone to call you back or show up. The job still is not done.

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    7 months ago

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    Ask the Community - Groundworks

    Drycrete Waterproofing - Pump Spy Smart Pump with WIFI monitoring

    Drycrete Waterproofing

    (52 reviews)

    The work performed in our bulkhead was dramatically perfect. Besides the work being done, the crew…read morewas the most professional we have ever had. They were thoughtful, clean and very polite. Also, they are honest. I can't say enough about them in every way. I would not hesitate to recommend them for any waterproofing job needed. They go beyond the job and actually do more than was in the contract without charging for it. No one is better and they are truly perfect.

    Called them because my elderly aunt was getting water in her basement anytime there was heavy…read morerainfall. I explained that it was a fieldstone foundation and the guy I spoke with said "no problem." The gentleman showed up when he said he would, which was great that I didn't have to waster 2 hours in traffic for nothing. However, the oddness ensued quickly. Every time I showed him a part of the basement, he'd say "Great. I'll take a look and find you if I have any questions" but his "inspections" would only take 2 minutes. So, we'd walk to the next part of the basement, he'd say he'd let me know when he was done, then I'd wait a minute or two and then proceed to the next section. (I swear I'm not making this up.) It was really odd. After his inspection, I said "what do you think?" He said they don't really do much with fieldstone foundations (which would have been very beneficial to tell me over the phone) but that he was going to talk with his boss and that I shouldn't worry because they wouldn't "leave me high and dry" (no pun intended.) He then excused himself once again to call someone and then a few minutes later comes back to tell me there isn't really anything they can do and we should contact someone who specializes in fieldstone foundation repair and then leaves. I don't know how long I scratched my head after that encounter. Drycrete might be a magnificent company to do business with and their work might be first rate but, from my single encounter with them, I was not remotely impressed and it was a grand waste of my time.

    Keller Waterproofing & Foundation Specialists - Cracked and shifted foundation.

    Keller Waterproofing & Foundation Specialists

    (7 reviews)

    Our home was built in '94 - Eighteen 94, that is, located in a former flood plain for a river…read more While the land has been filled, the river still flows underground - and seemingly right through our cellar - especially during the wet seasons (spring thaw, Summer hurricanes). The cellar was original to the house: packed dirt floor, fieldstone walls, with the resulting dampness causing corrosion in our heating systems and hot water heaters - drastically shortening their lifespans. We researched multiple waterproofing companies, collecting bids from all. Keller Waterproofing was able to provide a complete solution by installing a gravity-fed French drain in the perimeter of the cellar which directed the ground water to a sump pump that connected to a dry well in the back yard. (In our area it is illegal to pump the water into the public sewer system, since this can work as a 2-way street - allowing raw sewage to back up into the home.) Cement was poured for the walls and floor, and a PVC 'skin' was attached to the walls to further waterproof the cellar. This solution alone was awesome - but wait, there's more! To re-direct the rainwater from the downspouts of a closely neighboring house, Keller Waterproofing poured a berm along our property line as a foundation for our chain-link fence. We also excavated 4 catch basins with French drains under our walkway that fed into the same dry well in the back yard. To top it off, they laid a brick path from our front gate to the back yard that is the talk of the neighborhood. We are now referred to as 'the house with the beautiful brickwork' ....instead of the house with the flooded cellar. We are more than pleased with the work done by Keller Waterproofing. Mr. Keller and his Crew are knowledgeable, professional, skilled - and courteous (the neighbors still talk to us!). They cleaned up all the debris at the jobsite at the end of every day and upon completion of the job (which was prodigious!) ...and Mr. Keller, we have already thought up a few more projects for you and your Team - we'll be in touch! G&D DeCarlo - Cambridge, MA

    I am grateful to Keller Water Proofing for making it possible to convert my basement into an…read moreaccessory dwelling unit (in-law apartment). After investing over $100,000, I had stopped the job because the basement was taking in water. Then I wasted time and money on other solutions: gutter repair, gutter reconfiguration and two dry wells. I was about to walk away when I heard about Keller. So glad! Thank you, Keller!

    Pioneer Basement Waterproofing - iBIS Switch - Reliable Sump pump switch

    Pioneer Basement Waterproofing

    (22 reviews)

    We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

    Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

    Kings Paving & Masonry - Completed Chimney

    Kings Paving & Masonry

    (19 reviews)

    Financial District

    After some gusty days, I found our chimney's rain cap in my backyard, which was the push I needed…read moreto look into finding a contractor for long overdue work on our chimney and front steps. See the before pictures for the chimney, I don't have one handy for the steps, but the mortar was missing from between a lot of the bricks, and the limestone slabs were wobbly and not adhered to the step anymore. Chris responded to the request quickly and came out for an assessment, providing estimates both for a repair and a full rebuild of the front steps, and a repair of the chimney. Both very reasonable and in line with estimates from other businesses. We spoke last Friday, Chris had the formal contracts to me by Sunday, and the team was here first thing Tuesday morning working on the steps. They worked quickly but thoroughly, and were on to the work on the chimney by mid-day Wednesday. Once they were up there, they noticed some issues that weren't visible from the ground view, and Chris walked me through it with the photos and quickly got a revised estimate for what it would look like to do a rebuild of the chimney versus the repair, while also indicating that they COULD still do just the repair, but recommended rebuilding, since he knew we'd be looking to also redo the roof soon. They managed to do the full take down of the chimney to just a few bricks below the roof line and rebuild it back up by the end of the day Thursday, and came back Friday just to install the rain cap and clean up the the materials from the demolished chimney and stairs. Our new steps and chimney look great, and I'll definitely be keeping Kings' contact on file for paving/masonry/foundation work we might need in the future!

    The owner will tell you anything to get your money. She is a liar and a phony. The dates you get…read moreare not even close to when the work will be done. Caveat Emptor! Anywhere but here!

    Groundworks - masonry_concrete - Updated May 2026

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