I requested last-minute security for a corporate event. The owner met me at the venue in less than…read morean hour. I was sent two professional guards who were visible the entire night and made my guests feel safe. This was an awesome and unique experience that I'll never forget.

Very respectful Team and friendly to everyone. From Checking to Patrolling the parking lot. 10/10…read morehighly recommended

These guys are top notch! I recently contacted them to provide unarmed security and I was very…read moreimpressed. Not only did the owner come on site to make sure of my needs before the event, but came back at the end to ensure everything was to my standards! Pricing options were very fair!!! 10/10 would recommend!! Will be calling them soon to book another event

From the owner: Choose our security company for unparalleled expertise across Personal Security Detail, Event…read moreSecurity, and Executive Protection. Our comprehensive services, coupled with a proactive approach, ensure your safety with trained professionals using cutting-edge technology. We prioritize you with client-centric solutions, emphasizing reliability and transparent communication. With a proven track record and a commitment to excellence, our security company stands out as your trusted partner in safeguarding what matters most.

Took longer than we expected and he did not change his rate. Awesome guy. Very fun to work with…read moreand talk to. Would definitely hire him again.

A pleasure to work. Van is super knowledgeable, professional, and presented cost effective…read moresolutions to our home security needs. Highly recommend!

Great company fast service willing to help left a company that had my alarm system on my house for…read morealmost 25 years and switched over here great price can't beat it feel very very secure knowing they are taking care of my home.

DON'T HIRE THEM! THEY DON'T ACTUALLY MONITOR YOUR HOME! I…read morepaid Assurance Protection to "monitor" my home for 4 1/2 years, with all monitoring running through my internet connection. Every six months we were sent a bill to renew our service, and we never agreed to auto-renew. When my wife and I moved to Chicago, we disconnected our internet... which should have prompted Assurance Protection to make sure that our everything was OK. They never noticed. Instead, after months of them having no way of not monitoring our alarm, they not only never noticed... but insisted on charging us full price for the past few months of NO SERVICE! I wonder how long before that they stopped checking on our ability to alert them! To top it all off, Donna, their uber-rude customer service lady, refused to even consider removing their bogus service charge despite it being for service neither asked for nor provided. When I became more insistent, she hung up on me. When I called back and asked why she hung up on me, she told me that I need to "find Jesus" and hung up on me again! I'm not sure which Jesus SHE believes in, but she sure seemed the polar opposite of the one in the Bible that I grew up reading! Don't you love it when dishonest people hide behind self-righteousness? Whatever you do, DO NOT TRUST the important matter of protecting your family and belongings to this nightmare of a company!

Ignored calls and emails, and was unclear about payments , worse experience I've have with any…read morelawyer

I am utterly dissatisfied with the service or lack thereof provided by Ms. Louis. I initiated…read morecontact and met with her to submit paperwork regarding my case in early May. Since the exchange I have been attempting to contact Ms. Louis. She does not respond to my emails or return my phone calls. I have tried to ask follow up questions and attempted to check the status. She finally emailed me the first week of July stating there was paperwork missing--some of which we completed in her office together. I asked for clarification and got no response. I also attempted to call multiple times. At this point I can confidently say she is screening my calls and ignoring my emails intentionally especially since I got an answer once I called from a different phone number. I do not recommend working with Ms. Louis. The location is convenient and the only pro in this situation.

Safe and Secure, that is how I feel with ADT Security Services. I originally started out with…read moreBrinks Home Security when I had a system installed in my home. Then with mergers and buy-outs, I am now with ADT and in my opinion it is for the best. When I wanted to get rid of my landline, ADT made it so easy for me to transfer everything over to a cellular program. Most recently, ADT notified me of changes to the cellular program and sent a tech out to my home to make the necessary changes to my equipment. This visit was at not cost to me. That makes me a happy loyal customer. On occasion I have had to call the customer service department for various reasons and have never had a long wait period. My calls and questions have all been dealt with in a minimum amount of time. I believe that since they are dealing with, "security" that they respond quickly. If you are looking for a home or business security system - I recommend ADT.

I am pretty sure I received the worse customer service ever from Secure 24. I do not write reviews…read morebut the horrible way Secure 24 handles business is almost fraudulent. Once you have signed your contract and made it passed 3 days, they do not care about your services. I tried to cancel my service after realizing ADT would not work for me. Due to wifi, the camera continues to go on/offline and now have been completely down for 48 hours. I called the actual ADT Saturday to cancel and was told I have until Monday to make a final decision since both are not open on weekends so it does not count, only business days. Monday came and the first two people Josh and Richard said yes this is the last day. Richard pretended like he was going to work to get it cancelled and needed to call me back. Never received a call back, but when I called again, Will and Luis said Saturday was the last day and I should have left a message. Will was so rude and unprofessional, he did not care one way or another. You can truly tell the call center does not value good customer service or serving their customers. A manager, Dylan, finally called me back after reaching out to the sales rep and ADT. Still no help and continued with the lie about me having to Saturday to cancel regardless of what anyone else has told me. Their website even states M-F!! Do yourself a favor and do not go with Secure 24. I do not see how ADT still allow them to be an authorized partner. Once they bide you to a 3 year contract, they do not care. I am pretty sure if someone treated them like this, they would be highly offended. Again, I hope this review finds anyone who is researching and thinking about adding Secure 24. DON'T!!!! Good customer service goes a long way regardless of the real concern, and they DO NOT have it! Leadership needs to step up and make this a quality partnership and service across the board like I assume it once was.