You never want a check engine light on, but especially when you're out of town. Thankfully, the guy…read moreworking today helped us out with the code reader getting us the answers we needed fast. Thank you for being so helpful.

They would not return parts I purchased from a discount shelf. not even credit to get the correct…read moreparts I needed. No heads up when purchased. asst manager said there was a sign. I saw no sign.

Due to my AMAZING experience with Volvo Cars Bend, I would never contemplate going anywhere else…read more THEY ARE FLAT AWESOME!!!! Hunter was my salesperson and Jamie was my finance person. When Hunter was not available there was always communication to another sales representative to take care of my needs, AND BOTH Hunter and Jamie were available on multiple times on their day's off even to assist me with questions and concerns. They go above and beyond with communication, meeting me with my ability, and respectfully and patiently treating me with dignity through the stressful situation of buying a new to me car. If you are contemplating car shopping in the near future, or find yourself in my situation where a new car was a necessity-go to Volvo Cars in Bend. 110% recommend!!!!

For all your used car needs in Bend. Selling brand new Volvo's in Bend. I would highly recommend…read morechecking out this dealership.

These guys are sooooo friggin' awesome. My 6.0 went down and I was afraid to find out what it could…read morebe (if you have one you know the feeling). They diagnosed as it being the FICM and got it swapped out in record time to get me back on the road. It is really nice to know I have an HONEST, professional group of guys that bend over backwards to accommodate when possible. I really cannot thank you guys enough. Keep up the good work and God bless.

My truck had a perform service alert. Drove right over and back on the road in 30 mins. Ram is…read moretotally worthless once the truck is purchased. It is an incredible feeling to know service can be found that is excellent and timely.

I bought a CVT rooftop tent off of Facebook marketplace which didn't come with the mounts. I didn't…read moreknow exactly what I should do because I was just getting into the roof stuff. I had them install a rack which went flawlessly and I love it. I also ended up buying the mounts from them which I didn't even know I needed until they explained it to me. Very informative at the main store. I went over to the other store to pick up the mounts and when I tried installing them, it didn't fit on my tent. Very close just a bit to snug. I went back to the store and asked them if there was anything they could do. Turns out, it wasn't the mount that didn't fit, just the rails on the tent were a little warped. In the same visit, they belt sanded my 8 pieces of the mount which after trying to mount the tent again, went perfectly. Very appreciative of their willingness to help me out especially because I didn't know much. Wouldn't recommend anywhere else to do stuff for your car and truck racks.

Staff were extremely friendly and understanding. I didn't like the look of the racks I initially…read morehad them install and they swapped them out for a different set within an hour with no extra charge. Also were very knowledgeable about what they were selling and had first hand experience with many of their products on their own vehicles.

Wow! This staff is one of a kind. Had to make a few trips over the last week to get a few things…read moreand not one, two or even three bad apples in the bunch. I think the entire batch is rotten. The most unhelpful crew I've ever seen. Not sure if it's just this store but incredibly rude and unhelpful staff. Decided to go over to O'Reillys even though it's much farther away and the gentleman went out of his way to find me what I needed. Night and day in customer service. Napa lost my business today.

horrible service and snarky attitude will never shove at any Napa again plus all the products are…read moremarked up 66-80 percen.

The price of a 30,000 mile inspection was shocking to me at $785. At first I thought that it was…read moreway too high and then someone told me it was normal. I looked on line after paying the bill & these things seem to be quite pricey. In the past they did a different job and the cost was high as well but I think they are talented as they figured out what the problem was and they did a great job so I'm pleased. The problem they discovered was some weird thing the orevious owner had tried to do.

Good people, fair and direct, truly want to help you with info and best suggestions. I would use…read morethem again and recommend. Thanks Mike & Co!