Been going to NAPA in Redmond ocassionally for many years. Yesterday, Monday May 15th, I stopped…read moreby to pick up a cabin filter for my old Honda CRV. $28.00 !!! Well, it was sort of a done deal when the counter fellow brought it up so I paid it. ( Very nice fellow by the way.) Looked online at Amazon today and the prices range from $9 to $16 for the very best one. And this thing did not even fit properly. Had to use a small amount of tape on the edge to seal it. The old one fit like a glove,,,from Amazon BTW. Just trying to buy local but no more. Sincerely, Mark Clement

Review is for getting ACTUAL parts to fix an ACTUAL car, not whether the employees are wearing…read moremasks, believe in unicorns or other such nonsense. I've been working with this store for 22 years. I've gotten way better advice than combing the internet for hours. lots of decent parts at a decent price. Occasionally the part is a fluke, but they've always been fair and helpful. This is my go-to store. Highly recommend if you want good advice and decent auto/trailer/tractor parts at a good price. If you need a random auto shop employee to validate your woke liberal insecurities, look elsewhere.

The staff at Jerry's know what they are talking about, great service and advice. My go to RV shop.read more

Jerry's has taken great care of my RV for many years. Always on time and reliable. I highly…read morerecommend their services.

Cameron and Cody (?) took the time to check over my truck…read moreand let me know it was ok to drive home to Colorado when my four wheel drive freaked out coming over a pass. The dealership and another nearby shop shooed me away. Taking the time to help me when I was about to be stranded for Thanksgiving really, REALLY meant a lot to me. Thanks you guys! I am 496 miles from home and so grateful for your help!

Mt. View was recommended to us for our Audi Q7 by another mechanic. Alyssa is terrific. She…read morecommunicates clearly any issues and makes every attempt to do what's best for the customer. She has worked with our warranty program and is always timely in phone class and emails. James has gone out of his way to highlight issues and guide us through routine maintenance specific for our car. He genuinely loves working on cars and is immensely helpful with any questions we have. We cannot recommend them enough.

Took the opportunity to bend me over the barrel. Should be all you need to know about the man…read morebehind the business. I needed an older style fuse holder to get by until I could get home. He sold me a used item from his spares parts box for twice what it is new on the zon. Had an opportunity to be solid dude but I now trust the one star reviews. Good luck everybody else Oh new address is 61550 the old place is a measuring company

Horrible experience. They took over two months to install CarPlay and a new back up camera on my…read morecar, and damaged my bumper while it was there. They also installed a more expensive head unit than I had agreed to, and made me pay the difference. I tried to work through my insurance company to deal with the bumper damage, and Morgan the owner told me to "take him to small claims court"..Not the kind of response you want to hear after spending $3k+ here. I do not recommend anyone do business with this shop.

Always top notch service here. I've used these guys several times, very happy with the job they do.read more

Try and imagine what happened to my son. He came to their shop with his car overheating. He…read moresimply thought that the water pump was leaking. I told him that's what I thought it was, but he was convinced by the shop that it was a blown head gasket and it would cost $4500!!!! I asked him what evidence they had of that. He said that there was exhaust in the radiator water. I decided to talk to the manager, Tyson, myself and he shelled out a typical con job that I recognized right away. First of all I know it costs much less ($2500-3000). He said 'we use better parts and have been in business for so long it justifies the high hourly shop rate.' I told him that it still didn't add up to $4500! I asked him what other evidence he had. He didn't have any beyond the exhaust gas in the radiator. I didn't tell him I am a mechanic. He did not say there was water in the oil (milky) or that he did a compression check. It was obvious he was trying to take advantage of a college kid with a California plate. I hooked up my flatbed to my F350 and drove 15 hours straight and took the car. The round trip was $1300 in Deisel. I am pissed off. When I got back I did all the diagnostics and indeed it was NOT a blow head gasket. First of all there was NO carbon in the radiator. No milky oil. Cylinders within compression range. It is the water pump. The manager is a liar and tried to scam my son. I told him so. He is a cocky pr1€k who needs to be exposed so other people don't get ripped off. Beware. He is the stereotypical scammer mechanic. He is what gives honest mechanics and names. And there was definitely was a 'xenophobic' aspect to this (I get it why some Oregonians hate Californians, but when it is a motivation to rip off a kid: that's just plain disgusting.).

Mike is super helpful and very friendly! He actually opened up shop for me to get me parts in an…read moreemergency situation! Prices are reasonable and his knowledge is excellent, much better than the short term help at discount chain stores. If he doesn't have it, he can get it. Give him a shot and you won't be disappointed.

I started working with Mike's Auto Parts Connection on a recommendation from a trusted mechanic in…read moreBend. Mike and his team have absolutely treated me right. They did a carburetor rebuild for me on an old 360 that was positively a game changer. Good advice. Fair prices. Locally owned. What's not to love!

Had a flat on the way from Cannon Beach. BMW 540i. We did not know that the wheels had anti-theft…read morelocking nuts. We did not have the necessary wrench so Francisco researched it and came back with a universal kit and had the repair done in no time, and NO CHARGE!! Excellent service and special thanks to Francisco again . Why would anyone ever want to go anywhere else for tyres????

Walked out of Hunnell Schwab after a 10am appointment for seasonal changeover led to a wait of 3:15…read morehours with my car still in parking area. The lady when I checked in at 9:20 gave me completely wrong information about my wait time. To be fair, this was my first poor experience with Schwab in many years but it was extremely frustrating and disappointing.

I've been coming here for over a decade, back when it was still Goodyear Tires & Repair (it is now…read morecalled Gills Point S Tire), and the service has consistently been top-notch. Steve is a gem, and everyone who works there is just as chill, friendly, and honest. From routine checkups, oil changes, and tires to bigger jobs like starter replacements or HVAC repairs, they've always done solid work and never steered me wrong--pun intended!

Wow! Definitely get your auto care here! I woke up this morning with a flat tire and Goodyear took…read morecare of it for me free of charge. I am beyond grateful for them doing that for me. Thank you AJB, thank you Goodyear! You guys are the best. I wish I lived in Bend so I could come here whenever I need - but people of Bend, come here!