Yelp is of course a place for reviews based on individual experiences. That said, I'm just going to…read morerefer you to Camille H's review because what she wrote is what I'd have written.

Expensive, but well stocked! They give veterans a discount and the staff is knowledgeable.read more

Could not begin to say all the fantastic things about this business! So knowledgeable and beyond…read morehelpful. They even let us out in the new battery in their lot in case we had any questions. Everyone was top notch. An excellent business indeed!

I can't say enough about the experts at Bend Battery. They updated our van's 10 year old AGM setup…read moreto Lithium as well as replacing our failing inverter. Brandon was extremely patient and knowledgeable in explaining the different options. He truly was trying to match up our electrical needs with the appropriate setup without overselling. I feel fortunate that I live in Bend with RV battery pro's close by.

Awesome service from Dan!! Everything we needed at great prices! Highly recommend Battery Systems!read more

Unethical and bad business demeanor. Never delivered product and refused to refund money. I had to…read morefile dispute with credit card company to stop payment. Go to battery plus instead! #1. I was lied to and told that I could return the solar panel for a refund. However when i went to return it the following week to that same employee I was told that he didn't remember telling me that I could return it and then we were refused a refund and were verbally accosted by the owner/manager/boss for wanting to return the product. #2. We returned the item with the promise of in store credit and delivery of the product we wanted. Which was never delivered. #3. The owner/manager then attempted to sell me a product that he knew very little about and became verbally aggressive toward me until I informed him how incorrect and under informed he was on the product. At which time he withdrew himself from the conversation and left the room. unethical business practices exhibited. I will never do business here again.

This is the only auto parts store that has never and I mean never let me down when looking for…read moreparts. Even for my Celica where most have been discontinued, they recently pulled through for me again and had what IO needed. I always go with these guys first. Thank you so much for being my auto parts hero. Julie Neff

needed a new battery last minute, customer service was impeccable - installation was quick and…read moreprecise. Grateful, thank you to the staff.

Hats off to these guys who have been so helpful to my mechanically inept husband above and beyond…read morethe call of duty. Not only giving sound, knowledgeable and economically feasible advice but also providing the optimism that kept him from having a full blown panic attack.

I needed a new wiper blade for my RV. The computer showed the wrong size, but Aubrey worked with…read moreme to get the correct size and install it in a timely manner. THANK YOU for all your help!

You never want a check engine light on, but especially when you're out of town. Thankfully, the guy…read moreworking today helped us out with the code reader getting us the answers we needed fast. Thank you for being so helpful.

They would not return parts I purchased from a discount shelf. not even credit to get the correct…read moreparts I needed. No heads up when purchased. asst manager said there was a sign. I saw no sign.

I usually go to an O'Reilly's when I need auto parts. The location on 3rd St was my go-to. They…read moreprovided good service and they always had the part I needed. I recently visited the Cascade Villages store. A young man helped my find 3 sets of wipers for 3 cars. When I got home, I started installation. 4 our of 6 wipers were incorrect. So I returned the next day. I asked for a manager to assist me. She identified the problem and found the correct items this time. I went home and started installation. Working on the last car, the wiper box did not have the 'adapters' package included within it so I was unable to complete the swap out. For the third time, I returned to O'Reilly's. The gentleman behind the counter was surprised the parts were missing but immediately replaced it with a proper package of wipers and parts. While I understand that sometimes mistakes are made, I feel that 3 visits to the store for windshield wipers is a bit too much. Sadly, I won't go back to this store.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!