They have had my car since before Christmas and just got around to "working" on it. They took my…read morecar knowing they don't work on this type of car but the owners wife said he was a "pushover " so he took the car anyway. You can either fix it or you can't or won't, and it would have been nice to know that upfront . I paid over $500 for him to completely disassemble my car , not fix the problem, and not put it back together. Mind you, we brought the car to them with the problem already identified. Just needed someone to fix it! They made us shop for a transmission lol! A transmission place! Now they are giving us hell about towing it because it's in pieces. They told my husband that his car was a piece of junk. This car was fixable if it was in the right hands. Do yourself a favor and go somewhere else . Very disappointed in this shop. Disrespectful and incompetent.

From the owner: Having been in business for 35 years, Lenawee Transmission is a name you can trust! Here at Lenawee…read moreTransmission we have been dedicated to great service whether it be customer service or quality of service we have kept tremendous pride in doing so ever since we have opened our doors in 1982. For More Detailed Information On Specific Services Feel Free To Call. Those services include however not limited to; Automatic & Manual Transmissions, Transfer Cases, Differentials, Axles & Trans-axles, Constant Velocity shafts, Drive Shafts, U-joints, Wheel Bearings, Parts Washing, Flywheel Machining, Valve Bodies, Cooling Lines & Auxiliary Coolers.

A very nice group of people to work with. Always upfront…read moreabout what needs to be done and what it'll cost. Competitive pricing You vehicle will be done before you expect it...multiple x return customer.

Found this repair shop when I dropped my daughter at college. Visited a few in the area so I could…read morechoose a safe and trustworthy place for her while she is at college. I chose right! The team at affordable towing and auto repair have been amazing, honest and affordable. They have gone above and beyond for my daughter. Whether you live in Adrian or have a child at college far from home this is the place you can definitely trust.

12/18/22 NOTICE:…read more THIS STORE IS NO LONGER IN BUSINESS AS OF THIS SUMMER 2022. THE BUILDING IS EMPTY AND A FOR SALE SIGN IS OUT FRONT. The only experience I had with them did not go well. The sign out front said one price and when I went to pick up the car, the bill was higher as they determined that "high mileage" oil was needed - 60,000 miles??? We reached an acceptable compromise.

Have been Here a couple times and service is always great and the Estimates have always been spot…read moreon and fair. I would definitely recommend this place.

We've taken our car to get an oil change at Dave Knapp, Brooklyn Ford, and Briarwood Ford (Saline)…read more All three provide quality service, however, this location is by far the best of the three for a couple reasons. First, you can make an appointment, which really cuts down on the wait. Best of all, they do a nice little wash of your car when they are done. So not only do you get some fresh oil, you look pretty too. Definitely the place to take your car for service in the area.

We are from Okla and our Aviator air suspension went out. They said they would do their best to…read morework us in. That was late on a Thurs. afternoon. Well they did their best and got it fixed and we were back on the rode Mon. This dealership goes above and beyond to help you . I highly recommend them.

My entire family have been loyal Williams Brothers customers, purchasing multiple Jeep, Dodge, and…read moreRam vehicles from this dealership since shortly after they opened. My dad's 2022 Ram 3500 diesel developed a recurring DPF issue that was documented here four times in six months. Each visit, they performed temporary fixes and cleared codes without resolving the root cause. When the DPF finally failed completely, they quoted him $3,012 and said no warranty covered it. My parents questioned this, and we collected documentation and sent it to the warranty company and dealership. We requested a denial in writing. Matt Williams reached out and wanted to schedule a meeting and suggested we trade in the truck. We continued asking for the denial in writing and he never provided one. He told my parents they 'just didn't want to pay.' Meanwhile, the manufacturer had already put out a bulletin identifying this exact problem as a manufacturing defect. The dealership never mentioned it. We did our own research, put together the paperwork (the same invoices and service records the dealership already had) and sent it to the warranty company ourselves. The warranty company reversed their initial denial and approved the repair. We took the truck to Monroe Dodge, where it was fixed under warranty within a week. Our cost was $350 instead of $3,012. Monroe Dodge assigned a senior diesel mechanic, found a more thorough repair was needed than what Williams Brothers quoted, covered extra parts at no charge, and offered shuttle service. Night and day difference. If we had trusted Williams Brothers and not done our own research, my parents would have paid over $3,000 for a repair that was covered the entire time. After years of loyalty and hundreds of thousands of dollars in vehicle purchases, this is how they treated us. We will never return.

They are lucky that they are receiving a 2 from me. I purchased a used 2019 Jeep Wrangler in 2022,…read moreand this was honestly one of the biggest regrets I have ever made in my life. The salesman that I worked with for sure played me like a fiddle to the point where I am stuck in this car and CANNOT for the life of me get out of the loan without either walking away completely and it being re-possessed or owing almost 11K on the car I would trade it for. I had an issue with the car right when I got it in 2022. I called and the service department told me to not drive the vehicle, but they wouldn't be able to see the car for another 3-4 weeks to find out what was happening. I had picked one of the highest warranty coverages through them when I got the car due to it being a used vehicle. I asked about getting a loaner in the meantime due to this being my daily transportation. Found out NOPE, they don't do loaners. So, I would be paying over $700 for a car that I wouldn't be able to even drive. Ended up resolving that issue with no ASSISTANCE from them. On January 16th 2026, I was driving to work, and my car broke down and wouldn't turn on and or shift into gear. So, I got it towed. I had it towed here due to having the warranty though them (ONLY REASON I TOOK THE CAR THERE). It gets there and I had to tell the service guy not once, not twice, but three times what was wrong with the car. And then he asked me if I could describe what dash lights were on (he wanted to make sure I wasn't confused when telling him. I wasn't.) He then tells me this is a STAR CASE, and they had to open a ticket to connect to a higher level of service to get clearance to work on the part. The service guy has been great. But the process of getting my car fixed has been horrible. I have two warranties and the one doesn't even cover what is wrong with the car (even though it's a bizarre technological issue). I was waiting on hearing back from the other one if it would be cover. But if it wasn't, I was going to have to pay out of pocket for everything totaling up to $2500. Thankfully and magically after I complained about paying for warranties and threatening to cancel them due to them not covering any issues, I get a phone call the next day that it is covered and the part was on the way. Part wasn't going to be here until January 30th. Okay. Fine. I wait patiently and never hear anything about it. So, I call them on the Thursday before the part was going to be delivered to ask about updates etc. I was then told the part might be pushed back due to the snowstorm but they most likely would get the part and my car would be done and ready to be picked up Monday. Well, yesterday I get a phone call at 5:57 pm (3 minutes before they close) that the part was somehow cancelled due to being hazardous and sent back to the manufacturer. I was also informed that they have no idea how long it will take for this part to be delivered from the manufacturer due to the last part needing 2 weeks to arrive. So, not only am I being screwed over by not getting my car back. But I am also out of money. A LOT OF MONEY. So, who knows when my car will ever be back in my possession. I do know one thing for sure though, I will NEVER come back to this dealership, I will NEVER use this service department again, and I will also NEVER recommend this to any of my friends/family members/colleagues/ and clients. The only reason they have received a 2 star is for their head of service department Cameron. He has been completely transparent about the issues they have been facing, and I don't blame him at all for the issues I have continued to have with this company. UPDATE: After talking to the service department Monday night I was told I was going to be called bright and early Tuesday. NEVER HAPPENED! Didn't get a call till Wednesday, again 2 minutes before they close, and was informed that they still haven't ordered my part and or contacted the manufacturer. And the guy I've been dealing with won't be back into the office until Friday. Seriously f this place.

The shop is terrible with terrible customer service they caused more issues rather than fixing…read morethem. They continued to make excuses as to why it's not their fault because they think they can't do wrong at their shop. But because of their shitty ability I now have a continuous engine light on for a purge valve because they spliced the wires and didn't fix it. And on top of that they couldn't put a motor mount back in properly causing other issues and breaks in the car this shop is terrible! Go to mmr autosport in Perrysburg much better service.

I unfortunately am having an awful experience, to say the least. The owner, Marquis, is by far the…read moremost unprofessional person I've ever had to deal with. He ignores calls, texts, and emails completely, and somehow is never available to speak. On the rare occasion you do manage to get in touch with him, he'll just feed you empty promises and excuses that never lead anywhere. Out of desperation, I started calling around to other shops to see about taking my car elsewhere, and every single time I mention where my car currently is, the response is immediate and identical: "Get your vehicle out of there as soon as possible." Multiple shops told me they know Marquis personally or have dealt with several customers who had horror stories and ended up bringing their cars to them instead. It's always the same type of nightmare: missing parts, months of delays, no communication, and money taken with no work to show for it.. A few shops even said point blank that his business has no money and accused him of being a scam artist who steals both your parts and your payment. Marquis, of course, denies all of this and insists that every other shop is lying about him. But with how many shops are tellling the same story independently, it's hard to believe he's the only one telling the truth. Please, at the very least, do yourself a favor and call around before even thinking about dropping your vehicle off here. You deserve honesty, professionalism, and communication, none of which you'll get at this shop.

Garret Auto & Truck should be named Garrett Truck & Auto as this is the Go-To place for Truck & RV…read morerepair. I recently had my catalytic convertor stolen from my Ford chassis motorhome from a "secure" storage in Commerce. It turns out that none of the Ford dealers in Metro Detroit can work on a Ford chassis RV! But Garrett can. I received a prompt estimate from them and was on my way shortly thereafter, "shortly" being the time to coordinate getting the work approved & paid by my insurance company. Phil & Kevin were very responsive to my questions & I'm pleased with the quality of the repairs Good-bye Ford dealers, hello Garrett!

Great job! Highly experienced with integrity and craftsmanship…read more We took our RV there and they did a phenomenal job. Now, a DEFINITE repeat customer.