Love love love this place. Sadly, I require monthly blood draws and I am very familiar with this…read morelab. My MD likes to use this lab because of their accuracy and professionalism. Kate, the receptionist/facilitator is amazing and always in a good mood. The lab itself is impeccably clean.

This used to be a wonderful lab, but things have radically changed. My husband needs a blood test…read moreonce or twice a month. He has two different standing orders. They are constantly loosing one, so he has to wait around until they can get ahold of his oncologist. This is a big issue because this makes him miss more work. Also, they changed their whole check in process. What used too take 15 minutes takes over an hour. His doctor has dIscussed this with Dominican several tImes, but nothing changes, so his doctor is sending him to Quest in the future. On the other hand, the infusion center is very well run and has such a kind staff.

Tomas Moreno, the lab directory, has been very helpful as we are dealing with our well water issues…read more(involving lots of tests) with regard to irrigation. In addition to running tests, he's also helped out with various suggestions.

Wow. No lines super efficient. Clean new looking inside. Mom was super happy and staff was very…read morevery nice. See you all again. Have a great weekend.

I am so happy to be a part of Sutter Urgent Care. I've been there many times. The people there…read more(receptionists, doctors, and nurses & PAs) are all about taking care of the patients who come there. I've never had a very long wait to be seen.

I first met Jackie Tucker and Care From the Heart (CFTH) in 2002. Jackie and her team at CFTH…read morenurtured my mom through the last 6 months of my mom's life. Then in early 2024, I needed hip replacement surgery. My wife has dementia, so I hired CFTH to take care of my wife, expecting to be able to come back home after 4 days in a skilled nursing facility. I had major setbacks and spent 2 full months in the hospital. Thankfully, I returned home to a wife that had been extraordinarily well cared for during my unexpected absence. At that point, I also needed a lot of care. It's two years later, and the team from CFTH is still taking excellent care of my wife and me. I am very grateful for Jackie and her team.

Due to a recently diagnosed medical condition I needed to administer two daily shots into my…read moreabdomen or other locations on my body to prevent blood clots in advance of surgical procedures. It proved to be very difficult giving myself these shots. My daughter suggested I find an at-home nursing service that could help give me the shots. Fortunately, I discovered Care From the Heart, and Nurse Jackie. She was available on very short notice to come to my home and help. What a relief. From her first visit she was professional, caring, sympathetic, and efficient. She came everyday to administer my shot, in the arm and leg. She was very good and administered my daily shots almost painlessly. Such a relief. I would recommend Care from the Heart for any in-home nursing needs.

Mammogram, Ultrasound I do not like the facility - in the…read morebasement and it's old. No explanations or advanced counseling on the experience, technician tooka long time and seemed inexperienced, radiologist was arrogant and made comments and diagnosis without having results to back up what he was saying. I was treated impersonally and without care. I will never go back there.

Called this morning to schedule my yearly mammogram. The receptionist asked when I was available…read more I gave her today and another week. She said I have a 9:40 today but you probably can't make that. It was 9:00. I said I could. She said yes? I got it done! So happy to have been able to get it done. Everyone was fabulous!

Beautiful old building. The staff are so nice and helpful. Family like environment. Nice…read morecommunity. Clean facility, rooms are perfect size and decorated nicely with everything you need. Cute bistro lunch setting. Outdoors are well taken care of. Really surprised and not aware that we have such a family friendly clean assisted living facility that does Not smell. :) I am fortunate that I found this place for my family member.

Went in on a Friday morning and didn't have to wait too long to be seen. The doctor who saw me took…read moretime with me to find out what was going on. Everyone was professional and kind. I was happy to be on my way in an hour of arrival. As I was leaving the waiting room was filling up though. There was plenty of free parking.

I just wanted to say thank you for all the great care I've received at Sutter's urgent care center…read more Their professional triage is quick and efficient and with just one exception, every single doctor I've seen has been a superb listener, great at diagnosis and kind. It's amazing how with constant overflow patients, every time I've felt my illnesses were a prior ity with these doctors. One doctor probably saved my life. Dr. Sawhney, for some reason at the last minute decided I needed an echocardiogram and it turned out I had Afib. Her action prevented a possible stroke. Everyone's great: the receptionists, the PA's. Fantastic service to all of us Santa Cruz sickies. Thank you so much!!!

I can not overstate how significant it was that we found Westwind to care for my mother the last 8…read moremonths of her life. Our experience with Westwind was fantastic, and I HIGHLY recommend the facility. Many organizations reflect the leader, and the leadership team at Westwind is first-rate. Steven, the Executive Director, is the even hand that keeps it all together. Parv, the Wellness Director, is an experienced registered nurse whose advice and loving care for my mother were invaluable to us. Erik, the Program Manager, was so reliable -- diligent about precisely coordinating my mother's pharmaceutical and care needs with the med techs and care workers who daily watched over her. Raina, the Business Manager, was professional and unwaveringly loving towards my difficult-to-handle mother. My family owes these blessed people a debt, for caring for my mother in ways that our own family could not. Westwind has 2 floors, with approximately 25 residents per floor. I visited almost every other day, and I don't recall one time where I saw less than 5 care workers plus a med tech on the floor. Not to mention the several janitorial and facility techs, the activities team, receptionist, food service workers and leadership team that are also on site, should the need for extra hands arise. Having adequate, experienced staff available is not an issue at Westwind. And what can I say about the staff? Exemplary, every last one. My mother was difficult from Day 1: banging on the door to leave, yelling / demanding that the staff pay constant attention to her, rejecting the food offered to her, becoming incontinent yet taking off her adult diaper at night, disrobing herself in front of others, having tantrums when she didn't get her way, etc. etc. My mom had all the bad behaviors of someone with dementia. I, as her son, was lost to understand how she was behaving, and frustrated by it. And let me be very clear about what I am about to say: NOT ONE TIME did I hear a frustrated negative comment from the staff about my mother. Ever. Not one. What I saw instead was Prima and Joan, undaunted, coming into my mother's room time and again, asking if she wanted to join that hour's activity. I saw Fritzi and Stephanie and Anais so carefully trying various strategies to get my mother to take her medicine, and not spit it out of her mouth. I saw Maria and Marie and Andrea cleaning my mother and dressing her and fixing her hair every morning to make sure she looked good. I saw Connie hug my mother and hold her tight, as long as needed, to calm my mother down when she was trying to repeatedly punch Connie. I am thankful for all the times Josh and Kadafi and Matteo encouraged me, telling me how much they liked my mother. And it is just countless the number of people that sat with my mother, and lovingly held her hand, and tried to ease her anxiety and agitation. This place did more than we asked, and more than was required. It was worth every penny we spent for my mother to stay here. As a final word, let me just say: thank God for Westwind Memory Care, and God bless the people that work there.

Since my last review there is an open dialogue with management towards improving my father's care…read moreand experience resulting in weekly status reports and weekly meetings with management. My hope is actual care improvement. Because Westwind services do not include basic medical care. I have included Sutter Health Home Care and a third party physical therapist to his care regiment. I have also added alternating air pressure equipment to his recliner, bed, and wheelchair to improve healing to skin degradation wounds (bed sores). Recently, Westwind has opted away from denture care for my father resulting in pureed meals. Not optimal on either point. Nutrition and hydration are a consistent conversation, to improve upon this concern I am providing nectar consistency fruit juice, protein shakes, and Ensure meal supplement. These meal supplements are supplied by me. The conversation is ongoing. I see some movement towards an improved experience for my father, but remain concerned.