Couldn't recommend them more. Don't even think about going to the bigger companies - these guys are…read moresalt of the earth people who will be completely honest with you to try to repair instead of replace. They fixed our unit within hours of us calling for what another company said would have to be an entirely new unit. They charge a fraction of what you'll pay elsewhere.

Asked to come repair "frame" holding furnace/AC filter. I said no rush. He stopped by the next…read moreday to check it out. Found that there was an existing filter holder and old nasty filter in gas furnace. Showed me how to replace , told me the best quality filter to get , contacted his supplier and reserved the correct filter in my name. Told us how to take care of this lifetime filter. We are newcomers to Roanoke and we had been referred by our realtor. He did not charge us for the visit. We had a nice chat and he gave us the name of his favorite Mexican restaurant which we tried same day and it was really good. Family owned company and he arrived with son, the 3rd generation. This company is the way a service business should be. Building a relationship with personal attention, fairness and not just charging those needing service as much as possible. We have found our heating and air service company forever.

I hired Tinbenders to repair my HVAC system after being taken advantage of by another company in…read morethe Roanoke area. The Tinbenders were straightforward and easy to deal with. They opted to repair my HVAC system versus replacement. They never tried any bogus salesman routine like the other guy. They are good people for your heating and cooling needs. Thanks again!

Had a new system installed today and am very impressed with the job the installers did. On time and…read morethey did a great job...even doing a few things that I didn't expect. The price was about a thousand dollars less than what I was quoted by a competitor for the very same equipment. I have no problem whatsoever recommending this company.

Had a maintenance checkup on my gas furnace and fireplace today. Jeff was exactly on time. He spent…read moretime with me explaining my concerns on the fireplace pointing to the mechanisms, how to detmine port blockage for cleaning and more. The attic gas furnace was inspected an cleaned and all in working order. It is 17 years old. He took a picture of the board to show me the only possible area that may or may not ever cause trouble. I will definately use Comfort Services in the Spring for the AC check up and any other service I need for my gas appliances. This is a highly trustworthy company that doesn't try to sell you something you don't need. I have had other services that tried to scam me. Trust is a big part of the service and keeps customers like me coming back.

While getting our Propane tank refilled, we were told that there was a leak somewhere within our…read moreFive Star Cook Top and that it needed to be found and corrected. I called numerous appliance repair companies within an hour from us and was unable to connect with anyone available to assist. I then called Carter's Heating & Cooling, who put in our HVAC when we built 10 years ago here at the lake. It turns out they also ran the propane line to the house. Greg Carter was very responsive, and Jamie came out first thing the next morning. After doing an initial check of things, he disassembled the cooktop and found the leak at the regulator. Interestingly, we had a local appliance repair out here in 2019 when we smelled propane at the cooktop. While I don't know if they ever corrected the issue or not, Carters did! I have always been impressed with Carter's and highly recommend them if you want things done right.

Mike and Jamie came out to fix our AC unit. it was a great experience they identified the issue and…read morewere in and out within an hour! They also changed our air filter while here. Great customer service! I would recommend them to friends and family. Thanks Guys!

Came in a flash, assessed and fixed the issue. We are new to the area and have signed up for annual…read moreservice. Highly recommend

Our AC fan motor died during an extremely hot spell. Yeatts showed up quickly replaced the motor…read moreand discovered an issue with a valve another vendor had replaced several years ago. Excellent work and I do recommend this business.

JD has been working on my HVAC system for a number of years while employed by another company…read more He has always been polite and respectful and takes the time to explain everything to you. Since going into business by himself he has continued to provide great service. Just this spring my 30+ year old heat pump and air handler bit the dust. JD came out found out what the problem was and discussed the problem and options I had to get my air back on. Weighing all my options I decided to have a new system put in. JD took his time to measure everything and find me an affordable new system that would work with my existing setup. He didn't try to up sell me anything and was open and honest about the whole process. There was a problem that arose when he started the install. He had to locate a much needed item that the manufacturer of the new unit neglected to provide. While he tracked down the part needed he kept me informed of what was going on. There were a few other problems that came up with the install but JD took his time and got everything up and running before this heat wave began. He went above and beyond what anyone else would have done to get the job done right He made sure everything was working and running properly before leaving for the day. He is just getting started out on his own but you shouldn't hesitate to give him a call if you have any heating and air problems.

Best service I have experienced including all of the different trades! Promt and knowledgeable with…read morethe ability to use laymens technology to explain problems.

I had a leak in my living room ceiling and assuming it was a broken pipe I called a local plumber…read more They cut 2 holes in the ceiling and basically said sorry, no pipes here. Don't know what it could be from. That cost me $385. I called Bryson Air, they found the leak and fixed it right away and serviced my A/C. It cost me literally less than half of what the other guys charged (who do A/C work as well I might add) They were professional, knowledgeable, prompt and didn't try to sell me anything extra that I didn't need. It's refreshing to find honesty and integrity in this business. I can't recommend them enough.

In March 2020 I had Bryson Heating and Air replace my 20 year old 3-ton heat pump with a Trane…read more3-ton 14.5 SEER heat pump. I waited a few months to write this review in order to report electric savings and overall performance so far. Happy to say compared to a 3 year average for May and June I am seeing a $25 per month savings, and during these hot days the unit operates beatifully and it's quieter than the old unit. I chose Bryson Heating and Air because their quote not only gave info on heat pump but also on the air handler, and included a heavy duty drip pan with overflow protection and a programmable thermostat. They are also NATE certified. In addition it was the lowest quote. The installation went smoothly even though the air handler was located in a very tight spot in the very small attic. They cleaned up thoroughly when finished. I found this company to be professional to deal with and with the installation. I am a happy customer.

wright way has installed my upstairs furnace and AC units and recently our downstairs AC. They…read moresell good equipment and the work is good and the prices are fair!! I highly recommend Wright Way HVAC!!!