wright way has installed my upstairs furnace and AC units and recently our downstairs AC. They…read moresell good equipment and the work is good and the prices are fair!! I highly recommend Wright Way HVAC!!!

From the owner: We are a local family owned and operated business who provides residential and light commercial…read moreHVAC and water heater repair and installation services, water heater, electric water heater, gas water heater, tankless water heater, water heater leak, energy efficient water heater, water heater upgrade, heating, cooling, heat pump, gas furnace, gas heat, straight ac, electric ac, gas logs, gas fireplace, ductless splits, rooftop units, hanging ac, hanging heat, commercial hvac, light commercial hvac, boilers, oil furnace, hvac inspection, boiler motor repair, emergency hvac service, furnace installation, central air, ac installation, ductless split installation, ductless split repair.

I DON'T recommend these cons in any way!…read more On 4/22/24, a tech came out, did a quick service call, and $914.75 later I supposedly had freon filled up. My unit is only two years old. I was promised by the owner that the part that caused the leak was under warranty and he would take care of it quickly. I have been calling REPEATEDLY since then and have yet to get an answer. Kira, the co-owner, kept saying the same old lines. "I'll call and check and call you right back." Never did. "I'm working on it." No, she wasn't. "I'm waiting to get a claim number." Where is it? "I'm so sorry. Let me check and I'll call you back in five minutes." Still waiting. I've left message after message, text after text, and now I'm being completely ignored. Since it's a warranty part, clearly they're not interested in helping, even though they assured me they would. I left a message asking for this "supposed" claim number so I could pursue it myself. As usual, no reply. I've called the office, called the owner's cell phone and left message after message, and sent numerous texts. Everything has been ignored. Their customer service isn't just poor; it's nonexistent! After asking around and talking to a few previous customers, I see I'm not the first this has happened to. They lost a major restaurant contract due to shady business and even did it to their own church! On 8/5/24 owner Jason Johnston finally contacted me and said they were "still waiting on the part." He said it wouldn't be in until September. I asked him when was it ordered. He stammered and said, "Six weeks ago." That would have been June 24th. That's TWO MONTHS after they promised they were calling. I contacted the company directly that was supposed to be handling this warranty. The man I spoke to said they had NO open orders for Johnston Cooling & Heating and NO information on me or my air conditioning part. They never even called! These people will lie to you over and over and never do what they say they'll do. I've reported them to the Better Business Bureau.

Not very good at keeping appointments. I set up an appointment 2 weeks out for a quote on the…read moreinstall for a mini split ac unit for our business. The first time slot that was missed by the company, so I then setup another appointment by request of the owner, still no one showed.

I needed to move my equipment location. It was on the side and needed to be at the back of my…read morehouse. He did a great job moving it, very clean, and he charged me very well. I was hesitant to gettim him because of the price he charged me. I thought he wouldn't do a good job, but he surprised me. It was really nice work from the guy.

From the owner: Available now, call or email us to schedule your appointment. 434-688-5240…read morehvacpreciousair@gmail.com

I highly recommend Central Virginia Air. Short story:…read moreaffordable; diagnostic and proposed solution make sense; makes an effort to help homeowner save money; I will hire again without a doubt; Longer story: I had another company inspect the AC system yesterday, and they said there seems to be a refrigerant leak due to corrosion in the evaporator coil, and suggested some very expensive repairs that were still just temporary. It felt like a ripoff, I knew I'd have to call them again in a few months, so I looked for someone else, and got a response from John. His prices are very fair, and I liked how he explained very clearly what the problems were. Everything he said made sense, there was no bs. He added refrigerant, and indeed found a leak at the coil, and found contaminants in the refrigerant. He explained the only viable solution long term is to replace the coil, which I had already suspected. He contacted the manufacturer, and turns out they'd cover the parts. He also noted some deficiencies in how the furnace was installed, which the home inspector missed.

From the owner: Total Comfort Guarantee, The No Lemon Guarantee, No Excuses Guarantee, No Guesswork Guarantee,…read moreLifetime Comfort Guarantee, Ultimate Protection Guarantee

My heating system stopped working in the middle of the incoming storm. I called several places and…read morethey didn't service much area. I was so grateful to call this company and they informed me they serviced my area and once I told them about my issue they gave me a time frame of when the technician will be coming to my home to check out my heater. Jimmy came and was phenomenal! He found the problem..explained it to me and it was fixed within 15 minutes. He also informed me about the maintenance plan. The value of the service was a good price range and they informed me of the price prior to fixing the problem. Great service, great work and would highly recommend them!!

We"ve been long time customers (over 37 years) and have stuck with Davis because they have provided…read morequality service and been highly professional, until recently. Lately though we have been increasingly disappointed. In an apparent search for effeciency, customer service is slipping. Case in point, their new automated service notification system that supposedly provides you information on when to expect a technician to arrive. We have a service contract and a tech was supposed to come out to inspect the system to make sure all was working well. First, sometime today is not helpful. We have busy lives and other companies at least give you a reasonable window. Second, when we were finally provided an arrival time (between 12:30 and 1:30) and confirmed it, we waited for over 2 hours after that and never got an update or saw a technician. Texts to the automated system generated a form response that the tech was delayed...obvious and not helpful...maybe provide a revised ETA? Third, we finally called the office and canceled the appointment (it was about 4) and said we'd call back to reschedule. No apologies for the inconvenience...nothing. I am hesitant to reschedule and risk a replay of a wasted day due to questionable customer service. Last winter we had techs come out under the service contract to do the annual check up of the heating system. When we asked the technicians to show us the proper way to drain the boiler, they didn't know. Go back to a people run and focused approach. That was why we stuck with Davis so long in the first place.