Don't waste your time going here because you will end up having to return or go elsewhere. It happened twice to us after visiting here that we had to additional help from a qualified medical professional. They don't solve your problem the first time so it's a waste of time. We won't be returning. Additionally I understand they only have nurse practitioners so if you want an actual experienced doctor you will want need to go elsewhere. We won't be wasting our time again. Although most everyone was very pleasant. I do not recommend. read more

Normally I have no issues. In fact I drive from Clio to here for one of the providers. Unfortunately on 1/10/25 I got Beth. But to start when I walked in the front desk lady was wearing large head phones. Which is very inappropriate and hard to communicate.(been here before when same front desk girl was there and never seen her wearing these before) We came for an ear infection my son had been complaining about/not sleeping for for 2 days already (red ears)Beth check his ears and said they were "perfect". While my son is crying in pain from the pain I decided to take him somewhere else for a second opinion the next morning. Where the doctor looks as his ears and says he has severe double ear infection inner and outer. Beth wasted a whole day we could've had antibiotics because apparently she doesn't know what an ear infection looks like. I hope next time Beth takes a little more time and studies up on such a simple thing. We come to doctors for help and I feel it's just a check for them. We will not be back. read more

Go anywhere else. This place is awful. The employees are terrible. The lobby is small & unclean. I went for a Covid Test. They charged me an insurance co-pay at registration. Everyone else advertises $0 out of pocket. There were very few people in front of me, so I paid it, and sat to wait. After 90+ minutes of waiting, I asked for a refund & to leave, and they couldn't refund my money. I was finally seen after 2+ hours, at which time, the MA did not properly perform the Covid Test, giving a false negative. I told them, he was just on the sidewall of my nose, and was told he'd been doing this for a long time. The MA was nice, but incompetent. The NP & receptionist were both unpleasant & very bad at their jobs. I went elsewhere, and was given proper medical treatment. Convenient Urgent Care SUCKS! read more

Dr Peters was wonderful, but getting test results was unbelievably unorganized and unprofessional called 2 days in a row left on hold for a very long period and still didn't get the results because of someone's incompetenc!!!! read more

I feel like cleanliness should be a deal breaker at any healthcare facility. Nice people, filthy facility.

Gave this place 2 tries. It's horrible. For urgent care they are not very urgent. The first time I went there for ear pain, she told me I have an infection and gave me amoxicillin, which being pregnant with twins killed my stomach. I went to my doctor and I had water in my ear, no infection at all so the amoxicillin was for nothing! Then got sick again went there because my Dr office had no openings she told me nothing was wrong with me just a sore throat, turns out I had a viral infection. Definitely don't recommend and won't be going back! read more

Came here with my son because he was sick with a cold and it was making his asthma worse because he is so sensitive to allergens. The MA/nurse whatever she was, did NOT know how to do her job. She was rude and couldn't answer any questions that I asked. My son was coughing non-stop because she smelled like cigarette smoke and he couldn't breathe. The place was very unorganized and staff didn't seem qualified to be there. Definitely never going back, nor would I ever recommend this urgent care! read more

it was fast and easy I was sick and could not get into my doctor, I got right in and everyone was very friendly dr. deb was great!.