Loved this parking garage for its prices! We stayed at the Courtyard Marriott and parked here for $35 (check their website for a $5 discount, then see the attendant on the second floor on your departure day to get a barcode sticker applied). Totally worth it since our hotel wanted to charge $70 plus taxes (=$80) for parking. $35 or $80? You pick! :) We parked for 23 hours to stay under the 24 hour rate, so just make sure you leave before that mark. Hotel staff also told us the 10th floor has a great view for pictures! As for the structure itself, it's a bit dark and oddly laid out, but doable. We fit two cars in with no issues. The way up is weirdly curved, and exiting requires heading to the higher floors first since not every floor has a shortcut down. We ended up going all the way up then all the way down to get out, so budget some extra time for that. read more

No so great, not at all. I'm backed up to the 4 level. No mention in the lobby. Were is management ???? read more

Convention Center Parking Facility - What's the problem? Slow crawl out of this garage - Parking Near Me - Philadelphia, Pennsylvania

I expected this space to be amazing, but it was just so so. It seemed a little rundown in event spaces. Parking is not easy and is expensive. The bathrooms were hit or miss on functionality and cleanliness. The staff was pleasant though. read more

The roof top was absolutely gorgeous. You great a great view of Philadelphia from here. Parking per hour is $9 which is pretty average considering you're in the city. The parking lot itself isn't too spacious, be cautious in making your turns up to the rooftop because the road is tight. Although this is the spot for your pictures! read more

Convention Center Parking Facility - Parking Near Me - Philadelphia, Pennsylvania

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As I was driving out you must go thru a rental agency lot, and one of their employees was going backwards on the down ramp and then fled away, closing the office, while the staff in the parking garage let him flee, and then they denied even working for the garage even though they were in the office. What a dangerous place to be, with no help to find. Plus the staff helped the rental agency employee run away from the scene of a car accident, and to refuse to identify themselves makes them culpable too, and the garage management has not been helping to improve this risk to the public. I had to be taken by ambulance and no city ambulance can fit inside this garage to get you, and the elevators are too small for even a typical gurney. BEWARE OF THIS GARAGE for criminals are there and no one to help you when you're in trouble. read more

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Park here and not at your over-priced hotel! How does $26 overnight parking sound compared to probably $40+? That's what we did as we were staying at the Le Meridian on Arch Street which was a few blocks away. EXPERIENCE: We happened to come upon this place as we rented a car through Budget which has an office on the ground floor of the parking structure and houses their cars on level 2. Levels 3 to 9 are public. There is however a catch to this affordability. When accessing the elevators, I noticed many other people going up to the upper levels to access their vehicle. Why was this happening when the lower levels were wide open? I'll tell you why. Due to the structure's design, you literally have to drive to the top level (9) in order to access the exit ramp. Yes, you heard it right. You have to drive to the top and back down in order to exit. The Budget/Avis car rental level (2) however, has an exclusive quick exit to level 1 and out. TIPS: Stalls were of average size. Maneuvering throughout can be challenging for large vehicles. Payment kiosks are located near the elevators. Insert your ticket, pay with cash or card, and receive another ticket for exiting. No human interaction. OVERALL: What could've been a 5-star is a strong 3 due to the brainless design. read more

Nice place to park. Just a FYI, the entry ticket dispenser on the right shocks you. Like literal electric painful shock. Please fix this!!

Parked here overnight as we were staying at a hotel around the corner. The weird thing is that there is NO price listed anywhere. We parked and had no idea how much it would be. Overnight is $36. Parking was easy, paying was easy and it is in a great location. read more

Super convenient for Trader Joe's parking. The signs for free parking were very obvious. Take your ticket into TJs to be validated when you check out. read more

Convention Center Parking Facility - Trader Joe's free parking times. - Parking Near Me - Philadelphia, Pennsylvania

Too expensive... it's worthless.. thumbs down . The only good thing is that it's close to everything

This is the first time I ever reviewed a parking garage. I have low expectations. I generally try my best to avoid paying for parking. I was in town with a friend visiting our Wilmington, DE friend. He drove us into Philly for the day. Initially, we pulled into this sketchy lot in Chinatown, and it was something ridiculous like $36 for all day in a crappy little lot with the hot Sun beating down on the car. My Delaware friend said that it seemed ok, and I told them paying $36 just to park your car is unacceptable. I told him about the Spot Hero app, which parking garages are cheaper through the app. I had to re-download the app since it wasn't on my new phone. Through the app, the Convention Center Parking Facility was only $10 for all day. If we had pulled up as a random customer, it would've been $26, which while not a horrible ripoff, still quite high (although probably about average for downtown Philly). We went in, parked, and I started the app entering his license plate #. I went to office to ask (since I had only used the app once before normally a year earlier in June 2017 in DC), but it was noisy since they were power washing the entry way area, right near where we were. He said that they would do the Spot Hero app after. I was reluctant, but I wrote down the license plate # and pocketed my phone. When we got back, nothing was showing up. I had to figure out which email and the password to sign in. Also, did the FB & google sign in, and I couldn't find any sort of confirmation, as well as checking my emails. I was angry & frustrated. I had offered to pay $10, not $26. The two friends said that they would pay $8 each to cover the difference, which was nice of them, but it wasn't right on principle because I had every intention to save money, which I told my friends. We went back up to the office, and I told another guy working there; I think he was the manager. He asked if we made the reservation, and I said that the guy told us to wait until the end. The manager explained how it worked, and said that he remembered us asking about it, and that I was having a hard time hearing with the power-washing going on. The manager added that the worker did a poor job explaining, and I will just charge you $10. I handed him $10 cash, and very appreciatively, said thank you for your help. My two friends were also very appreciative that I fought for them because it was going to be their $8 each. I was paying $10 either way. Also, the manager was working hard as it was 9 hours later; so he was there for a minimum of 9 hours that day. Great job to the manager for working a long day! If I'm ever in Philly, I would definitely use this parking garage. Besides all the great things we saw/did in Philly, the city of brotherly love left a positive impression at the end. read more

Im only giving one star because I can't give zero. They advertise free parking for Trader Joe's shoppers but the hide the stipulations on small printer paper inside the elevators which you might take if you don't take the stairs.... This paper is hardly even visible to the eye at first glance. Also how does one know they need to look for it after already parking and being ready to go about their business. If you and Trader Joes advertise free parking with stipulations then those stipulations should be LISTED OUTSIDE OF THE LOT IN A LARGE PRINT THAT IS VISIBLE FOR ALL. How does someone know that they have to search for this small paper to figure out what times it's actually free. AGAIN..:: This information should be large and visible BEFORE you enter the lot. After realizing I was now about to be charged and spent my last on the groceries inside to feed myself for the week, I went to talk to one of the garage attendees to figure out a solution to the problem and he didn't want to be bothered. He also did not want to hear a complaint/suggestion for better visibility for pricing, that way nobody is trapped into a parking fee. He just kept chuckling and saying that it was "on me" as in its my fault and it was out of his hands. Then when I asked him "can you at least let management know those signs aren't visible" he said "I am the management here" So instead of just taking my complaint and providing great customer service he decided to be extremely unprofessional with an air of he didn't want to deal with any problems. If I knew I had to pay for the lot I would have never used it. It's that simple. Yes people make mistakes and have to still be accountable for them but the attitude and lack of care for another persons situation was very visible here at this garage. After laughing in my face and then ignoring me another customer was kind enough to pay for me to exit the lot otherwise I was stuck in the lot with no means to leave and although he was the manager at the facility he did not want to be bothered to help find a solution or let me out of the garage even though I was only parked for 15 minutes and had no means to leave. read more

I'm not a hard guy, so I'll start with the good. For its location above Trader Joe's, the parking garage has excellent prices. I use the facility twice a week from 8:00 AM - 5:00 PM and it only costs $15.00. However, for the last few weeks only one elevator has been functional. When everybody leaves work between 4 and 7 they arrive at the parking lot at the same time. There are often 25 or 30 people squeezed into the lobby waiting to get onto the one elevator. You can find yourself waiting for upward to 30 minutes to get on. It's dreadful. You could take the stairs, but because of the building's odd construction almost everyone parks on the top three floors (8, 9, and 10). That climb is not feasible for the elderly, infirm, unfit, lazy, or just the average customer who wants their money's worth. Of the odd construction. Even if you park on the first floor - to leave the parking lot you must drive up to the tenth floor and then descend the ten floors to the exit. In addition, the parking lot is almost always strewn with litter. Undoubtedly the result of unscrupulous people who park and dump their garbage. That said, they should have an employee go around every year or so to sweep up. read more

I am not a fan of driving in Philly. Mostly because I'm not a fan of driving in general. But when you add hoards of people wandering in front of the car? Yeah no. Pass. As such, I don't have much experience with the city's parking garages -- this was the first I had visited in eons. Fortunately, I wasn't behind the wheel, so my road anxiety was benched for the day. This garage is, as you can expect, across from the Convention Center. We chose to use the facility rather than walk the four blocks thanks to the recent snow storm. I found a discount online via Parking Panda for $16 after 1 p.m. until 11:30 p.m. Not terrible for CC! The garage is narrow and tall. I believe 10+ floors. We parked on the ninth so we had to loop around on the roof to get out. Prime insta photo of the city skyline, FYI! Otherwise, I don't recommend parking that high up. They were having elevator issues, and apparently that happens often. Yikes. Since I had the Parking Panda voucher, I couldn't pay in the lobby and had to visit the office on P1 near the exit. Kind of a pain when there are cars behind you since you have to hop out and run over to the attendant. But it's fine. I'll deal with the inconvenience to save some cash. All in all -- this facility won't ever be my first choice...especially since PATCO is at 8/Market, but I'm glad it exists nonetheless. read more

My first time visiting this location specifically to shop at Trader Joe's got my parking validation before leaving and they failed to inform me that parking is only validated from pm and on there was no visible signage to inform me and I'm a Philly resident I look out for these things , needless to say the parking attendant wasn't helpful and stood by the car window to make up pay . There needs to be better communication for customers. read more

They have a decent early bird special now, $10 9am to 6pm. Started working at pafa and thought this was the best option... There was a garage next to pafa but it was leave your key type which I don't like. This garage is fairly new and a lot of police park in there so it's fairly safe. However, management posted a sign saying they aren't responsible for the theft or damage to your car.... That sucks. I did notice the parking spots are tight, however I tend to park at wider spaces so that's not an issue for new. The elevator is spacious and quick, with glass to have a view if the convention center. Minus one star because getting in and out requires more driving skills than normal... It's REALLY tight going through the gates. Careful long bed trucks. PS, my first time parking there, I was 6 minutes late for early bird.... It was $25 all day. Rip off. read more

Convention Center Parking Facility - Hide your kids hide your wife, they stealing errthang out here. - Parking Near Me - Philadelphia, Pennsylvania

Go online & get the 10$ off ticket!! For a parking garage, this one is awesome and I beat paying 50$ a day for my hotel parking ! read more

I booked parking for the flower show on spot hero. I had a designated parking space on the lot that I paid for. The lot was on juniper street. When we arrived on juniper street, we found that another car was in our spot. The attendants were no help at all. They said it wasn't their lot and they had nothing to do with it! The lot next door, also on juniper street, was full, and some people were there who also paid for a spot and were told the lot was full and again, they had nothing to do with it. I will NEVER book with spot hero again! read more

You don't know what you'll be charged until you leave. I was charged full price when I was parked under 2 hours. Their credit card machines were down so the attendant had to run everyone's card manually at the exit. Waiting in line to leave added extra time so by the time it was my time to exit, I was over my 2 hours. Talking with the manager the next day was pointless also, they basically told me I was screwed. read more

It's always a pain to find affordable parking when in center city. Save some money parking here and looking at prepaid options from the various apps. Centrally located near city hall and the convention center. Location is convenient and above a Trader Joe's. As an FYI, parking site is a bit tight for those who have larger vehicles but manageable for the majority of cars. read more

I parked here on June 9, 2019 and they were doing construction in the garage with caution cones scattered about. I damaged my car making a turn to go up the floors. Supposedly I was the fourth person to scrape the wall while trying to park that day according to the construction folks who were working at the time. I was being careful and do not think adequate notification to customers about the construction nor the placement of the construction cones were sufficient. read more

I received a message from Martina, a friendly employee at the Convention Center Parking Facility a while back. She was nice enough to offer me a day of free parking because of the mistake surrounding my first visit there. I wound up returning over the weekend and everything went well. The chipped yellow paint is thankfully all gone, the garage is in tip-top shape, and it's an easy walk to the Convention Center right across the street. read more

I would like to start it off by saying, the customer service is great . They're very considerate kind respectful and professional . But the two stars that I am giving goes to the cleaning cleanliness of this parking lot . By being the Convention Center parking lot I was think it will be much more well-kept and clean but it is not . It is surprisingly disgusting . The lobby area is not clean the buttons to the elevator before you get on or push through or not in place the area is filthy the elevators are disgusting they're made of I guess plexiglass or mirror so you can see straight through and it is dirty it has not been cleaned or washed down in a long time going into the parking lot area trash is overflowing on the ground it is just disgusting and I'm just surprised that the convention center makes a lot of money and how they have their parking lot looking I'm just shocked they can do much much better . And there's only one working elevator so the traffic is Despicable when everyone is trying to get out of court or pick up their cars or go to the convention center it's just horrible read more

Be warned...I was a few minutes over 1 hr and got charged $20. There's far better options if you're stopping at Reading Market and need parking. Try the following who validate 2hr parking for $4 if you spend $10 at the market. 12TH & Filbert Garage (PARKWAY) 11TH & Arch Garage (HILTON) read more

This was a great place to park for a convention I attended yesterday. Downloaded the Parking Whiz app and received a $5 discount, scanned my bar code to enter and leave, could not have been easier and affordable. My daughter goes to school in Philly and we often want to eat in Center City however hesitate because parking is always a challenge, will use this service and garage again! read more

Parked at this garage for 2 hours to purchase at Reading Terminal. Spent money locally and used cash. No one gave receipts for cash transactions due to covid. Parking attendant Diane Haynes refuses to stamp our parking ticket and made us pa $30 for 2 hour parking??? I showed her all the bags of stuff we purchased yet she refused. In a time like this people need to understand it's tough for everyone, yet when customers purchase locally Diane this allows for you to have that job. Unreal and some of the worst customer service and ignorance I've seen. Unprecedented times people need to be a little more understanding! read more

12:00AM Sunday (1/18): While trying to leave, machine ate my ticket, credit card, and read "MACHINE JAMMED". Had to buzz several times to WAKE UP the parking attendant. Attendant yelled at me, hung up, and went back to sleep several times. I kept pressing the "CALL FOR HELP" button to wake up the attendant for help. He kept yelling "YOU HAVE TO INSERT A TICKET AND PAY WITH YOUR CARD!" before hanging up and going back to sleep. He refused to listen to the very simple situation of "I put my ticket it, put my card in, MACHINE JAMMED appeared on the screen, my ticket and card are now gone, so what do I do now?" All he wanted to do was sleep. 8-12 cars backed up behind me for over 40 minutes as the attendant refused to help and continued to sleep. Was forced to call 911 for assistance. Absolutely disgusting experience. Will be following up with the garage to ensure this employee is fired. read more

After several horrifying parking garage experiences in Philadelphia, this place is heaven on earth. It's a few blocks farther from my work but I always make the trip because it's worth the easy parking, functional machines, great early bird rates- $10 for the whole day!!!, and a clean facility. I LOVE YOU CONVENTION CENTER PARKING FACILITY!!!! read more

This place is horrible. The space is limited and could damage your car easily. The south entrance would not work when you would like to enter the building through it. They would charge you $9 if you did not exit the building in 15 minutes. To save your time and money and your car, it would be wise to park somewhere else. read more

Horrible experience! Will be reporting as fraud - didn't honor prepaid reservation because barcode wasn't scanning via their machine and I was forced to take a ticket so I can enter. Upon taking the ticket and proof of pre-paid reservation to the office was told to pay a full day rate and contact the company for refund. Absolutely unprofessional, several people are telling different things. Facility manager - David Diaz, was claiming person at the lobby who provided me with information was just homeless person, who turned out to be a security guard after further investigation, but still couldn't be trusted because he is not part of the parking staff. Not sure what scam they are running, but I will be reporting this incident to a Better Business Bureau, as well as contacting several media outlets. Complete rip off! Park somewhere else with honest and professional employees who are willing to assist you and not take your money out of your pocket! read more

Easy to reserve 24-hour parking, downloaded app easily, their communications helpful and polite. Location perfect, very well-kept parking area. However, scanning bar code on app didn't work when I entered so I took a ticket. Attendant at the office said that it should be fine when I checked out, but I messaged company to make sure. They said to just show the number when I left and I'd receive discount. It was all true....a good deal! read more

They charge $10 per minute, let me repeat that THEY CHARGE $10 PER MINUTE. I park in this lot using an app call ParkWiz, the normal early bird special is $15, with this app I was charged $10 and I happened to find a coupon code online for an additional $5 savings. So great, I get to park in downtown for $5. With the app you are required to put in the time you are going to enter and the time you are going the leave. On the app they caution that if you enter prior to the time you put in you maybe charged extra. The time I entered on they app was 6:30am, I got to the parking lot and they time in my car read 6:31am, I tried to scan the QR code, received a message that it was an invalid code, tried to scan it again and received they same message. I decided to take a ticket, which is the normal procedure. As I was driving up several floors I noticed that a lot of lights were out, luckily it was near summer and the sun was up however it was still dark inside the lot. I stopped by the office to ask why the QR code didn't work. It was explain to me that I probably came into early, now my clock in my car read 6:31am and the time stamp on the ticket read 6:29am, now either the clock in my was wrong OR the parking lot's clock was wrong, I tend to believe it was the latter. So I go to work, at the end of the day I stop by the parking lot's office and explain the situation. They informed me there is nothing they can do and charged me $15 for the time I was there. I was charged $15 For the day when I should have paid only $5 (which was ready pre-paid through the app) because I supposedly enter at 6:29am, which equals $10 per minute. Now even if the clock in my car was fast and I was at fault because I entered a minute early...60 Seconds (probably less than that depending on how their system operates) it's ridiculous that they would not charge me the lower price. Additionally, this happened on 6/9/20, during the Clovid-19 outbreak, and they had only one elevator working, as such it was packed with people they were in no why 6 feet apart. Very, very poor customer service, Very dark parking lot and broken elevator during a pandemic. If I could rate it 0 stars I would. It would be my suggestion that if you if need a place to park downtown go to the parking lot at 1540 Vine St., the entrance is on Spring St between 15th and 16th Street. Is much cleaner and their normal rates are the same as the convention center parking lot. read more

Workers were rude and unprofessional, the directions on the park wiz app were wrong. Lost my ticket and they made me pay the $34 lost ticket fee even though I had proof I paid for 12 hours, manager refused to talk me, the took a photo copy of my license and registration which makes me very uncomfortable. I rather park a few blocks away for cheaper parking and less congested read more

Deceptive and unethical parking. Sign says "$9 ALL DAY" with small text that makes no sense. On way out, they charge $26. Disgusting way to treat people. Also, they misleadingly claim to be connected to the Pennsylvania Parking Facility. They are not related. read more

Do not use this place. They do not care about their customers. I have used this facility twice related to the Pink Invitational gymnastics meet The first time was last year. While attending the event, my car was hit by another car. This isn't the facilities fault, but when I went to the office the response I received was 'there is nothing I can do'. No offer to call the police to investigate, obviously no video footage that could possibly identify who hit my car, not even an "I'm sorry your vehicle was damaged while in our care, but our policy is..." I got 'there is nothing I can do'. I attended the Pink Invitational again this year, and made sure to park somewhere that virtually assured my car wouldn't be hit. I used Parking Panda. The owners of the facility entered the wrong rates in Parking Panda, so no matter what time I chose, in this case in by 7 AM out by 1PM which if I did not reserve the spot is a $13 early bird special, but Parking Panda charged my $33 due to the incompetence of the facility. I was unaware of the discount when booking so didn't think anything of it. When I saw the early bird rate sign in front I went to the office to get a refund since I was obviously overcharged. The reply? "There is nothing I can do', same guy as last year as a matter of fact. Nothing, zero help, zero customer service, they just don't care. Speaking to others who parked here for the event who printed a 25% off coupon, the facility was not honoring the discount due to a computer issue. They contracted with UniteForHer to get a discount for the event, but then do not honor their agreement, again, complete lack of customer service. Parking Panda for their part has since refunded me the overcharge, and added an additional $10 credit for a future parking reservation. I guarantee it will not be at 1324 Arch St in Philadelphia. I'm not giving you a third chance, and if anyone asks I am going to let them know how bad your service is. read more

The Philadelphia convention center parking facility probably one of my worst experiences in my life not only was I treated poorly but I was also being treated with great sarcasm and it from the Manager. He's a heavy set guy more of the Asian descent and I had an embarrassing incident where my phone and wallet was stolen I try to pay with the cash I had which wasn't much and I was giving the manager every resource to figure out ways to help me I know there is a policy to never leave without the full amount but in the event of an emergency I would expect one to understand not saying that I could have just left without paying that's not the issue here. It was the disrespect from the manager and how he made me feel I was so upset leaving that facility that if possible I would tell others to never go there to park and on top of that my money was stolen while I was there so to the convention center parking facility you guys are the worst when it comes to parking if I could write a review with no stars I would read more