Their billing department will not return my calls. I've explained an error in their billing several…read moretimes, then get transferred to a recording, leave a message and never receive a return call. The doctors themselves are kind and caring but the billing department needs improvement. This has nothing to do with the ridiculous number of new medical codes. My problem has been going on since March of this year.

Dr. Debra GOODRICH is my primary care dr. in this practice. I've been a patient of hers for…read moreprobably 10 years maybe more. She is a caring kind individual with an excellent bedside manner and in addition Is a great doctor who will go above and beyond for her patients.

Dr Debora Goodrich has been my doctor for about 20 years. She is an amazing doctor. She is very…read morethorough and listens to her patients with compassion and kindness. She is very detailed with your health plan and takes her time to explain things to her patients. I highly recommend her. The office staff is friendly and helpful.

Bad experience. His office told me repeatedly that they accept our insurance so my husband went for…read morean appointment. I went in a month later and told me that they actually don't take our insurance and that we would be getting a bill for my husband's visit. Very unprofessional and unethical.

From the owner: Piedmont Physicians at Wellbrook in Conyers believes prevention is the best medicine. That's why we…read morespecialize in primary care to help you achieve - and maintain - better health.

Worst excuse for a medical practice I have ever seen. Been waiting for a month for them to schedule…read moreprocedures they recommened. A cardiac clearance was required. They did nothing. I had to eventually call my cardiologist and get it done myself. They got the clearance letter on July 10th. Today is the 18th and still nothing. Their patient portal is a joke! If you care about your health avoid this place at all costs. PATHETIC!

I was honestly shocked when I saw how few stars this place had after my experience here because it…read morewas quite the opposite. In fact when the unfortunate day comes that I have to get a colonoscopy or similar procedure done I would come here because my visit was good (as good as a visit to any doctor could be i guess). It was a little hard to find the office because it's in an area with a ton of different offices and various little streets/entrances to turn into and this one was more towards the back without obvious signage that could be read from the road aside from the writing on the far side of the building. Anywho when I entered the lady at the front desk was very friendly (even when i asked a stupid question about the paperwork because i'm honestly not used to filling out all the insurance stuff without having my mom on standby). The wait was a little long i'll admit (about 45 mins) because the doctor I was seeing was in traffic, but life happens can't be mad about it. They took me back and checked my blood pressure while I waited and the nurse was also very friendly and knowledgeable about my situation. This was the first time I had been to a doctors appointment where the nurse and doctor both seemed aware of my recent visits/followups and lab results without me having to tell them everything so that was nice. My doctor was Dr. Davis and i would definitely recommend him to anyone because he was very personable, conversational, and of course knowledgeable. So many times doctors seem to be in a hurry to see as many patients as possible and it doesn't even feel like they are actually listening to you. I took a few classes in undergrad on the importance of personable bedside manner in the medical field and I think Dr. Davis was a perfect example of this. He explained everything well- things my primary care physician failed to address... and he was genuinely listening to me. So yes overall i'd say I had a great experience and not that i'm trying to be back here but if i have to i won't be mad.

The WORST experience I have ever endured with a Doctor's practice…read more First, the Physician's Assistant who saw me was wearing a dirty lab coat AND was clearly suffering from a respiratory or throat infection. Second, a routine blood test for thyroid, potassium, and cholesterol took 30 minutes of trying to find a vein and finally sticking me in each hand. Third, I was told that the test results would be available the following Monday and to call or come in for results. I drove to the office on Monday at 4:15pm and was told that results had not come back. Fourth, FOURTEEN calls and three days later the front office finally told me that the testing lab said that not enough blood had been collected to complete ANY of the three tests, and asking me to come back in! There is not a chance that these people will ever see me again.

We came here the other morning to take my bf who was not feeling well we arrived around 6am . It…read morewas two staff members at the front desk and one person sitting in the lobby waiting to be seen . They seem to be pretty slow for no one to actually be there like that but we still continued to wait . My bf was finally seen and now the process started to move a tad bit faster . We went into a side room and saw the dr pretty fast the nurse that was helping was very sweet and nice . We were finally in and out . They provided discharge papers and prescriptions and we were on are way . The room was pretty small and not really clean to be exact , plus the stuff is not locked away in the room i find that kinda dangerous.

This was my first and last experience with this hospital's Emergency Department…read more I arrived around 8:30 p.m. on a Sunday evening, and the ER was not particularly crowded. During the initial triage, the nurse practitioner, Deveane Atkinson, made what I felt were dismissive and judgmental comments about my daughter's condition, including saying, "Job security." That immediately set an unprofessional tone. Two hours later, my daughter was still in severe pain and had only received about half a bag of IV fluids, despite presenting with dehydration and persistent vomiting. She was then given oral medication, which she immediately vomited back up. I informed the nurse that she was unable to keep the medication down. Approximately 45 minutes later, the nurse practitioner returned and told us that my daughter's lab results were normal and that there was nothing more they could do. At that point, my daughter was still writhing in pain, actively vomiting, her IV fluids were barely infusing, and the oral medication had been ineffective because she couldn't keep it down. We had already been in the ER for nearly four hours with no meaningful improvement. I informed the nurse practitioner that a different medication had successfully treated these symptoms during a previous episode. I was simply told, "No, she's not getting that." When I expressed concern that discharging her in this condition would likely result in us returning to the emergency room because the issue had not been resolved, the response I received was, "That's fine." The nurse later returned with discharge paperwork, administered two medications through the IV, and discharged my daughter while she was still in significant pain and actively vomiting. This is not the level of care, compassion, or professionalism I expect from an emergency department. Unfortunately, my concerns proved to be valid. As I predicted, we returned to the emergency room the following day--this time at the main Piedmont Atlanta facility. There, my daughter received compassionate, appropriate treatment and is finally on the road to recovery. Based on this experience, I cannot recommend Piedmont Rockdale's Emergency Department. I sincerely hope this review leads to improvements in both patient care and communication so that other families do not have a similar experience.

Unfortunately the doctor at this office didn't do a single thing during my appointment except…read more express his fascination with my line of work. He spent 20 mins talking about my job and expressing his interest in my career. He didn't even view my CT Scan or charts until I asked him to. He did nothing. After the visit, I immediately contacted another neurologist who luckily was in the same plaza as his, they have since scheduled me for MRI, prescribed meds and the doctor even suggested vitamins they may help with my symptoms. I would NEVER recommend this office to anyone that is serious about their neurological health.

Ive been to 2 other neurologist (VA and Emory), Dr. Tesfaye was the only one willing to at least…read moreorder an MRI and supportive supplements for my nerve issues. We are still working, but I have no issues thus far.