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    Cook Insurance Group

    1.0 (1 review)
    Open • 9:00 am - 5:00 pm

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    Services - Cook Insurance Group

    Homeowner or property

    Car and truck insurance

    Motorcycle insurance

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    1 year ago

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    Tim C.

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    Farm Bureau Insurance

    Farm Bureau Insurance

    (5 reviews)

    They rushed into a denial of my home owners policy claim with very little consultation and…read morecooperation. With trust shattered, I moved my policy to a different company. WOW - more benefits for less money. I would highly recommend avoiding this office in Boone at all cost. If you have a policy with them, MOVE to another company immediately. They want you to think Farm Bureau is 'different' than other insurance companies. They are not.

    ive had Farm Bureau insurance for almost all of my adult life. In most places they were a great…read morecompany. when my wife and I came to Boone we signed up with them. At first it seemed fine. Then we started running into issues with our agent. Promises made and not met. Rarely following through. I threatened to quit and was promised he would do better. He didn't. In fact he tried to upsell me afterward. To add insult to injury we received a letter each month for a year saying we havebt paid and our policy would be canceled. we told our agent as we always paid on time and were assured it was a system thing and nothing could be done, ignore it. We did. we have since moved and changed insurance and are still receiving those. When we got new insurance we were initially denied home insurance due to opening too many claims in one period. We were surprised. It turns out our agent opened three claims, one I don't remember at all, two more when I just called asking for advice due to POSSIBLE damage. Without diacussion he opened those claims. Unacceptable and frankly inept. Find another company because these guys are a mess.

    Cook Insurance Group - homeinsurance - Updated September 2026

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