Just purchased our first newer used car in more than 8 years due to the skepticism of used car…read morereports, just kept our old little mini van running in the continuous money pit. Driving through Billings we saw a vehicle that we were interested in and stopped in to investigate it along with the business it was at. The people here are the most friendly and honest folks we had dealt with while searching for a newer vehicle. They immediately met us at their door and introduced themselves and made us feel at home on a very cold and windy morning. As far as a used car dealer lot goes we never felt that 'the sale is the only important thing' motto from them. As far as any pressure to buy it was non-existent, it was our deal to make or walk away from. During the discussions about the vehicle it was determined that it was a higher mileage vehicle and the salesman was more than happy to offer a 6 month full warranty on the entire vehicle at their cost. We are very happy with our decision to purchase our newer 2004 GMC Yukon XL. Thank you Payday Motors.

I would recommend taking your hard earned money to another dealership...but if you do buy there…read moredon't buy their GAP INSURANCE...get it through your insurance company....

Bought a car then a day later lights came on. Spent also 10k on repairs and am in debt now because…read moreof a car I bought here.

I bought my car here back in 2020, and have used them for servicing said car since then. They are…read morevery helpful, always timely (I always schedule service, never walk in, not even sure if they do walk ins), and they've never talked to me like I was a "dumb woman". That last point is huge for me, and a big part of why I keep coming. Any woman who has tried to go to any car servicing has surely experienced that before, and not once has anyone at Pinegar talked to me like that. They've also never tried to upsell me on services, always explained to me why they do things, and they're always nice. Also, being able to drive my car straight into the garage, hand off my keys, and walk 10 feet into the waiting room, super appreciated by me, I have a disability and not having to walk and stand in line, it's very helpful. I drive out from Springfield every time because I know they're gonna treat me and my car well.

If you are a woman, I strongly recommend taking your vehicle elsewhere\…read more My experience with this service department was extremely disappointing and concerning\. I was billed for work involving my vehicle, including charges to my warranty, and **work was performed that I did not authorize**\. It took **five separate visits** before the underlying issue was addressed\. On my **fourth visit**, I was specifically assured that my vehicle was **safe to drive**\. I trusted that professional assessment and continued driving the vehicle, including having my children with me\. On my **fifth visit, less than 24 hours later**, I was told that the vehicle was **not safe to drive**\. Thank God nothing happened while my children were in that vehicle\. That change in assessment is extremely concerning\. If the vehicle was not safe to drive, why was I assured less than 24 hours earlier that it was safe? I was also told by the dealership's new car sales manager that, **"Sometimes we have to throw parts at it until we figure out what's wrong with it\."** That statement, particularly in light of the number of visits and the work performed on my vehicle, did not give me confidence that the problem was being properly diagnosed or repaired\. When I questioned why it had taken five visits to resolve the issue, I was met with raised voices rather than a professional explanation\. I also questioned the additional work and requested that the dealership take responsibility for having the resulting issues properly inspected and repaired\. That request was refused\. I am now having to seek an **independent inspection and investigation to determine the full extent of the damage and what repairs may be necessary**\. Customers should be able to trust that work performed on their vehicles has been clearly explained, properly authorized, and completed correctly\. They should also be able to question charges, repairs, and safety concerns without being spoken to disrespectfully\. I strongly recommend that anyone using this service department **document every interaction, verify exactly what work has been authorized, and carefully review all charges and warranty claims**\. This was not simply a disagreement over a repair\. It was a serious breakdown in communication, authorization, diagnosis, customer service, and accountability\. Most importantly, I was given conflicting information about whether my vehicle was safe to drive, and that is something I cannot take lightly when my children are involved\.

Don Berry is GREAT to work with we will definitely be buying cars from them in the future if we…read moreneed to. Everyone at Pinegar is wonderful & willing to help.

Pinegar Chevrolet Republic is awesome! They went above and beyond to help me out when they…read morediscovered a huge problem with my wheels. Ryan Porter got the problem covered under warranty, cut me a huge break on labor costs, and provided a car while mine was repaired. The cost was far less than what I was bracing myself to pay. Highly recommend them for all your car needs!

My granddaughter bought a car from them a few months ago. She still does not have the title. Do not…read morebuy from them.

I purchased my 05 F150 from these guys! Great group of guys that work out of here. They were very…read morequick with the paper work seeing I had to get back to work. They got the vehicle inspected and everything taken care of for pick up after work. It is a used vehicle. I had to replace my pinion seal and do a coolant flush. If you are not willing to look and do what you have to do with a preowned vehicle buy brand new. These guys have a shop attached to the dealership part. Which I'm sure if needed they could have done the work seeing I would pay for it. I highly recommend doing business with these guys! Wish I could give more than 5 stars! Keep it going guys!

Expensive! Used the card and time went super fast. Spent $10 and didn't finish my car wash. They…read moreneed a larger clock that's easy to see to keep an eye on the time. Otherwise they have a great big off spray.

I switched to Hurricane Bay in Republic, was at another place in republic for several years…read more Service is a lot better equipment is much better, leaves vehicle much cleaner truly touch less, best move i have made no more scratches to my vehicle.

This was the most seamless way we've ever bought a car. Usually we have to wipe out a whole day to…read moredeal with the big dealerships, who never give us what we ask for. Joanna (owner) was a breath of fresh air. She told us to test drive whatever we wanted to, and didn't hover over us as we browsed through her inventory. When we had questions she was knowledgable about each vehicle. When it came to purchasing our 2019 Ford Edge, she recommended Metro Credit Union. They, too, were wonderful to work with. Our payment is far lower than we expected. Even our down payment was lower than we planned for. Thank you Downtown Motors! We love our SUV!

We have purchased several vehicles from them, they always have been more than fair and…read moreaccommodating!

Had a great experience with Faith getting my new truck Mark…read morein Finance was amazing Alex, the general manager was very nice Flew in did my deal and flew back all in the same day Recommend!

Excellent customer service! Devin, Cole, & Dennis took such great care of me! Made purchasing my…read morevehicle such a smooth & proficient process. Highly recommend!