I bought a vehicle here last February. They were very helpful and kind when it came to meeting my…read moreneeds. I will definitely be a returning customer.

I would recommend taking your hard earned money to another dealership...but if you do buy there…read moredon't buy their GAP INSURANCE...get it through your insurance company....

DO NOT GIVE THIS PLACE YOUR BUSINESS!!! UNSAFE VEHICLES!!! WARRANTY IS BS!!! THEY WILL DENY…read moreWARRANTY CLAIMS FOR THINGS THAT ARE SUPPOSED TO BE COVERED!!! My wife and I purchased a 2006 Mercury Mountaineer from the Springfield Missouri lot. We have previously purchased a 2004 Oldsmobile Alero from the same lot and had a great experience with the service and kindness of the previous people who worked there. This time around not so much. They didn't even bother to clean or detail the vehicle. We were in need of a good vehicle and came back to the place we were treated great before but we were treated like dirt this time around and very rushed. The manager had to take the vehicle to get gas so we could test drive it and informed me that it was making a noise due to the tires being worn out and they were going to put new ones on. When I was checking the front end to see if it was due damage to the front end, since the front bumper had some damage, I saw that the front sway bar bracket on the passenger side was bent with no rubber bushing in it and the top bolt was broken off in the frame. The driver side bracket was loose with both bolts backed out about halfway from what I could see with about a quarter of an inch space between the bracket and the frame at both bolts. It looked like someone had started to put it together and forgot to finish it. I informed the manager at the time, before we even signed the paperwork about the issue and she said that they would take care of it too. I also informed her that the wrench light came on during the test drive, which I found out later is an issue in the drivetrain, and she said they will take care of it as well. Come to find out the tone ring on the cv axle that the speed sensor reads is cracked and broken and loose on the hub of the cv shaft. When I took it to get the new tires the person who they called to get the purchase order from threw a fit about the new tires but they were already done so they went ahead with it. While they were on the phone with the car lot they informed the car lot that the front sway bar issue was dangerous and needed to be taken care of. The tire shop could not get it in so they sent me to a place right around the corner from CarHop and they said they would not do it that it needed to be done at a frame shop since the bolt was broken off in the frame. At this point my wife who works in the Emergency Room of the hospital contracted Covid and we had to deal with her getting the covid pneumonia and recovering from it. Then as she was getting well enough to go back to work I got covid and the covid pneumonia and almost died from it and had to spend a week in the Covid ICU. I took about a month and a half to recover where I was able to get out again and do things. Since I live 40 miles or so away I could not go back and forth to try to find a shop in Springfield and I took it to several in my local area and they were either denied or they would not do it because it was either too hard to do or they would not do business with CarHop. The only one in the area who was willing to help us and deal with it was B.A.T. Boys in Branson. After several months and attempts to get it repaired and covered by CarHop as was the agreement now we have been denied over and over again for repairing an unsafe vehicle we were sold and lied to about by the manager and salesperson. I am retired and disabled, but I am also a trained mechanic both in automotive and diesel applications, and I plan to do the work myself at this point. I plan on contacting the Better Business Bureau and the CarHop Facebook page and any other sites I can to post the pictures of the unsafe vehicle that we were sold and let everyone know that they would be better off going to ANY other car lot and do business with them. You will not get any more business from me or my family after this piece of crap is paid off.

The customer service here is amazing , they really try to work with you no matter your situationread more

Steve and his staff provided an exceptional experience. I never felt hassled, pressured or…read moretalked-down to. Steven was very transparent about his pricing, had all maintenance records ready for me to view, and happily and professionally answered all my questions. Alliance Motors also has the best variety and best warranties of any other used dealer in town, even the major dealerships. Compact economy cars, sports cars, pickup trucks, imports, domestics - all here, all clean titles, beautifully detailed and presented with clear & visible pricing. I highly recommend starting your shopping journey here.

I was so impressed with Steve & Francis at Alliance Motors. They were able to work with me and…read morefind a car to my exact specifications and inside my price range I was able to purchase. They were honest and upfront. No hidden fees. They kept me informed at every step in the car buying process. I would recommend myalliancemotors.com to everyone! Anna

I would never recommend this place,they are crooks. Claiming to be a small business who prides…read morethemselves on helping people not screwing them over. Well we bought a vehicle from them in December and it has been nothing but issues,when we bought it it had a check engine light on along with the TPMs light on, the guy who sold us the car lied about what the code was he told us it was oxygen sensors but after having them replaced we found out it wasn't the problem the true cause was the timing chain, along with the brakes being down to 2-3 and the rotors being the original ones to the point it can't pass a safety inspection, the water pump was also dying causing extreme leaks. We have already put an additional $1,500 now looking at a motor replacement. They claim to help people and not put them in a hole but they are just as big of crooks as any other dealership maybe bigger. The Missiouri attorney general and bbb have been notified. I do plan on reporting further. Also I have reached out to the owner several times,but have yet to get any kind of response they know what they did

Arthur was a pleasure to deal with. All around upstanding gentleman. Very polite & knowledgeable…read moreabout his business. Our transaction was very simple. We highly recommend him & will do business with again in the future.

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

Vehicle was on their website for sale with photos and description and price. I contacted Matt and…read morenegotiated a price for the vehicle. I went to the trouble of hiring a freight truck to transport the vehicle and after investing all kinds of time into the purchasing of the vehicle, the guy ghosted me. He would not answer calls or return calls, even after telling me to make the 5 hour drive over there and that he lived near there and would come over. Glad I didn't drive all that way like he told me to!

This business is more than an Auto Auction, they also sell used cars and trucks. I HIGHLY…read morerecommend checking them out next time you are looking to buy, sell or trade your vehicle. Billy and John have bent over backwards making sure that we are completly satisfied with our trade. Even after the deal is done they are still there taking care of any problems or needs. We have bought many used vehicles from dealers and never received the A+ treatment we get at Terry's Used Cars. Their Honesty and Customer Service is Outstanding.

This used car dealership has exceptional customer service and really good deals on cars! The owner…read moreand operator, Ben made the process very easy from the moment I saw the listing online to the moment I purchased the vehicle. This business offers financing, which is another plus because I was able to set up a payment plan with a few easy steps. Ben also is very responsive and explains everything thoroughly so that we are both on the same page. I highly recommend that if you are searching for a used car, look no further than Pristine Auto Line!