My husband took our family to this little spot for some goodies on a day of shopping in Grandville, MI. This was our first time visiting and it definitely will not be the last! My son ordered the Root Beer Float cupcake, my daughter tried the "Be A Unicorn" cupcake, and I ordered the sprinkle coated sugar cookie! We even grabbed a strawberry cupcake dog treat for our puppy at home! The cookie I had was super tasty and my kids raved about their cupcakes! Cookies By Design is such a cute shop with so many different options (including vegan), it's definitely worth a try!! Feels great to support a small business and get good quality!! Friendly staff too!! read more

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Wanted to update this review because things have changed. 1. If you pay with anything other than cash, you are charged a fee ($1+). I am tired of companies pushing their expenses onto their customers! 2. Flavor of cupcakes have not improved. They are still some of the heaviest dense cakes I have ever had with the most sugary over the top amount of frosting (which does not taste good). The crumb of cupcakes are supposed to be moist and light/airy not dry and heavy/dense! 3. Cookies are still the best item sold as far as flavor. 4. Prices have increased quite a bit (plus the extra charges for paying in other forms than cash!): I stand by my 1 star rating and will not be returning. There are several other bakeries that have WAY better pastries! read more

Cookies By Design - Bakeries Near Me - Grandville, Michigan

These cupcakes are disgusting. Maybe the good reviews are for cookies. I tried the vanilla, chocolate, red velvet, lemon, and cherry almond. Only the lemon one was edible. Has anyone here ever tasted frosting?? Good frosting. The staff was super nice, so I will give them that. read more

The absolute best cupcakes in the Greater Grand Rapids Area. My husband and I have been coming here for years. I especially love the ones where there's rich chocolate in the center . We moved to the other side of town and still drive all the way back just for their cupcakes. Cookies are delicious too! The owner and the team are all incredible, I highly recommend supporting this local small business. read more

Cookies By Design - Margarita Cupcake - Bakeries Near Me - Grandville, Michigan

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Our go to for custom cookie bouquets for birthdays or any special occasion. & yes I sometimes stop in just to grab a quick cookie just because too! read more

Cookies By Design - Bakeries Near Me - Grandville, Michigan

Jenison Hockey Senior Night cookies!! GR Cookies & Cupcake By Design was a huge hit. And the customer service is amazing. After a week of snow day and the possibility of the game being postponed, their customer service was above and beyond my expectations. Highly recommended. read more

Cookies By Design - Bakeries Near Me - Grandville, Michigan

I came across Cookies by Design in GR for work and love them! Everyone at my office loved the cookies and cupcakes. The shop front is cute and clean. All cookies and cupcakes are beautifully displayed. They even have Gluten Free options as well. I will say the cookies and cupcakes are extremely sweet, but that's not a bad thing here. Definitely recommend enjoying one of the treats with a glass of milk. Overall a strong 4/5. Bonus: Katie and everyone who works there is super friendly too! read more

They can do any custom decorated cookie order, large or small. And the cupcakes are amazing!

Shout out to GR Cookies and Cupcakes by Design who helped make my mother's 88th birthday something special! What to get someone for her 88th birthday when they live in Assisted Living, you live 300 miles away, and can't visit because of covid-19? You call GR Cookies and Cupcakes by Design! I had already ordered the usual flowers and balloons but wanted something special since we haven't seen her for the last year because of Covid. GR Cookies and Cupcakes literally and figuratively delivered! I contacted them the day before my mom's birthday and ordered cupcakes for my mother and the staff at Breton Rehab and Living Center. As a first-time customer I was a little apprehensive. The staff person that took my order was very helpful and reassuring. They boxed up two Cupcakes specially for my mom with a gift card. At my request they also sent me a picture of the cupcakes that they delivered! They delivered the cupcakes on time and my mother and the staff were delighted! As a first-time customer I am very pleased and will the ordering from them again. I can't wait for my next trip home to try some of their cupcakes myself! Thank you Lisa Berg and all at GR cookies and cupcakes that made this happen! read more

Cookies By Design - Great assortment of cupcakes sent to Breton Rehab & Living Centre! - Bakeries Near Me - Grandville, Michigan

Thanks for making my day.....I recently had surgery and received a wonderful cookie basket filled with delicious cookies. They really hit the spot and took my mind of things, thanks for the fantastic cookies. read more

I was looking for a cookie arrangement online to send to a family member. The other websites I was looking at didn't offer delivery until the following week. Cookies By Design was on par price wise with the other places but they offered same day delivery! The cookies were awesome, the arrived a few hours later AND they called to let me know they were delivered and someone was home to receive them. Great customer service! I'll be using them again! read more

Cupcake by design has fine cupcakes. It is located next to Five Guys near Ramblewood Apartments. They have bad customer service and an arrogant sense about them. THey offer punch cards (not if you buy multi packs- only single cakes) for buy 10 get one free. THey also have other treats besides cupcakes like chocolates and brownie looking things. I generally do not support places with bad service so if it is a convenience thing while going to Five Guys or Chipotle then come here, but other wise support a nice business. It is small and pink and located right off the road- it is small and easy to miss. read more

Cookies By Design - Bakeries Near Me - Grandville, Michigan

Cutest selection of doggie desserts for my pup! I also ordered a cherry cupcake and it was delish :) read more

Cookies By Design - a small dog sitting on the floor with a plate of doughnuts - Bakeries Near Me - Grandville, Michigan

Cookies by design is a cute little bakery with lots of cookies and cupcakes to choose from. They also have cute little dog biscuits if you have any pets. The workers have been friendly the couple of times that we have come in. The first time we came, we had a sugar cookie ($1.75) and a cake batter cookie ($1.35). Both were okay - a little on the drier side. We also had a cupcake ($3.49) -- the cupcakes are SO cute and look delicious, but the taste is average so I would say they are overpriced and would likely not purchase again. They are on the dry side and not a lot of flavor. They did offer free samples of mini cupcakes the second time we came in which was a really nice touch. We also tried the chocolate chip cookie sandwich $2.25 -- the presentation was great, it looked delicious, but the cookie was not very soft and all of the buttercream gushed completely out of the sides the first bite you take and was lacking overall flavor. The shop is a super cute concept, smells delicious, everything looks amazing, but the sweets are just lacking in flavor and a bit overpriced is the reason I can only rate 4 stars. I would recommend coming to grab a sweet if you're in the area! read more

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While traveling in the area we wanted some dessert. And found this great little cupcake shop. I had the caramel apple cupcake which was so yummy and has some nuts in it and it's delicious. When you walk in the store it smells immediately likes a wonderful Bakery I could smell them baking cupcakes in the back. Now they aren't the most inexpensive cupcakes but they surely are delicious. What I recommend them so far with the caramel apple I absolutely would read more

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Beautifully decorated cookie cake that tasted so good! My little one loved it. They did an amazing job on delivering my cake even though I ordered late. I would definitely recommend them. read more

It's a super cute little shop with good items to choose from. They have cookie dough, cookies, cupcakes, dog treats, cheesecake bars, candy, etc. They also do custom orders and really cute cookie bouquets. They aren't too pricey, the cupcakes are huge so I'd say it's worth the money. A little too sweet so you can't eat the whole thing and I usually end up scraping half the frosting off. I've tried almost every cupcake flavor and haven't had a bad one yet. The only one I wouldn't get again is the maple bacon one because it just wasn't my thing. However I'm in love with the Swiss alps and the one with the entire Oreo in the center Good customer service for the most part. I've been there a lot and will definitely be back again. read more

IMO, the most important component of a cupcake is moistness. And let me tell ya, they have the moistest, non-greasy cupcakes I've had ..... EVER!! Another important thing to note is that the cake is not overtly sweet, which balances really well with the sweetness of the frostings. Lots of standard options but my fav by far is the Peanut Butter Bacon cupcake. They put bacon in the cake AND it topped the perfectly whipped peanut butter frosting. Gluttony at its finest! read more

Great tasting gluten free cupcakes - we tried the red velvet and the carrot cake. We also were able to get 2 amazing vegan cupcakes. i appreciate that these were not made 1/2 the size of the regular cupcakes. I had to stop going to another bakery because if they had them in stock, they were teeny. thanks for making these - it makes life a little bit easier! read more

Moist cupcakes, good frosting, a bit pricey. Their red velvet with cream cheese frosting is the best I've had at any establishment (I'm friends with a pastry chef, and hers still come out a tad bit ahead - have to put that in here!) and the double chocolate cupcake was super moist, decadent and rich. I have noticed if they only have one left of a certain variety, it often means that they haven't made those in awhile and they tend to be a touch dry. Service is generally fine, I have noticed it being either particularly bad or good. read more

Cupcakes by Design has a great variety of all things sweet. Their Cookies n' Cream Cupcake was delicious as is the Grandville Bulldog. Totally recommend! read more

Cookies By Design - Cookies and Cream cupcake! - Bakeries Near Me - Grandville, Michigan

Presentation: It looks really good but sets you up for a major disappointment when you try it. Taste: I've only had the red velvet cupcake and it was hard and dry (looks like it was out for more than a day). The frosting to cake ratio is off, with having more portion of cream than I enjoy. The cream cheese frosting leaves a hint of bitter aftertaste which adds fuel to the already disaster of a cupcake it already is. The only saving grace is the presentation. Verdict: I have not tried their other cupcakes yet but from this one experience I've had, it painted a picture of a place that leaves the stuff out for days if left unsold. read more

They have the best gluten free cupcakes!! I drive in just for those. I would like more options of flavors but understand the ROI probably isn't high. I would give a 5 star but the Saturday hours are not bakery retail friendly. People want baked goods early and they don't open until 10. Great Yelp coupons!! read more

I stop here when I go to my doctor here in Grandville. This place has great glutten free cupcakes! Can't wait to come back again! In a few months! read more

This would be negative stars if I could; first off the cupcakes were not too bad, this review is due to customer service, or shall I say lack of customer service! The girl that took my order was VERY rude and when I used my punch card for my free cupcake she told me I would not beable to get more punches since I was getting more than 5 cupcakes. When I asked why she informed me that you get a discount on 6 or more. I was fine with this until she took off my free one bringing my order down to 5 cupcakes so NO discount AND no punches; so basically I was screwed out of 5 punches! This is unfortunate because my company does a TON of business here and after this we will NOT be returning!!! So if any of you other Yelper's know of a good gourmet cupcake shop in the Grandville/Wyoming area let us know =o) read more

This store is awesome! My friend had his appendix removed and we were sending him cookies from GR to Kalamazoo but it turned out he was able to go home sooner than expected. I called the store and asked them what my options were. The lady who I spoke with (I'm sorry! I do not recall your name) was super helpful! She took their house address and called the driver to redirect him to their home instead of the hospital! We were so thankful they were able to accommodate a late request like that! The cookies arrived within a half hour of the phone call and all was well. Huge shout out to this bakery for helping us get the cookies to the sick patient! Thank you!!! read more

I placed an order for delivery in a hospital and the order was never delivered. When I called to inquire (2 days later when I realized the recipient never got it), they said they didn't know what happened. They had the print-out of the order, but apparently just never processed it. Once they agreed to process a refund, I had to wait 2+ weeks (actually still waiting, but was told it is being processed) for it to hit my credit card. They offered me a measly 10% discount on a future order and a very faint, insincere apology. Had it not been for 2(!) big mistakes (not processing the order and not notifying me AND delay in credit card refund), I may consider placing another order with them. But no, I will definitely NOT be placing another order with them. read more

One of the members of my biggest account is retiring, and my team wanted to give her a nice little gift that would let her know she will be missed. She was absolutely tickled pink when she came into her office with a bright and cheery cookie bouquet on her desk and called right away to thank us. This was great because she is 100's of miles away and it is so important to know that I can depend on Cookies by Design Grand Rapids to take care of my customer the way I would. Thanks so much for the extra touch of calling me to let me know my order had been delivered. It's comforting to know you are near my customer locations across the State and I can come back to you for additional orders when needed. read more

This review is solely based on customer service. I had been to this location before, and the customer service was "cold" at best. But, I really wanted to send a special thank you so I thought I'd give it another chance. Bad choice! The person at the front acted like I was bothering her, and indicated they didn't have any thank you cookies ready. I must have had a confused look on my face, because then she said they could decorate one but it would take 15-20 minutes. She was looking like she didn't want to be bothered, so I didn't trust what else might have been included in my cookies because she seemed so annoyed. I said "no thank you", walked out, went to Hallmark and Family Fare, paid less money and got 4 times the quantity of product without anyone being rude. read more

We have used Cookies by Design on multiple occasions to send gifts to clients and associates. The staff always makes the process simple and the gifts have always been incredibly well received. I highly recommend Cookies by Design - they are an amazing source for meaningful and impactful corporate gifts . . . not to mention their cookies and cupcakes taste amazing too! read more

Cookies are yummy. Service was amazing! Ordered Friday morning. Delivered Friday by 4pm. I even got a curtesy call to confirm delivery. I'm very impressed with the superior service. read more

Great quality and service! The online ordering site is a wonderful convenience! ~ S.G. Corporate Administrative Assistant read more

Great company! We order form them once a month and send to all of our new clients. They are reliable and always on top of everything. I really enjoy having a company that I can depend on and know will always give great service. read more

My first gourmet cupcake. I chose the German chocolate flavor, and it did not disappoint.

Terrific!! Looked wonderful and tasted amazing. Delivered to door at exact time requested ! I will use this Grandville MI cookies by design again for sure! read more

Outstanding service! When I was in a bind for a cookie delivery Jennifer and her team went out of their way to make sure the beautiful treats were delivered to my Grandmother's door on her 95th birthday. The cookies were delicious and perfectly decorated. Couldn't recommend them more! Thanks to the entire team for making this happen! read more

I submitted an order admittedly late on Tuesday for next day delivery on Wednesday, I paid the premium for the next day delivery. I received my order confirmation on Tuesday night and a delivery confirmation on Wednesday at 6am. Then at 8:30am I got I call saying they in fact could not be delivered until Thursday. I was so disappointed. It was a last minute scramble on Tuesday to find a place that would deliver, so when I found cookies by design through a google search for "Same Day Delivery", placed the order and got a confirmation email, I breathed a sigh of relief. Only THEN did I find out that sigh was premature and in fact there would be no cookies for my dad's birthday. So bummed and disappointed. I ended up doing a same day edible arrangement, which are delicious, but definitely not cookies. I owe my dad an apology for honoring his 64th year with chocolate covered fruit and not the cookies he deserves. read more

Way too pricey. Rude staff. And cupcakes and cookies that are way to overpriced were average... Would give zero if I could

Cookie arrangement arrived right on time as promised and the cookies were not only just like they looked in the advertisement, but they were really quite delicious too! read more

I love this place. The cupcakes were fresh and really moist. The flavors are bursting with each taste. The customer service over the phone and in person was very friendly and helpful. I got multiple flavors... sooo amazing. These cupcakes are amazing!!!!!!!! I wish my birthday was every weekend. read more