Second time to a dispensary. First time in Redding. They helped me with product I was looking for. A gift for a friend for doing us a favor around our house. Not sure of the value because I never purchased goodies. But they were friendly and give me a little bag of gummies to include in my first purchase. read more

All they are looking for to hire people at cookies is these young kids they let go of their old people that know what they are doing the manager he's something else he makes an appearance when he wants the security guard. Oh man he's nice but what I don't understand is a person that lives right down the street that has turned in his résumé in a loyal customer and you turn down me and you decide to hire a guy with a mic that doesn't even have any right to be at cookies calling people, boss how disrespectful is that you know next time I come in and next time I see him I'm gonna tell him please don't call me boss because that is really disrespectful. Call me by my name. read more

Do not waste your time. Tried to do an online order before going into work. Called after 2 hours and they claimed they never got my order. I had the order number and everything, they said they had no order. Go to sundial instead, very courteous and fast! read more

Honor your prices!! I paid 30 something bucks each for vape pens that were listed as 22 . One of the vape pens definitely had been open and tampered with .. As a first time customer I expect more out of Cookies due to their brand . They seem to have a very limited supply. and the display of products was bad . I expected more gear and accessories as well , but their supply as well as variety was poor . It looked like they may be struggling to stay afloat .. Perhaps if they displayed their products better and had more of it, It would look more pleasing to the eye and would draw more clients . The staff was friendly, but not very knowledgeable when came to their brand . They will not be in business for very long due to ripping people off by tampering with the products and selling used products. read more

Not only did they do Fake promos all year but you can spend over $5k in a years span they're still weird or rude to you for no reason. -You will never become a loyal customer -They deliver tampered w/ packaging containing switched out cartridges of lower value. -the manager will be super nice to your face, but then turn around and be a snake with his workers. It's super sad because this is really close to where I live and it used to be convenient for me to go there. The security guy Nate is a complete legend, but everyone else is super disrespectful for no reason. I highly recommend that you just take the drive up the road to NUG sundial collective Way Fire stuff for a better price. read more

Excellent products and top-notch customer service. West (the manager) and Carver (sales associate) went above and beyond and made a great first impression. The first-time customer incentives were a pleasant bonus and truly appreciated. This place clearly knows how to take care of its customers. Highly recommend stopping by to see West and Carver. read more

Constant chaos,lost paperwork, b.s. write ups,horrible training, management couldn't even help with the computer . Basically forced to leave, gave me 11ish hours for Three weeks. Total. Loyal customer for 6 years and employee for 8+ months. I got sick with meningitis and missed work, brought dr notes they asked for,but they somehow Disappeared. I'm embarrassed I even associated with these people. read more

Cookies Redding - Last check was from a closed account. Employee for 8+ months. - Cannabis Dispensaries Near Me - Redding, California

Always knew I was gonna check out a cookies store first chance I got and that's what I did. I'll probably never go back. If I do it's cause something specifically brought me back. No one feels good about spending $200 for 6 items. 14g of flower (3.5 with some extra to it). Two M&M minis containers of edibles (had to get the bogo for a penny deal). Staff is chill and friendly. Just need to upgrade the buying process cause one tablet and one worker to place the order is not enough. No one tryna rush themselves cause of the line behind them. Install kiosks and treat them like your cashier at McDonald's. Much better. read more

Staff is always friendly and happy to help Amazing selection. Find what I want every single time I go in read more

Cookies Redding - Great dabs too - Cannabis Dispensaries Near Me - Redding, California

2/10/20 Came here because I needed to stock up on some goodies. They have so many Fantastic options from vapes, flower, edibles, and various wax, amongst so many other options. The staff was so friendly, patient, and helpful with my lack of experience in this department. Overall, a great dispensary and would return here if I'm in the area. Thank you for such a welcoming experience! Also for new comers they offer discounts or some kind of free product, just mention it to them upon entering ;) read more

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Terrible customer service , I was treaded rude by stuff members twice , it sucks it's the only cookies here .

They have always been very sweet and very knowledgeable about all of the product and have gotten me just what I needed.

Today I visited the location on Cypress. I got the strawberry and pineapple combination. Oh it was so yummy! The young lady working was very courteous and professional. I will definitely be returning! read more

Great service and awesome staff! Great product selection and knowledge of those products. I've probably been to Cookies 20+ times and always find what I'm looking for. The flower and concentrates here are straight fire! Anytime I have a question, the budtenders take the time to explain it to me. I will keep coming back and recommend it if your in the area. read more

Went in to buy a new pen and they convinced me to get the cookies brand going on about how the silicone wick wOuld last longer and make sure carrtridges would actually finish. Used it for all off one month on the second cartridge it leaked all inside the pen ruininG it. It wasn't cheap either I bought it cause I was tired of getting thRough 3/4 of a cartridge and having it stop working. Can't even try to return it because I live in Sac. read more

Cookies Redding - Cannabis Dispensaries Near Me - Redding, California

Great products and super knowledgeable staff. Highly recommended going down and getting to know the different goods they have. First timers get a present! read more

Great place!! Clean and fresh looking .. knowledgeable staff! Highly recommend. They treat you right!!!

This place is a joke the short blond lady was extremely rude and unprofessional I now spend my money at vibe way better customer service.

This place is a joke...dirty sticky door.... Go to High Times ....WHERE there's not a hundred different people dealing with your order... No points system.... staff is rude and never smiling like I'm bothering them coming in.... they would rather talk to each other.... waste of money here read more

I was way too excited to go to a Cookies location. It was my first and last time since we have so many other options in Redding. This dispensary will most likely be out of stock on sativa cartridges. Once you order and pay it takes the person in the back to grab your single item a good 5+ mins to bag it. Then you have to wait for another person to staple your receipt then you're on your way. The process takes way too long and the selection is low. read more

Aggressive bouncer style card check at the door, then you're immediately trapped in a cold foyer where there's a second card check and scan. Once you're in the back room, it's clean and nice looking, BUT what you SEE for product is NOT necessarily what you get. You wait in line only to be given an iPad so you can attempt to find what you want yourself while a semi-useless customer service rep stands idly by. The whole ordering system is overly complicated, the iPad is a joke because it doesn't represent the inventory. The sales rep has to check with the dude in the locked cell to see what's in stock. THEN- if your desired merchandise is available, you pay and wait longer while the ONE guy in the holding tank gets your items. Way too slow and high priced. NOT WORTH IT. read more

Terrible customer service. There is a crease in my ID that I reinforced with tape. Apparently this is unacceptable at cookies. Strange being as though I've used it with no issues at every other dispensary in Redding and Shasta Lake, Cookies SF, as well as several in Oregon and have even bought firearms and ammunition with the drivers license. I understand policy but to be honest this is absolutely ridiculous especially considering the fact that I had another photo ID with the exact same information as well as my current circumstances. She suggested that I have someone come in and purchase for me (which doesn't sound legal to be honest) however I explained to her that the only reason why I am in Redding is to help a sick family member and have no one else to "come in for me". As someone that has managed a dispensary before and has dealt with even stricter regulatory and oversight committees then Redding /Shasta County this is just ridiculous and completely unnecessary. It's a shame because I was really hoping to support cookies by buying all my meds from them from now on but I will gladly keep my business where it's at. I do think it's funny that they choose to be overly restrictive with a legal license that would be acceptable virtually anywhere else but allow patrons to have their children on the premises, waiting for them in the parking lot while they shop. This would be extremely illegal anywhere else. read more

The most expensive dispensary I have EVER been to. It's set up like a prison you set down. Wait for a loud buzz to go behind door. Security guard stops you in driveway for your ID. And u order and wait for them to call you. You cannot see the products. read more

Clean and professional environment. The staff was friendly and helpful. I bought two pre rolls, Space monkey and Bruce Banner by Seven Leaves. Both good quality. Will be visiting again. read more

Cookies had a plethora of flower/concentrates/pre-rolls to choose from, and In terms of budget pricing/items they have quite a few options, (just a few days ago I got a legit Full Spectrum distillate .5g cart for 15$! ) The bud tenders know their product and how to observe "the line" between someone who's a novice and may need help finding something versus being more lax with one with experience that knows what they want. In my experience, They won't try to over-hype, bullshit, or down-talk an experienced herb guy when they see one, which is something I notice almost ALL of the shops around here do. (Looking at you Queen of Dragons!) I've noticed flower deals here are seldom but they are GREAT. The first time I went here I picked up a 7g jar of Lemonchello #10 for 42$ after tax,( phenomenal btw and when they found out my birthday was in June they gave me a choice of free edibles to choose from! I refer anyone looking for a good collective to go here but have respect for the herb and the price; good things don't come cheap and the crew cookies will always get your lungs right. read more

Cookies Redding - Cannabis Dispensaries Near Me - Redding, California

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Best weed and good customer service. If you want good smoke then come here and pay for that ish

I came here for the first time today. I was turned away at the door because I am unable to wear a mask due to a serious health condition (the condition I hoped to get medicine for). I am disappointed and will not return. read more

Dudes are cool trust worthy and PDQ. Old school Redding reference ask your parents. I dog these guys like a fox hole good deals and trust worthy enough to feel safe them coming to the house. So you dont have to be 6'9 382lbs like me to feel safe. Good folks try them out, good product good prices. They are worth a shot for your bussiness. read more

Service is off at this place. You feel more like an inconvenience than a customer. I have tried it a couple times to give them the benefit of the doubt, mistake! They also are never consistent with their products, it seems that it is more about how the staff socializes than running business. read more

Went here for the first time because I love Berner and was seriously disapointed!!! A know it all named tristen "helped" me but I left without anything I wanted or came in for. Seems like he wanted to show me as much information as he could possible in the short amount of time I was there even though I didn't ask for that. So pricey also. Who are they kidding? The whole vibe was WACK read more

I don't think that they are expensive, but I do know I like the way they make me feel welcome and at home, great place

Great customer service!! Great prices on the Vape cartridges as well!! We drive to Redding from The red bluff and we always can trust cookies to have the refills we want!! read more

Was driving through and decided to stop and check out product. To my surprise the had most of my favorite strains and brands available. The big brands pricing were competitive, but the bud tender gave me a great recommendation on a $40 1/8th that was excellent. Next time I'm in town I'll definitely stop by. read more

Senior here who values greatly for my cancer diagnosed husband (and my aging self) the pain relief; sleep aid & immune system advantages offered by the products sold at Cookies. Have been dealing with other dispensaries but finding Cookies closer, decided to try. Very impressed - not only were they helpful & gave a senior discount but on hearing the reason behind my purchase, sent me home with a generous supply of samples of the products that would be most helpful. Gained a new long term customer today & I would highly recommend Cookies to any seniors looking for a safe and comfortable place to purchase ..... read more