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    Cooks Motors

    2.3 (3 reviews)
    Open 9:00 am - 6:00 pm

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    9 years ago

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    9 years ago

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    Carshop

    Carshop

    (74 reviews)

    I drove my son and his girlfriend from New York to this dealership to sell their 2022 Acura ILX and…read morethe entire deal from the point we walked in the door until the paperwork was completed took less than an hour. It was hassle free and professional with kindness and hospitality sprinkled along the way by our sales associate, Michael Henderson, and his colleagues who offered us beverages all throughout the experience. The quote we received a month prior to the sell held once we arrived onsite. Although we thought we'd have to haggle for a fair and decent price that was not the case. They don't play games here. They are true to their word. The price quoted to us in May was the price we received for the sale of the car two months later in July. I must say Michael Henderson asked all the right questions and requested the appropriate paperwork for the car prior to the sale to ensure we were given a fair price for our vehicle. He asked the make, model, year, color, mileage, VIN #, condition, a picture of all sides of the car as well as the interior, when and where the car was purchased and registered, and if we possessed the registration and title of the vehicle before quoting us a price. I'm sure this had everything to do with the accuracy of the quote. We are pleased customers and while I usually purchase my cars from Enterprise, I will give this place a try the next time I am in the market for a car.

    If the car being dirty wasn't enough, the battery was bad, and the rear brakes were bad after being…read moretold they had been done.

    Rt. 38 Auto Sales - Route 38 Auto Center

    Rt. 38 Auto Sales

    (3 reviews)

    Purchased this car august of 2024. within 2 weeks my check engine light and vsc control light were…read moreon. I called and spoke to the kind lady who runs that location and was told that they would take care of it. The invoice for that was around $2,200 for how much was paid to Semraj to fix this problem. I paid $60 out of pocket. I dropped my car off at Semraj and the problem was "fixed". the next day i called Raj about the check engine light and the VSC control light coming on and he told me that because it is an old car that it would take a couple weeks for the work that was done to be registered in the system. I should have known that was bullshit, but this is my first car. i bought a 2006 Toyota Avalon under 95,000 miles to uber eats. the young man who sold me the car at route 38 auto knew what i was buying it for and why i needed it. it was agreed upon that this car would be the best fit. I made a cash offer for $6k and was told no so i did $7k and I can tell you my problem had really just begun. i brought my car back to Semraj about 5 times for this same problem (and some others like a flat tire, oil change, inspection sticker information) and each time received my car back with lights off & was told that it should be fixed right now. Any time i dropped my car off to Semraj it was early in the morning and i wouldn't get it until right before closing. Over the summer time when I tried to ask for the invoice for the work that had been done; I was told that the computer that had originally had all the documents from that time was damaged and I was unable to receive the papers and was told to come back with a lawyer. I've spent money at Semraj, GoodYear, Thielman's(the only reasonable mechanic), Midas, and local mechanics to just be ripped off because at the end of the day I WAS SOLD A LEMON!! I spent $9,005.32 on a car that was clearly not ready to be driven and was too old. The Carfax didn't even say anything was wrong with this car at purchase. Since August of 2024 i have spent over the price purchased of my car just to keep this car afloat. Now with new health conditions arising over these last couple months, I need a vehicle to take me to my doctors appointments and unfortunately November 25th my check engine light started to blink and I don't feel safe trying to go 8 minutes down the road to my doctors. What can be done?

    A few years ago, my father rented a van from these great guys and crashed it into a cop car in…read moreVirginia. They were fantastic about the whole situation. Jump forward to today and I still think these guys,Craig especially, are wonderful. I purchased a 2003 Hyundai Sante Fe from them yesterday and he was beyond helpful. Gave me a great price and took care of the small problems I found with the vehicle. I recommend them for any rental or people looking for a great used car.

    Cooks Motors - usedcardealers - Updated September 2026

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