Highly recommend buying a car from J & S! We worked with Khader Mustafa and he was fantastic. He made the car buying process smooth, quick and simple. There was no price haggling and he streamlined the process so we were in and out quickly! Excellent service all around! read more

Eli was a very great attentive salesman, he was very efficient and the sale was seamless and smooth, I appreciate the fact that he paid attention to everything I asked for and made sure I was ok. I have already recommended this dealership to several people I know and they are going there. If you are in the market for a car that runs well, a dealership that does not harass you and you want a great transaction head on over to J & S in Mt Holly! Full disclosure I was not paid to give this review, this review was based on my interaction with a great place! tell them Zanisha sent you. Thank you ELI! read more

It the pro master van there in New Jersey and our sales guy was very good . No pressure sales tactics which I like

Eli, was helpful, very efficient at getting the paper work done. I would recommend him.

On Tues. 11/14 we drove 1 1/2 hours away round trip to J&A to test drive a a 2021 Ford Transit 350 XLT van. On Wed 11/15 we came to a verbal agreement with the Sales Rep Eli A which included him sending us a contract for purchase. We advised him that the earliest we could return to pick up the van was Monday 11/20. In the interim, we took substantial steps towards completing the contract by getting it signed by the proper signatory in our business, obtaining a cashier check for purchase and getting the vehicle insured. AT NO TIME did Eli or anyone from J&A request a deposit to secure the van purchase or a copy of the completed contract before Monday 11/20. Saturday 11/18 we were advised by Eli that the van was sold to another party. We assert there was a clear understanding on behalf of both parties of an agreement in principle. While we concede that NJ law would not recognize this as a binding agreement, this is clearly an example of poor business practices . We encourage all buyers beware. read more

I made appointment to see a Hybrid vehicle. A salesman named Ely met me at the front. He was nice enough. Walked me to the vehicle and gave me the keys and said check it out. To my surprise the key did not open the car. I told Ely and he said oh the battery is probably dead. I then said ok and the 2 front tires are flat too and there was a damaged door handle that was not referenced on the vehicle description. It gets better. I texted the following to Khader who I think was the Manager. A complete Waste of my morning. The vehicle battery dead two front tires are flat. This is how you try to sell vehicles. He never apologized or responded. Terrible experience. read more

Fastest we ever bought a car! They don't wast your time like most dealers and are honorable. Eli was very helpful and stuck with us throughout the whole process. Great experience and would highly recommend. read more

SO, my experience with J&S was a bit of a rollercoaster. There were some good things, there were some not so good things. Bear with me as we go on the ride. In the market for a new car, I found a vehicle at J&S that I wanted to check out. I contacted them and scheduled a test drive for a saturday at their Ewing location, because that's where the car currently was (about 45 minutes from my house.) When I arrive, the car isn't there, and I was told that it was "in the shop for a problem with the console button." They wanted me to stick around for a few HOURS to wait. Nah. But, the manager offered to have the car shipped down to the Burlington location (5 MINUTES from my house) and I acquiesced. I arrived Monday at the dealership, at the agreed upon time, to find no car waiting for me. Apparently, it was STILL in the shop for the "button." (The problem by the way, was the touchpad in the center was inoperable.) Khader (more on him later...) said that he would have the car shipped down the following day so that I could test drive it. With cautious optimism, I agree to a third and final chance, and come back Tuesday to find the car finally there! Khader throws me the keys and tells me to take it for a spin. I asked if I could take it on the highway, and he said "I'm fine with whatever you do, as long as you bring it back." I thought that was cool, as I had a test drive earlier at CarMax, and they ride with you and kind of rush you through the whole matter. (Khader was even fine with a second test drive when I brought the Misses with me to get her opinion.) It's important to note here that I had already done ALL my homework on the car and what I was looking for and that the test drive was to make sure the alignment wasn't shot, or that the suspension needed to be replaced. I wasn't here kicking tires. Test drive completed, I return and inform Khader that I'd like to go forward, but that I was going to secure my own financing through my bank. At this point, they tried the old, "I might not be able to hold the car trick," but I held my ground. I pointed that out to say this; these people aren't your friends. They are a business, and are there to sell cars. As long as you go into there with that mentality, you should be fine. Anyway, I returned the next day to finalize the deal. After dealing with Khader for final numbers and what not (interestingly enough, I went with financing that they were able to secure) I was passed off to the owner/manager. At this point, the rollercoaster took a huge dip. The interaction with the manager was "unpleasant" if we're being nice, "douchey" if we're not. He acted simultaneously like I was wasting his time, and that I was doing HIM a favor by buying a car from him. VERY gruff, very curt and the most unpleasant part of the whole process. Questions seemed to annoy him, and he seemed to not like that I preferred to read every piece of paper he slid in front of me. I wasn't a fan. One of the bright spots for J&S is the aforementioned Khader. He was my sales rep through the whole ordeal, and really, maybe they should just let him run the whole show. He was pleasant without being fake, honest about the questions I asked him, and helpful for the things I was concerned about. He called the Mercedes dealership to verify that my car was still under warranty and that the things I had concerns about were covered. He even gave me a written guarantee that J&S would fix anything that the dealership didn't cover. Despite Khader, there are reasons J&S didn't get a 5 star or even 4 star rating. Besides the stuff I already mentioned, it also took over a month to procure my tags. I had to call the day the temporary tag expired to let THEM know, then had to remind them twice to send me an extension letter. (Miraculously, after I pointed out the tags weren't there, they showed up a few days later. hmmm) TL;DNR version: You can do a LOT worse than J&S. Understand, this is a used car lot. This isn't a certified pre owned dealership where everything goes through a 100 point inspection. Do your homework. But, they didn't seem to be out to screw me over or try to squeeze every possible dollar out of my wallet. They took my trade in, handled financing and were very easy going about the process. Khader is the star of the show, if only because he seemed to just want to give you what YOU wanted, to the best of his ability. He is easy to talk to, and will take the time to explain things to you, if you ask the questions. I wish the things that happened, didn't happen so that I could rank them higher, but it is what it is. I would still definitely recommend them if you're in the market for a new ride. Oh, and after taking the car to the Mercedes dealership for the warranty repair to the touchpad and an open recall for the battery, they found a front differential leak (also under warranty) and suggested an alignment (not). Like I said, do your homework on the vehicles, and you should be fine. read more

1 star for being nice guys. Other then that I called before I drove 1 and a half hours to look at a Kia K5 GT. I asked if there are any imperfections or anything wrong with the car and Ely said no. I get there and there are about 20 dings all over the car and the doors and hood were unaligned it looked like the car was in an accident. So we go back in to give the key back and we told him our findings and that we weren't interested in the car and they were like oh really, there are dings?? You have to be literally blind not to see them it looks like it was caught in a hail storm. You can't fool people that know what their looking for. Very disappointing trip and a wasted day read more

Everything was fine until they changed the numbers on my finance contract and tried telling me it was a bank fee eury extreme attitude. Very sketchy. Don't do it. Not worth it. Walk away like I did read more

Henri our salesman Was awesome professional he made sure we had everything we needed and make sure we were comfortable with the vehicle we were buying what the vehicle would revive he even insurers that we had everything 100% checked Safe to drive on the road from my daughter a brand new driver read more

I wound up buying a 2021 Charger Hellcat Redeye from Eli, reason being, he was great to deal with. He really does want to work with the customer. I bought the car after only seeing pictures and Eli's word. I was not disappointed. And his fees were very inexpensive. I'd definitely buy from him again. Thank you Eli! read more

We purchased a car for my daughter yesterday and Khader was great! We were in and out in 2 hours. I would definitely go back! Probably one of the best car buying experience I have had! Thank you Khader! We appreciate it read more

Sold my car here, did not wiggle on negotiation at all, thats fine. But came to sell my car & did not receive a ride home or compensation for an uber/lyft. Figured that is a pretty fair & reasonable consideration given that I'm a customer, & I literally just sold you my I obviously would not have a way home. I asked whats $30 to you, I got the reply of "I could ask you the same thing whats $30 to you" A cuck to say the least... $30 isn't worth positive word of mouth, a repeat customer (umm I just sold my car probably gonna buy another one soon, crazy concept), and preventing bad reviews, and creating an overall positive customer experience that may lead to good reviews?? Interesting... I'm an MBA student I understand the idea of limiting expenses, but not if its an insignificant amount of $30 that affects our companies brand image. It's not about the money as much as it is about the principle, can't imagine how they conduct business in other realms such as service or sales. J&S Autohaus 1-884785874824 will never see me as a customer, a bunch of clowns read more

I was privy to a conversation between a salesman and another about a car that I wanted being transferred out of state, did we still have it? They did. And another agent I spoke to said nothing about that when I asked him about it. Also they pulled a bait and switch, I asked about one car and they offered me another twice as expensive although newer. I don't trust them. read more

Definitely one of the nicer shops in New Jersey. I thought the customer service was exceptional, and I would definitely recommend. Thanks. read more

For many years I avoided going to the dealership to buy cars. I hated spending 6+ hours in order to walk away with a purchase. I hated the upselling or price haggling. I found a 2019 Dodge Grand Caravan that met my need at J & S AutoHaus Six. My sales rep, Khader was very friendly and professional. He worked quickly to find me financing and taking my trade. The car was clean and in very good condition with a full tank of gas. It needed the brakes redone and he got it done at no additional cost. He also ordered new floormats because the car did have any. With in days of my purchase my floormats arrive by mail. I am very pleased with my purchase and Khader. I will like to find my next vehicle with his help. Khader is AWSOME. I totally recommend him. read more

I would have given this four to five stars but I been waiting two or three months for my headlight to be ordered(2014 q50). Every time I go there or call it's either they ordered the wrong one or it has not come in. I been waiting for a call and still nothing. Khander was great but still hasn't gotten my headlight or called. This is sad as I bought several cars from them and now I will not buy or recommend them to anyone. Very disappointed. read more

My salesman was Khader Mustafa in their Mount Holly showroom. What a great and helpful salesman. Went out of his way to make sure everything was perfect. A quick and painless process, no pressure. Ask for this guy, you will be pleased. read more

I don't know about these other reviewers but I had the best experience I have ever had at a dealership. No real games. Henri was great. The whole team was great. Was in and out in about 2 hours. Thats from the time I got there to driving off with my new to me truck!! Best experience ever for me!!! Thanks. read more

Good car selection for very reasonable prices! The process was very quick and easy. Ask for Eli. He was very honest and straightforward and was able to answer all the questions I had. Eli was extremely patient and helped me out big time. Definitely recommend! read more

Bought a beautiful 2014 Kia Cadenza limited edition from the company and I love my car. It drives great and I have not had any problems at all with it. I also got a great price for the car. Khader was a great salesman and very helpful. I would recommend him to anyone looking to by good pre owned vehicles at a great price. read more

This place is disgusting when it comes to customer service. I went in about a month ago with a pre-approved loan from my bank. Loved the first car I test drove and that is the exact moment the excitement of buying a car stopped. The owner or manager (not positive) here was demeaning and rude. I have a saved screenshot of a text message where the sales person stated they had ordered a part for my car that was missing before I purchased it. When I went in to pick up my plates and registration however, I was essentially called a liar about this part being ordered... Not sure how when I have visible/dated proof. They also registered my car under my previous address even though I stressed to them that I had just moved and gave my current address on all of the paperwork. Btw, my temporary registration they gave me had the current address on it... only with the wrong state. So I went back in to say that they either needed to fix my incorrect registration before my temporary expired or refund me the money I paid for them to get it in the first place so that I could just do it myself. I was then told it was my fault because I hadn't changed my address on my license in time with the DMV. WRONG... they got the registration on 3/16 but my license was changed over a week before that. So I ended up leaving with a registration that I'll now pay another almost $50 to fix, my temporary registration says I live in an entirely different state, and the missing piece of my car interior was never... and still isn't ordered. To top it all off, I just got a call today from their Ewing location saying that the sales person I worked with (and purchased from the same day mind you) had given them my number to see if I was still looking to buy a car. Are you kidding me?! Please please please don't do business with them if you can avoid it. I love my car but I now wish I could have given my business to a decent/honest dealership. It makes me sick that in 2017, some people are still totally ok with treating women like we're dumb...Sleazy practices all around. * As for your response: I'm adding a picture of the conversation I had with Alex about the missing part for my car. Please explain to me how 'we ordered it' is a miscommunication. And for future reference, calling what you do 'heroic' is laughable. I'm from a military family, what our soldiers do is heroic... certainly not a word one should use for car sales... not after the way I was treated. Your response was simply to try and make my opinion seem invalid instead of an attempt to rectify the situation. I've already called USAA to let them know about how you treat your customers and they will be reevaluating having you listed as one of their recommended dealers. read more

J & S Autohaus 6 - The 'miscommunication' about the missing part for my car being ordered. - Car Dealers Near Me - Mount Holly, New Jersey

TL;DR wasted 2 hours just to have their finance guy lie to me twice. if you go, speak with the bank/finance company directly and confirm the terms before signing anything. car was nice and fairly priced. I came with pre-approved financing for the specific vin# of the car I wanted. and they took some information to do final confirmation on the numbers. finance guy came back and with 2 monthly payment options scribbled on a paper and basically asked me to pick one. so I ask is this with the same apr as the pre-approval, he says they were still waiting on the bank for final confirmation. I tell him we'll wait for them to get back, he seemed to want my decision before then. we wait maybe 2 minutes and he looks at the screen and goes "oh they just came back at x%" which was 3% more than my pre-approval l. I told him wasn't happy with that and we had a brief convo (during which he told my he ran my credit- which I did NOT authorize*) then I asked for a minute to talk to my wife. called the finance company directly and said why don't the numbers match my pre-approval, long story short they hadn't even received enough info from the dealer to send back a final confirmation but told me on the phone that it would be exactly as quoted. so I go back to the desk, told the guy I talked to the bank asked the guy to send them complete info so we can get final terms. he says look, they sent back x% that's the best i can do pretty much take it or leave it. I don't expect much from a dealer, but don't lie to me and act like you're doing me a favor. *I will be filing a complaint under the FCRA and with the BBB read more

I just purchased my third vehicle from J&S. When it comes to buying a pre owned vehicle this should be everyone's first and last stop! I just picked up a fully loaded Honda Accord and couldn't be happier with my purchase. I was taken care of by Salim and Eli. They were able to take in my trade and keep my payment the same while lowering my APR %. Great service and great dealership. read more

Best bet is to go somewhere else!! Remain clear of these thieves !! They will rob you of your $$$ & will tell you lies about their care for you & the cars they will try to sell you. The first car I tested from them was a shock!! I asked the guy if he had ever driven the car? The one I actually came for was much better, other than to find out after the temperature warmed up and the snow turned to rain I now have a puddle in it!! They state buy as is, you can bet there is a problem that they know about!! They said the payments were going to be around $120. A month & I was in a hurry to leave to go to work so they were nice enough to deliver the car to my house. The payments are $220. A month after they added more stuff to the finance like Gap insurance & taxes... So watch your money with them or best bet don't go there at all!! I used to think theft & bad business was illegal in NJ but J & S auto Haus proves you can get away with it!! The sales man name is Eli, a real low life dirtbag !! read more

J & S Autohaus 6 - 2004 Beetle Volkswagen - Car Dealers Near Me - Mount Holly, New Jersey

I went in as a first time car buyer who had extensively researched the vehicles I wanted and came in with a negotiating price from my bank, as well as financing through them. Khader and the others at the dealership were incredibly flexible - they did ask me if I wanted to finance through them, and it turned out to be a better deal, but they 100% supported me comparing with the USAA loan. They are upfront about warranty lengths, work with insurance to get you on the road (which is tough for New Jersey buyers) and were courteous and highly professional. One of the times I can be happy to say "it was a pleasure doing business with you." read more

Car buying is always a difficult process because dealers make it difficult. Having bought new, used and also leased cars throughout my life, I know the process & I know cars. J&S Autohaus is one of the better dealers that I have bought from. Khader was great and is not your stereotypical car salesman. I found the vehicle through a AAA auto buying program so I had a set price. I spoke to Khader a couple of times before I went to the dealer. He was courteous, answered all my questions and was very accommodating. He had no problems at all with me having a mechanic inspect the car which I did and recommend everyone to do. In my test drive, I could tell the brakes needed to be replaced which Khader said they will replace. Long story, short - they replaced the brakes. I already had financing arranged through my credit union but J&S got me a lower rate which was great especially since my credit is not good. Also they do not charge excessive fees that other dealers try to add to the price. This was a no pressure transaction. They are not pushy and let you spend as much time as you want inspecting/driving the vehicle. I would recommend them completely. I did take off 1 star for a couple of reasons: 1) the vehicle should have been ready-to-sell meaning the brakes should have been changed before a customer test drives it (saves a lot of time and effort); and 2) watch the finance guy. There was probably some miscommunication with the pricing & financing. For example, I only wanted 60 month loan but they had my paperwork as 72 months. Don't let them talk you into 72 months because there appeared to be a GAP coverage included with 72 months that doesn't exist with 60 months or less. Also make sure you do the math before getting to the dealer and check all numbers. They do advertise in different auto sites or go to their website. Again ask for Khader. read more

I bought a car from J&S Autohaus in Mt. Holly NJ. Although the management wasn't flexible with the price, my salesman Khader was helpful in every way. Even though I didn't need new brakes since It past inspection, Khader had new ones put on anyway! The car only needed a new window switch, but Khader had both jobs done the same day. If you need a newer used car, than go to J&S AutoHaus and ask for Khader. He'll take good care of you! SM read more

I was dreading having to buy a car. However, my experience here was so good! They were helpful, nice and accommodating in every way. Khader was an awesome sales person! I would highly recommend anyone buying a vehicle to come here first! read more

I am a first time car buyer and was very nervous about buying! I looked up cars I was interested in online, printed them out, and headed to J&S with my dad. Khader was the gentleman who helped me through the whole process. He allowed us to test drive two cars (one car twice!) and let me know all the information about them. He also offered the online prices to me rather than the sticker price and provided copies of all the Carfax reports. I financed through J&S and they put new tires on my car and delivered it to my house three days after I bought it (my insurance company wasn't open on the Saturday I bought.) The owner, I'm sorry I missed his name, was also super helpful. Thanks J&S! read more

J&S Autohaus was so friendly and make car buying so easy, we dealt with Alex and he was super friendly, professional and caring. I will definitely put a good word out to my friends looking for cars! Awesome dealership!!! read more

Accident cars that are hidden from inshorance.look very close at the bolts for fenders check for repaint of fenders or doors

i live in maryland but i bought a 2013 hyundai sonata from this n.j. dealership. the salesman's name is eli. at the time of the sale i questioned the front brakes. eli assured me they were fine. my wife also caleed eli and asked him if the oil was changed he sid yes that they did it. i got the car back to maryland and noticed white smoke coming from the exhaust. i checked the oil level and it was over filled. i took it to my mechanic to drain and put the proper amount of oil in. when there i asked about the front brakes. they checked them and it read 1/32''. i had to get new brakes right then or risk ruining the rotors. i bought this car with a 60 day warranty. i called eli the day after i got the brakes replaced and he said he couldn't do anything about it. he suggested i should have driven back to n. j. to the dealer. that's absurd when you are at 1/32" on your brakepads. the total cost of both repairs was $125 you think with that price there would be no problem with a dealer of this size. all i got was ... nothing i can do for you. beware!!!! read more

The car was fine, but the owner/salesmen Mike is a weasel. He tried to talk us into a car we did not want and acted with a better than thou attitude. He also commanded his illegal alien worker in Spanish, to quickly clean and get the car we wanted ready. I wanted to walk, but my wife was tired of looking and desperate and he pried on it. Don't support the weasel, he is a used car salesmen in the worst way. read more

I purchased from J & S AutoHaus September 2016. The process was very easy and quick. I had the car I wanted in a little over an hour. Khader was personable and friendly. He was not pushy or over selling the vehicle. I did have a issue with my vehicle after purchasing but Khader was extremely helpful in getting it fixed. read more

5 stars for excellence and customer service. Great inventory as well as their other locations. Best used car dealership in NJ with the largest inventory ! read more

Talked to one of the people there over the phone after I gave them authorization to run the numbers for me with my ssi. They did nothing. Two days later went down to buy a vehicle that was on the lot for 163 days and it was gone. Oh my seen that before with this company. Then when I was still going to get something due that their hours south of me, I went inside their showroom, which didn't pan any help. Nothing. Nobody even looked at me and 2 sales man were helping a 3rd sales man write a car up. I went out to look at other inventory and started looking close at the cars. The other vehicle I did see apparently close to new, had dented arm marks, in the center console that looked like someone with really oily skin sat there, and the tailgate at rust on the very edge. Im not sure how a vehicle with 9 miles gets chipped paint and rust but whatever, total waste of my time. read more

Car buying experience was very stress free and overall great. Khader was great and very helpful, no pressure involved in the process. I would highly recommend to anyone. read more

Dealership could not provide me with the plates after 30 days and now the temporary plates are expired. Now I'm stuck with no car because the temporary plates are expired. How am I suppose to go to work? When calling the dealership, they refused to work with me to solve the problem. Also, car purchased had warning lights and dealer would not repair it for me. If buying a car here, don't expect service once payment is made! read more