Very prompt and effective repair on every visit, been exclusively using them for four years…read more Always give a good estimate and stick with it. They have never tried to oversell either. Would recommend them to everyone

Saturday April 30th 6:30 PM…read moreB & C Air Conditioning and Heating, Inc. was contacted to come out for service call. The business committed to "fix" the air conditioning unit. Chris the technician came out to diagnose the issue. The air conditioning unit was completely out of Freon. He told my mother it must have a leak. He said would fill it with Freon to get her through the weekend and come back Monday to fix the problem. The temperature in the house never got below 87 degrees from Saturday when he added 7 lbs. of Freon "to get her through to Monday." I called another company to get a second opinion because 12 hours later it was still 87 degrees in the house. They informed us there was a leak in the outside unit which means the whole unit needs to be replaced to fix the problem. Informing us that adding Freon would be a total waste because it will not hold it with the nature of the problem also informed us the compressor was not working either. Therefor just adding Freon would never fix this issue. Chris the technician from B & C showed up Monday to fix the air conditioning unit. Mother informed him his services were no longer needed. He then proceeded to scam my elderly mother out of $500 by charging her 665 dollars for his service call on Saturday when he knowingly added Freon to a unit with a large leak! He then said he would cut her a deal and only charge her $500 which she paid in cash because he was at her house demanding payment. Please help us stop this gross negligent action from happening to anyone else. Procced with extreme caution.

Disappointed to say the least. The lady who takes phone calls for service does not deserve to be…read moreon the phone with customers. She's rude and obnoxious and had NO BUSINESS to interact with the public. Currently this company is rated as a 3 star. In my opinion based on their administrative service they don't deserve but a rating of 1. They need to be investigated by the BBB.

Comments: We were…read moreexperiencing electricity to only half of our home. After calling swepco to find out it wasn't their problem, my mother in law highly recommended Town & Country as they had used them for years. They came out that afternoon to find the problem was our main breaker had burned through our bus bar and we needed to replace the entire box. They returned the very next morning prompt and on time and fixed the problem. They were so professional and polite, they will now forever have my business !

Bill's HVAC showed up with kindness when it mattered most and got a friend's AC running in the…read moreAugust heat. Truly good people.

John and his assistant were very knowledgeable and very nice I highly recommend them they were out…read morenext morning and had the unit up and cooling in time and very reasonable prices

Called James on a Sunday night... He came first thing next…read moreday and fixed my air conditioner... Very impressed with Ideal Air...

Very professional and polite. AC went down, came out in a few hours the same day I called. Very…read morereasonable charge as well!

I had a leak in my bathtub. It turned out to be a leaky hot water side handed. The man in charge…read morecut two large holes in the vanity in my bedroom, but he still didn't find the leak. He finally listen to me, made a cut under the bathtub in the first floor ceiling to find the leak, but he broke the center handle. They left for lunch without telling what they were going to do. They came back with a cheaper faucet set, but couldn't find a replacement for the center handle. They left a complete mess of my house, holes and debris, and shower that didn't work properly. I had to call and pay for another plumber. Pace charged me nearly 700 dollars, so in other word, this leak cost me over $ 1000. dollars with hole repairs and a new plumber. I will never recommend this company to anyone.

Pace Plumbing communication sucks. Don't respond back after calling. Just patched up and still…read morehave the same issue and now they don't wont to answer

I love how this company (used the shreveport branch) communicates with you. They sent me a picture…read moreof the technician. They sent me a live link so I could track their vehicle when coming to my house. Everything was explained very thoroughly to me. Everything was left clean. They used shoe covers while in my home. They installed a new electric water heater, located in my attic. I am extremely satisfied with their customer service, professionalism and technical skills.

Repaired outside water leak in April 2024 and leak is back. Called and was informed that they…read morewarranty for 1 year. Said they would come repair again. Told receptionist I don't think I can afford to pay to have the same leak repaired every 2 years. I think customers with leak issues are better served looking elsewhere for service.

I Do NOT Recommend this company, they are quick to rip off the elderly customers!!! The office…read moremanager is rude and disrespectful to elderly customers, not sure Mike knows she is running this company out of south Bossier!!! She told a longtime customer to loose their number and told my daughter her grandmother was crazy!!! Unexpected and not called for! zero stars!!!

The number for this company is 318-747-7291. Ask for Marsha to set up an appointment!read more