If you need an appliance repaired, call this company . Evan returned my call immediately, showed up…read moreon time , and was very thorough in the service of my Viking Stove. His charges were very fair. He is personable, considerate of your floors, and explains the problem or adjustments . This was an excellent experience and I highly recommend this company.

Our Speed Queen washer started leaking profusely into the drum after a recent move. Amazing how a…read morebroken washing machine can grind a busy household to a halt. Evan was able to fix it in short order. He responded quickly via Yelp and scheduled a service call, and based on my description of the problem and the model number, was able to diagnose the likely problem and order the part ahead of time. He sent me a parts invoice electronically and I paid it. He texted several reminders of our appointment and was right on time in the three-hour window specified. Really nice and knowledgeable guy. Pricing was fair. He not only fixed our washer, he answered my burning questions about how our dryer is set up. He works on most major appliances so we'll reach out to him again whenever the need arises.

The service was spot on and the repair to the dishwasher was done quickly. Couldn't give 5 stars…read morebecause the gentleman was a bit too rude for my husband and I. We need another appliance repair and my hesitation is because he was so unpleasant. But then, we didn't ask for a friend, just a good repair man.

Amazingly prompt and responsive. Quick service and reasonable pricing. Highly recommended!read more

Since my review I still have not heard back from Oregon Stove Works. My wife and I went to the fire…read morestation and talked to them about our options. The fire station staff gave us the name of a man who was able to come out and sweep our chimney within 3 days. See my other review about them. "Coast heating and air conditioning" we had a great experience with that business.

I have nothing good to say about this business. After more than six months we had to hire another…read morecompany to finish the installation of our fireplace. This was after they had been paid in full. It was an absolute nightmare that we are still dealing with almost a year later. Please do yourself a favor and use another company. We are not the only people he let down. There are others. I recently heard he was not closing his business so I felt obligated to post this review so other people would not go through what we did. He does not even deserve one star. : (

My front load washer had a pump failure, won't drain…read more After determining it was the pump that failed, not the motor, we called around for a specific Kenmore water pump. It was easily found on the internet but who wants to wait a week or more to see if you get the right part? We called around and the places we called referred us to Glenwood Appliance. So off we go.... I happened to bring the broken pump with me, I walked in and was greeted by a smiling young lady who asked what she could do for me. All I did was raise the pump and say I need a new one of these.. before I could tell her what it was, she said I have those over here.... Holy smokes, you kidding me?! I really like it when employees know their stuff! She brought out a small box, cut it open and BINGO! The exact make and model with the same part number even. This small shop had a factory part for a 5 year old front load washer, man what a relief! My machine broke down last night, tonight it will be back in action! The people here are knowledgeable and resourceful as she let me know that the next time I need anything, i should also bring the make and model info, just in case they can cross reference it with a part from another brand! Nice!

They fixed my ice maker and microwave quickly and reasonably. Friendly, professional service.read more

Very happy with our service tech, Riley. He checked everything and fixed our dishwasher that day…read more We had another tech from another co who charged more and didn't even try to solve the problem. WE will use this company again.

Had AYS service tech come out for washer which was leaking. He had to find out prices to repair…read more Mgr called suggested because of repair cost be better to replace unit. Thanks to Michael who did further his mission of building relationships.

1) Returned phone call the next day 2) Scheduled a home…read morevisit for three days out 3) Fixed the dishwasher issues asap 4) Was honest about what was going on with the dryer and offered options 5) Prompt return to make the repairs 6) All is well That says it all, doesn't it?

Scott answered immediately on a Monday and confirmed that he could work on LG Refrigerators after…read moreexplaining that it had stopped working on Saturday. As he promised, Scott showed up between 1 and 2pm the same day. So far, I was impressed. He pulled the refrigerator out and listened for a few minutes, said the compressor is gone and stated that he did not do that kind of repair. Other than advising that we should not have purchased an LG (it is 4 years old and high end), he did no other work and handed me an invoice for $75. I figure that works out to about $300 an hour for worthless advice. Would never call Appliance Pros again for any appliance repair.

wwwA waste of $253.00. Superficial inspection led to techs offering an incomplete diagnoses on a…read morerepair and poor recommendation that I never would have ordered if I knew how much it would cost. Issue: Had a dryer that made a loud noise. Called them arranged an appointment for $64.95. Two techs showed up, noticed the drum was off the rollers, suggested I order new roller gasket and felt to fix the issue. Claimed these were the only parts needed to fix the issue. I assume they inspected the drum and it was fine seeing as they didnt mention any damage caused by the rollers. If the drum is off the rollers - it is critical to inspect the drum for damage! They took about twenty minutes to inspect the machine and 15 minutes to order parts for $64.95. Different tech shows up to install the parts a few days later. Estimate for repairs is $253.00, including first appointment. Tech installs parts and then says that the drum is damaged and needs to be repaired - a $400.00 part. Tech says they dont know how long the dryer will continue to function. Calls office to request discount, no discount is offered. The dryer runs but makes a noise louder than it did before I called. Its so loud my neighbors complain until I can get a new dryer installed from Lowes. A sharp chunk of metal fell out the first time I ran the dryer after the repair, tearing up clothes. Now I have a dryer that is louder than even and shreds clothes for $253.00. TIFU: Trusted the first techs had been thorough enough to inspect the drum for damage, since it had been knocked off the rollers. Followed the advice of a professsional who failed to check the most expensive replacement part in the dryer. Ordered replacement parts I didnt need to fix a problem I didnt need to solve. Recommendation: Dont let your mechanic replace a cracked headlight if they fail to tell you the engine block is cracked! Ordered a new dryer for $400.00, but to me its worth $653.00. Would not recommend. Next time I need dryer repair, I will be sure to ask about the conditon of the drum first. I didnt realize it was the customer's job to ask the condition and status of the most critical and expensive part of the machine. Recommendation: Dont let your mechanic replace a cracked headlight if they fail to tell you the engine block is cracked! EDIT: Got a call from someone a few days after leaving this review. They sent me a full refund check $253.00 for the ordeal.

I will start with this, when I contacted them he told me if I could be patient, he would be able to…read morehelp me. I call over a month of waiting for CONTACT is pretty patient. At that point, I emailed in and was told they were sorry it was taking so long and the "repairman" was on vacation. Now 2 weeks later, not a peep. My advice on this service, buy the manual, memorize it, buy a $50 part and fix it yourself, it would be faster. Absolutely the worst service I have seen in many years. Too bad they tarnished the name of Glenwood appliance who always seemed very helpful. If I could give zero stars I would. Don't waste your time or money with these clowns.

So far - NOT SO GOOD. They came out Monday to look at our dryer. Keith charged my mother $245 for…read morea part he ordered saying it would be here by Thursday. I called Saturday asking if they had received the part, and was told 'NO'. Dude said the part would be in on Monday. Asked to get a call-back on Monday for a status update - received no call. Today is Tuesday, and I have not received a phone call from them. I tried calling. The voicemail mailbox is full and cannot take anymore messages. I just sent them an email, but it was returned as UNDELIVERABLE.

I hired them to fix the compressor on my refrigerator in my investment property. I paid them $335…read moreand the compressor still didn't work. After calling them again, they said they'd come back the following day to repair it again. They never showed up, no call, nothing. Both my husband and I tried calling the office, the tech's cell, and we have yet to receive a call back. I want a refund and an explanation of the no show, but it looks like this company just doesn't reposed when they don't feel like dealing with an unhappy customer.

I called JO's Appliance after calling several other companies for a service call. Our washer wasn't…read moreworking right. The other company's were going to charge me a ridiculous high price to fix the washer. JO's prices were almost have the price of the other companies. Joe came out and was able to fix the washer for a far less price than his competitors. If we need appliance repair in the future, we will be calling JO's Appliance .

Jos came out to my house cause my refrigerator was not getting food in freezer frozen.. i allready…read morehad the back cover off ..he asked if i had a soft clean towel he could use .. he used my. Nice clean towel to put down on my floor to keep his knees nice and clean ..then he reached down and touched the compressor for two seconds got up said the compressor was bad, junk it to exspenive to fix.. didnt do anything else,didnt even open the front doors .i asked if he could give me alittle breAk on the amount he was charging me since he was there for under 3 mins? HELL NO be said..$120.00 i paid him..later that day i noticed a frost build up inside the freezer ..never done that before..i googled it, it said un plug fridge for 2 days and take inside panel of freezer and check to see if the glass fuse tube was burn out .. it was. Pluged back in 3 days now freezer 0 degrees working great . Went to jos store to see if he could give me one of those used glass fuses...their vary commen...NOPE. So he got my $120.00 check for 5minites of Bullshit and my compressor is perfect .. oh yea also. Jos sAid when he was here after his service work..THAT HE WOULD PICKUP AND HAUL OFF MY BROKIN GARBAGE SIDE BY SIDE FRIDGE FOR FREE FOR PARTS...yea you mean turn around and sell it $500.00. What a guy huh...