Great price and service. My 1 bedroom apt was a complete mess and it looks so good now…read more Cleaning - 4.5 (if I were to nitpick there were 2 small areas that was missed and needed to be wiped down) Booking Process - 4 (I wished they sent me an email confirmation and/ or asked for my phone number to keep in better communication with me regarding my appt time but they are responsive via yelp) Professionalism - 5 (Nice, thorough and they brought all there own equipment and cleaning supplies.)

quick, efficient, and also went the extra mile for certain things like scraping old duct tape…read moreadhesive off the floors w a scalpel! definitely worth the $160 we paid

I hate coming home to a mess. It stresses me out…read more But between managing a busy work schedule and trying to fit in quality time with my kid, my free-time is limited, and spending weekends doing chores like cleaning is not something I particularly want to do! So I didn't ... and surely enough, despite my efforts to try and tidy up here and there, the mess built up. At first, I didn't really notice it, but then little by little, the place became unmanageable. It got to a point where I hated going home because I felt like I was walking into pigsty and it depressed me. After trying to ignore the issue, I reached a point where I decided I needed to do something because ignoring the problem was not going to fix it; and if I wanted to change the way I felt about my messy home, I needed to either spend the time cleaning or spend some money hiring a professional to help me. I'd never hired a professional cleaning service before and practically speaking, I initially had three concerns: (1) where do I find one? (2) can I even afford it? and; (3) can I find a trustworthy company where I feel safe entrusting them with my keys to come in and clean my place while I'm not home. As for my first question, I literally didn't know where to start. Eventually, I managed to find my way to Yelp and looked up services that are near me. I'm in Edgewater and based on my location, it recommended 4 places, so I requested a quote from all 4. Express Cleaning Team was the last to respond to my query but I'm really glad they did because it solved my second concern: cost. I originally had an idea of how much I wanted to spend but after receiving quotes from the first 3 services, I was left feeling disappointed because it was WAY beyond what I wanted to budget for a weekly appointment. It turned out that ECT's rates are so reasonable and affordable, my only regret is not having looked into this much sooner. All I had to do was to fill out their booking form on their website. Once I completed their dozen or so questions, I was quoted less than $100 a week to clean my two bedroom/one bathroom apartment. Now that I knew there was a service near my home that fit my budget, the only thing I had left to determine was whether I could trust them enough to give them a copy of my keys to clean the apartment when I'm at work. I wanted to make sure, so once I got an email confirmation from Jimmy, I asked him if it were possible to meet someone from the company on a weekend when I was home. Despite being outside of their business hours, his wife Fary graciously agreed to come by on Saturday to meet me and personally clean my apartment. I mean, how amazing and awesome is that?! It was her day off, but she still nonetheless took the time to come to my home just to meet me, give me the peace of mind, and did a truly AMAZING job. I didn't stay the entire time she was there but when I came home later that night, I was left speechless. I was so stunned and grateful for the care and attention that was clearly spent because everything was perfect. Honestly, it was like every little thing was carefully put in its place and every surface was expertly cleaned. You could easily tell how much care and attention was spent making sure I came home happy. If you're reading this review, you may be interested in hiring a cleaning service but have similar concerns about actually hiring one like I did. If so, I hope this helps in your calculus for reaching a decision. I was very pleased in my decision to hire ECT and I'm certain that going forward, I will actually want to come home instead on being depressed whenever I walk through my door.

Booked a cleaning and Fary and her team did a great job. Everything was cleaned and organized and…read morethey were very thorough and fast. Would absolutely use them again!

Ok, to start I never leave 1 , but I can't believe how unclean my apartment is after a supposed…read more"deep cleaning." Showed up late, left early, ended up having to vacuum and dust after they left, and they had to return after I told the owner that the baseboards in my bedroom were left filthy. My things were not returned to how they were found and my kitchen floor was barely mopped. I work two job and I NEVER have anyone clean my apartment, but I only have one day off a week and for once, I didn't want to spend it cleaning. I paid what was owed because I didn't want no static with these strangers in my home, but I would not recommend this cleaning service to anyone. They're gonna tell you they are going to clean this, that, and the third, and proceed to do a half ass job. Going to have to find another service because this was not worth the money or time. UPDATE: After the owner decided to not take accountability for a terrible job, I will expand. I did say that an hour later would be great, not realizing that they would rush the job and still leave at the original time (when Carlos arrived, he told me that they would do two hours instead of three I was paying for because they had another job scheduled after and needed their "rest"). None of the shelves throughout my home were dusted. If I'm paying for a deep clean, why should I have to point out obvious dirt throughout my home. Clean EVERYTHING (which in this case includes surfaces and baseboards). When they came back to clean the baseboards in my bedroom, they literally did so without vacuuming the floor and just wiped across the board with a rag. I had to vacuum my rug and my floors because there was still debris on them throughout my apartment. So yes, Carlos, I did leave a one star review because you all did a terrible job. And yes, Carlos I leave a lot of reviews (most of which are pretty good). But you Carlos, and the two women with you, did not do a good job so maybe next time, do better, instead of talking my head off about what a great job you're gonna do. The customer shouldn't have to tell you to wipe down every surface and clean every baseboard in a deep clean.

Two cleaners came. They worked briskly and efficiently. The apartment smelled clean and fresh and…read morelooked the same. Thank you for a job well done.

Two cleaning employees came. They did a thorough job with the bathroom and kitchen, which made both…read morerooms smelling fresh. Still a bit dusty in the living room, but for the price and time that they stayed cleaning, it's something that can be overlooked since we had them focus on other rooms.

Online services can be a bit sketchy, especially these days when scamming is the norm. Well, I took…read morea chance and added Queens Cleaning Service to my project portfolio. I had NEVER used a cleaning service, so I was skeptical. My appointment was scheduled for 11AM they never stopped working til 12:45PM. They wiped and cleaned all rooms, including my bedroom, bathroom, livingroom & kitchen. I noticed a few minor items that weren't completed but, overall, ​Good job!

55 minutes late. Unbelievable and unprofessional Waste of…read moremy time. Sad. Can't rate the service because nothing transpired. However the tardiness says it all If you can even show up or even if you don't want to, communicate

They did an amazing job on my move out cleaning. They were on time, came with their own cleaning…read moresupplies. Communication was great. Asked that someone inspect to make sure the cleaning was satisfactory. Great company I highly recommend.

Scheduled a deep cleaning of my kitchen and porch and was pleasantly surprised - Queen's Maid was…read morepunctual, professional, and personable. They did a great job - the rooms look and smell great. I've booked them for biweekly service. I highly recommend them.

Great deep cleaning! Quality work and very reasonable! Will def recommend and use again. Thank you!read more

Cleany contacted me for a redo service, and the new cleaner did a great job. The owner seems to…read morecare about the ratings.

Had a great clean in my 2 bedroom apartment. The bathroom had a lot of stubborn grime that Belgica…read morewas able to get all out - the kitchen and fridge also were completely deep cleaned. Very professional