I can't say enough good things about Tim. I used him for my very expensive antique rug years ago,…read moreand after my beloved frenchie, Lulu, passed, I decided to get all the ruggables cleaned. She was the best girl and never had ONE accident. Carpets never smelled nor looked stained - everyone told me it was a waste of money because my house was always so clean and ruggables are inexpensive. Still, I remembered how kind Tim was and thought - it couldn't hurt. While the before / after pictures of the rugs look about the same ... the black water does not lie. That's from my rugs! I could hear the guys in my bathroom shouting in disbelief - they were shocked when it poured out that color because the rugs didn't look dirty in the first place. It just shows you WHY you really should get rugs professionally cleaned. (FYI No harmful chemicals were used nor poured in toilet.) Beyond the excellent service - Tim remembered my girl Lulu - and even stories about my late husband. I was beyond touched. I had only met him once, and he's had hundreds of customers since that time, yet it was like he had just stopped by last week. He and his helper both took the time to not only do a fabulous job, but also connect on a personal level. As sad as I was, I felt better when they left. Absolutely recommend 10000%

Timothy and Co. did a Great job in cleaning A 3 year old Velvet / Cotton Tufted Sofa!…read moreThey were on time! Professional, Knowledgeable , friendly, Thorough- very Happy with Timothy - My sofa is beautiful after a thorough careful cleaning!! I hope to work with you again- exceeded my expectations after a disappointing appointment with another company. Thank you again! Paula Scarsdale, Ny

Mike H, Richie, and Matt were terrific! Very professional and kind. We will work with you again…read more Thank you so much. June Mangini

Working with this company was a complete pleasure.from Dora in the office to Luis, Richie and…read moreMichael. They efficiently came on time and looked at my rugs and assessed that they need to be done in the plant. Carefully Luis and a helper packed them up and put them in their van. The job took 2 1/2 weeks a bit longer they expected, but it was well worth it. The rugs look great and I am so pleased. Michael and Richie did a great neat job putting them in place. I thought the price was well worth it. I will definitely use them again.

Jack was very helpful and knowledgable, and gave me lots of advice over the phone about my rug…read morestain (kiddo spilled green smoothie, ugh). He made calls to his team, rearranged appointments, and scheduled me for the same day - just a few hours after my desperate call for help! Great customer service.

I called David, from NYC Local Carpet, and was able to arrange for an in-home estimate within days…read more He came and was clear, concise, and friendly regarding the services offered and the cost. There was no "hard sell" or push to suggest unwanted or unnecessary services. He took our 8x10 rug with him and in less than a week, returned with our 7-year old rug looking brand new. He and his colleague Patrick also steam cleaned 2 swivel chairs, leaving them bright and fresh. We highly recommend NYC Local Carpet.

Very responsible company and quick. The best for codvid cleaning service I've got. Prices are good…read moreand affordable. I would definitely recommend them to everyone. Thanks for your great service.

good service. $225 deep clean…read more Tony was fast to respond offering to clean my two seat couch. Tony also saved me big money by not charging more to carry the steamer up the stairs. I guess this is usually a hidden fee for some services charge for. The couch was super filthy before, now it's a good spot to sit! Not totally grime free, there are still some wear, but it's an old couch. Now it's a clean old couch!

Great! They arrived on time (even 30 minutes early) and had excellent communication throughout. My…read morebedroom was cleaned in about 20 minutes, and I could immediately see how much cleaner the carpet looked. Fast, professional, and highly recommended!

Cristina, Tatiana and Patricia did an excellent job and were very thorough and detailed.read more

Extremely disappointed. They sent a cleaner named Cristina to clean my 1-bed apartment. She…read morefinished in under two hours and did not clean the floors (see my photo of the kitchen floor). My vacuum is cordless and has a digital screen that tells me how much time is left on the charge, so I could also tell that she used the vacuum for only about 10 minutes. But the most bizarre thing is that she ate food from my fridge. Customer service acknowledged this and apologized, they offered to have someone come back for a "touch up" but I would not trust anyone from that company to enter my home again. They did not offer any refund. I demanded a refund of the $30 cash tip I left the cleaner, which they did provide. Look elsewhere for your cleaning needs.

Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

YS Cleaners did an excellent job cleaning my couch! I would definitely hire them again!read more

I have white boucle sectional which is a little sensitive to stains. Several stains appeared…read morerecently , and thankfully I didn't try to remove them on my own (eugene at YS tells us that this would have been a mistake). We reached out by text and received a prompt quote, with what we believe is a reasonable price. Check ins before the appointment and an on time arrival. Technician thoughtfully wore booties to protect floor. Sofa's looking great and we are happy. Apparently all the products are organic, which is nice.

recently had the pleasure of using Megerian Rugs & Carpet cleaners for rug cleaning services, and I…read morecouldn't be more impressed. From start to finish, the experience was exceptional. John was professional, courteous, and incredibly thorough. He took the time to understand my specific needs and provided personalized service that exceeded my expectations. The results were outstanding--my rugs look brand new! The colors are vibrant, and all the stains and dirt have been completely removed. I also appreciated their attention to detail and the care they took to ensure my rugs were handled with the utmost care. I highly recommend them to anyone in need of rug cleaning services. Their expertise, dedication, and customer service are truly top-notch. I will definitely be using their services again in the future.

Start to finish, we had a great experience with Megerian, which rejuvenated my two large old rugs…read more They washed them, removed stains, and did a lot of reweaving to repair moth damage They are excellent communicators, responding quickly and with detailed quotes breaking down the various kinds of work needed. They identified additional things to be done (fringe repair and remediation of faded color), which I wanted to leave till next time for budget reasons, and there was no pressure to do the work now. The pickup and drop-off were easy to schedule, prompt, and the guys who did it were happy to work with us to get the position just right on reinstallation. I will only use Mergerian for carpet work in the future.