Sabrina and her team did a great job with short notice when I needed someone for a move in…read morecleaning! They did the carpets and cleaned from top to bottom! They even worked around my 2 dogs who wanted to help! Thanks for the amazing service and will be using again in the future!

The 2 stars equals the cleaning...they did a pretty good job. My complaint is the pricing. She…read morecharged us $2,200 to deep clean my new home, and all the other companies were half the price. She also told me I need to pay for wear and tear of her vehicle and time in the drive. I wish my job would cover that. Unrealistic...she also cancelled on me, I need reliability. I know she has done that to other homes she cleaned, so I'm out. Would NOT suggest them. From Sabrina's response it's obvious how abrupt she can be. Be aware if you decide to hire them. Side note, my name is indeed Laura! So don't try that fake account accusation.

Need to have a portion of our basement pad replaced and carpet stretched following a washing…read moremachine repairperson's mistake on our first floor (water poured into our basement). We've had the water mitigated by another company, have estimates of the damage, insurance is making it right again and we are starting to restore. Inquired whether Jensen's does this type of work. They do. I asked, "Could we get an estimate?" Their response: "Maybe you should go with another company, we are a month out". My response: "That's ok, everything is 6-8 weeks out". Their response: "Something about your request doesn't seem right and I feel uncomfortable with this situation." My response: "What could be uncomfortable, I am asking for a service, you said you do this type of work. Do you not want to do business?" Them: "I am uncomfortable with insurance being involved and you have an estimate already from another place, why don't you go with them." My response: "Insurance isn't an issue, they are paying to rehab what is needed, the first company who mitigated the water gave us an estimate on the repair but we are looking at our options, so we found you online." I say, "It seems you are suggesting there is something odd about our request. I ask again, "Do you not want our business?". Their response, "No." So rather than saying they don't want our business to begin with, they push us to seek another provider then say there is something that makes them feel uncomfortable about our request. That is just strange to suggest to a customer! Just say you don't want to do a job, one that I can only assume must've been assessed as a "smaller" job. Be upfront with the customer! Not a good interaction.

I lived in an apartment complex that had a hired deal with Jensen's carpet care, so we didn't have…read moreoptions as to where we went. I would just say I was not impressed with the service. Quite honestly, I'm not sure if they ever really cleaned... our carpets still had dirt on them. The service was also quite pricey. I would not recommend; I will not be using this service again.

I had such great service. I highly recommend Chem-Dry of Oshkosh. Everything with the process was…read moreexplained to me and this old carpet in the apartment looks great! Thank You Chem-Dry! MJH - Berlin WI

From the owner: Your Healthy Home Starts Here™read more

I will always recommend Impress for carpet cleaning. Very good service and clean carpet again!…read moreThanks!!

We had a renter leave our condo with very soiled and stained carpet and I was afraid we would need…read moreto replace it all. On top of that, we were under the gun time-wise. They were able to squeeze us in before anyone else could get there and they did an amazing job on the carpet and the laminate kitchen and bathroom floors! I couldn't believe they were able to clean everything up to look almost like new again! Friendly and at a fair price to boot! We'll definitely use them again!

The owner, Mark Pekarske I believe is a pleasant enough man, but his service and customer relations…read morewere terrible. When I called to very politely express my dissatisfaction he hung up on me and said that if I called him again (a 2nd time) he'd file harassment charges. His behavior was appalling and his service was, in my opinion sub-par. He cleaned my living room carpet with "special attention" to a soiled area in a matter of 15 minutes. The area still has an odor. He paid little attention to detail and after he left I wiped up his footprints from my kitchen floor, and put the toilet seat back down...where he had flushed his dirty water. I even had to call him back to clean an area of the carpet that had candy embedded in it. He picked at it with the keys in his pocket and again after he left, I cleaned the remaining residue.

From the owner: Quality carpet and upholstery cleaners. Our business professionally cleans and deodorizes both…read morepersonal and company residences. We also clean cars, trucks, R.Vs, and boats.