I wouldn't recommend this particular location. While products are run of the mill and in line with…read moremanufacturers, customer service was abysmal. Upon entering and walking through the store multiple sales associates made eye contact with me & did not engage or ask if I needed assistance. After asking for help, positioning myself in a place where I was easily accessible to any sales person, I watched as each salesperson helped another patron around me. It took persistently initiating a dialogue to gain some semblance of help that was quickly discontinued. As a young person of color, I will not be returning to this REI location, but will bring my business elsewhere. Really a same, I've enjoyed REI in the past but this experience has been discouraging.

First time actually going to a brick and mortar store like this. Great selection of outer wear of…read morecourse. I mean it's REI! I had to swing in to return a couple of items I'd purchased online and the woman behind the counter was so very accommodating and sweet. There absolutely ZERO hassles. Walked around and was graciously helped by a couple of employees as I was trying to determine the best hiking pants that could carry me through a number of temperature changes. So many good brands to choose from with so having deep discounts too.

This is a better version of the TjMax at my pervoud one star in that I hated how the lines were so…read morebad and how everyone punched and kinda moved me out of the way. This place is like a better version of that with less lines and is not as packed on thanksgiving after day in Black Friday

There is only one Sierra store in MA. They have great prices on great merchandise. We will return.read more

This Dick's Sporting Goods is HUGE! Two floors with plenty of sports gear…read more You can find all the apparel, men's, women's, & kids, on the first floor & I believe the equipment on the second floor. Located across from the Natick Mall, it's one of my favorite stores to frequent. You can catch a bunch of sales on popular brands such as Nike, Patagonia, Adidas, etc. Sometimes you can find their shoes on sale; Hoka Bondi 8s are currently on sale by the way ;)) Had a great experience today here. I was looking for an item that the app had said was in stock at this location. A worker assisted us in searching for the size so was looking for. Unfortunately, they didn't have it/couldn't find it but it was nice that they tried. Parking: lots of parking available!

Never had issue here! Love DSG!…read more Ample parking, always a huge store they don't have all the frills of the new one but overall we enjoy this location. They have sneaker selection which we were looking at and trying on, staff was friendly to us and asked us if we needed sizing right away. They have walls Yeti and Stanley tumbler and bottles which is great! A ton of apparel, sports gear and more! Download the app, save 20 off on $100 or more purchase. There are some brand exclusions so read the fine print or ask the cashier to try the coupon anyways!

I was in desperate need of a new pair of shoes for a 5k I'm running, as the ones I currently had…read morelost all their support, and chunks were missing from the soles. At this point, my shoes were hurting my performance more than if I were to run barefoot, so it was high time I got some new running shoes. Went in to the store and was immediately assisted by an amiable employee who walked me through a gait test and brought up three pairs of shoes for me to try. Used their test socks (yes, they have test socks!) that match the ones they sell in the store so you can try them on with your shoes. Got useful feedback and recommendations for other brands of shoes that would be a good fit if I wanted to run longer distances. All in all, I left the store with some new socks (Balega silver), a foot roller (Nano X), and a brand new pair of shoes (ASIC Gel-DS Trainer 24) for under $200. Money well spent, and will definitely go back when these shoes are dead!

When i walked in for the first time, there was a "sign up" style sheet of people waiting to be…read morehelped. There were only about 4 workers taking 15+ minutes to help each customer. Leaving everyone else just standing there waiting. No one offered any help until they were done with their current customer. Waited 30+ minutes just to get called, ask for my size in the style i wanted, and then checked out. People revisit this style of service. Very ineffective for customers like myself who know what we want and want to be in and out.

Such a great experience ordering from these people! Large selection, great customer service and a…read moregreat range of pricing options. We ordered embroidered fleeces, the embroidery was well done and the order of twenty eight was ready in 3 business days!

From the owner: All Brands for All Seasons…read more The Action Apparel team brings over 50 years of experience in the uniform and corporate apparel industry. Allow us the opportunity to enhance, update or create your corporate image utilizing our state of the art embroidery and screen printing capabilities. Action Apparel was created to be a single source provider for all business apparel requirements. Whether your needs are for industrial uniforms, heavy duty work wear, sportswear, outerwear, FR/ARC Flash, Hi Visibility safety apparel, security uniforms, or for today's business casual look, Action Apparel has it all!

I am taking the time to write this for what was CLEARLY a one star experience, however, I want to…read morediscuss the second star first. Some months ago I was looking for a particular cosmetic item. I wandered into Neiman Marcus and was greeted by staff at the front of the store. They didn't have what I wanted but they were charming and friendly all the same, and although I didn't really go into Neiman enough to review then, I want to give credit where it is due. This weekend, however, I was on a mission. And that mission was shoes. (Granted, it's often my mission, I even have a blog about shoes.) I was not my finest. It is THE MALL. So I shunned my Feragamos for some comfy Rockports (if you want to wear those stilettos you love so much in old age, you don't want to wear them ALL THE TIME. Your feet with thank me) and did a little couture-a-thon. I love the Natick Collection, on whole, because you can visit all of these high end shops and departments stores without looking and acting like a snob and still receive genuine, warm customer service. Except, apparently, at Neiman Marcus. The "gentleman" in the shoe department did not acknowledge my presence, despite the fact that I was lingering and checking out shoes for a while. I didn't expect attention right away, as he was catering to another woman when I walked over, but when another woman appeared some time after me, in a perfectly pressed shirt and Tory Burch flats he IMMEDIATELY flitted over to her and asked if she needed any help, abandoning the first woman. Um. HELLO. I'm right here. It was a very "Pretty Woman" moment. I looked over to him and the look he shot back at me felt like disdain. This, of course, was hysterical. I really hope this guy makes commission, because I spend more on shoes than some people spend on cars and houses. I headed over to men's where my shopping companion was having a much friendlier experience and told him the story. For shame, Neiman Marcus, for shame. Additionally, the selection was very sparse. Only a few pair from any given designer, and, in many cases, not the most recent offerings from that designer. Did I mention my obsession with shoes yet? Anyway, I won't be back. Ever. PS Dear Shoe Guy: You sell shoes. Get off your high horse. Also, you are WAY too old for that hair. (In other news, I CLEANED UP at Nordstrom.)

Neiman Marcus at the Natick Mall is a exceptional location. We do not have a Neiman Marcus outside…read moreof the Natick Mall and Boston for the entire state of Massachusetts. For this reason, it is a long drive to get to Natick and shop there. It was well worth it, we were warmly greeted by a very attentive Victoria in the fragrances section. We went in knowing exactly what we wanted although she insisted that we keep a open mind and try the scent of other *creed* scents. We tried them, and were pleasantly surprised as to the variety. Victoria was excellent, engaging, and courteous. Customer service is difficult, Neiman Marcus clearly has the training down as i did observe all other representatives performing the same routine with lots of attention and quality. Previous reviews and lower star reviews have a common theme, and it is that the person feels as if net-worth dictates treatment. That the representative or the staff must cater to your arrogance level. "I have this, i spend this, therefore you should treat me better than anyone else" It's absurd and toxic to the community.

Great stretchy athletic top and bottom would recommend buying from the store. It's super cute and…read morecomfortable. The one thing that is hard to handle is the pricing but it is definitely worth it.

Being a person of color and shopping, there's always someone peering over you. Especially here. I…read morewanted to try on a pair of pants for fall season coming up. The lady at the fitting room asked me to place my other shopping bags outside of the door. This is unacceptable especially giving that the fitting room is an open space and anyone could have grabbed them. Don't come to this location. They suck.

In short: Good prices (big sale), helpful staff, and well organized store made this a very positive…read moreexperience. Suit shopping is not high on my list of priorities but once ever decade or so I think it's important to do. As a still barely clinging to my 20's guy I never really considered shopping here. But a huge sale and a proclamation of its excellence from my brother in-law motivated me to give it a shot. I walked in and honestly, I was overwhelmed. There are tons of suits - some which looked better suited to my grandfather than to me, but I pressed on. I suggest you don't be intimidated by some of the older styles - they're trying to cater to a wide age group and if you ask for help (they are very nice and not pushy or stuffy at all) they'll help you find suits more befitting your style. The store was somewhat busy when I went on a Sunday afternoon (about 6-7 people which I thought was a lot for a small-ish suit store in Framingham) but the employees were walking around to make sure everyone was being helped. The employees showed me which suits were on sale and which were on clearance and gave advice and suggestions when asked. I was sure I wouldn't buy anything but I walked out of there with two new suits which will be tailored to my specific size later this week. Overall, it was a good experience. I assume the suits are good quality (how can anyone really know) but with 70% off they were worth the investment. Now, you probably won't find any super slick snazzy suits here but you can definitely find some good go to pieces. They also sells other accoutrement such as belts, ties, pants, etc. I stuck with the suits and am now all set for another decade or so.

Came in looking to rent a suit for my dad, a lady told us she would be with us after helping…read moreanother customer, we waited in the back for 30 minutes and then she left, there was only one other employee who had been helping this other guy for a good 30 minutes now, we even moved closer up thinking he hadn't seen us. No, he had literally been ignoring us, he checked out this guy and then another customer walked up to the counter, he turned to them to help them when the customer pointed at us and asked if we were first, he said something along the lines of "they can wait" or "i'll help you first" I didn't quite hear it, my dad went up to him and said "we've been waiting before him" and he just shrugged him off and said he would help us after. i'm not usually a review writer but this is unacceptable. understaffed and they're rude. would not recommend this location.

There are few times when you're truly impressed with a retail shop, especially with so much…read morecompetition out there, but this Brooks Brothers location is the exception. From the impressive aesthetic visuals as you enter the store, to their vast inventory, to the exemplary customer service, this store delivers on multiple levels, and beckons you to return. The atmosphere created in this store is inviting, and urges you to stay and browse. They have comfortable leather chairs, and a TV, and the store reflects the imagine of the brand quite well. Because of the layout and the product placement, you can't help but linger as you check out all they have to offer. The store is organized and laid out quite nicely, and the inventory they stock is truly impressive. It's frustrating when the majority of items you want or are interested in seeing have to be special ordered. This is not the case here. They seem to make an effort to stock a vast majority of items just for that reason. The staff is professional, knowledgable and courteous from management down through the ranks. It is clear they take tremendous pride in their customer service, and it shows! They not only are friendly and knowledgable, but they also dress the part, and take pride in their appearances, which is huge to me. They're selling an image, and they know it. The staff here also does quite well at balancing being helpful without stepping over the line into being pushy and/or smothering. You feel at ease in this store. Overall, a great place to shop, and a wonderful store to browse if you're not familiar with the brand and want some gift ideas for others, or even for yourself!

I really like Brooks Brothers clothing but I and my wife never enjoy walking into this store. So…read morefar we went to the store three times and each time none of the sales rep greeted us or asked us if we need any help. The way they talked to us lacked respect and made us feel belittled. Their attitude reminds me of walking into some luxury car dealership with casual clothing and no one even bother to say hi or smile to you. I guess the store can keep the merchandise and we'll keep our money. I'll continue to buy Brooks Brothers but I'll probably buy it online to avoid the unpleasant experience and a ruined Saturday afternoon.

I went into the store to get an estimate for t shirt printing and was approached by a worker who…read morewas rightfully busy. The problem was that he made it very evident that he did not have time to speak with me by hastily asking what I needed. I quickly told him my specs and was told to email the owner with my request and the owner would get back to me. I would have taken the email and POSSIBLY sought their service had he shown some interest in attracting more customers. Hopefully the owner is a little more cordial and attentive.

Our local pet grooming business has used Straight Stitch for all of our custom clothing needs/wants…read moreover the past year and a half. Gary was able to take our custom designed fonts and logos and match them perfectly to create screen printed t-shirts and hoodies in a variety of different colors and styles. We then decided to have jackets made with our logos embroidered. Gary took the time to sit down with us, listen to what it was we were looking for, discuss different options, send us proofs/samples to make sure it was exactly what we wanted before putting it on our clothing, and then created beautifully embroidered jackets that met all of our expectations. We did a good amount of research into screen printing and embroidery places before choosing where to have our stuff done. Straight Stitch has the highest quality product, in the quickest turnaround time, for completely reasonable prices. We will continue to use them in the future and highly recommend them to everyone!