I had COM come out and replace an inefficient HVAC system in May of 2024, great experience,…read moreprofessional and were eager to get the job done right. I had run into n unexpected issue, but Wilson and his team assessed the problem and took care of business. Would recommend for both installation and service. I should mention that the price was very reasonable.

After seeing their exceptional work at another facility, I contacted Charter Oak Mechanical to…read morereplace my AC compressor with a heat pump. Although my furnace was ok, it was old and I decided to replace it also. Their price was reasonable. Although, the owner, Steve, said the job might go to two days, Robbie and his crew arrived on time, and got right to work with the replacement. They completed all of the work on testing, and set up the new equipment on my Nest thermostat. They cleaned up completely, and walked me through all of the new equipment. All said, they did the best job I could ask for. In the office, Julie ably worked out the schedule, invoices, and rebates available for the equipment I was purchasing. I will be pleased to continue using Charter Oak for any ongoing maintenance, if any is required.

My mother's condenser stopped working at worst possible time this summer. This company also…read moreinstalled my home air-conditioning system so I knew they were reliable and trustworthy. I was able to get them scheduled for a couple days out, on a Friday afternoon end of day no less, and the technician was able to diagnose and fix the unit within 10 minutes. Matt was very professional and explained everything. Appreciate the service from this company. Thank you.

My central a/c up and quit on a Saturday, called this company and spoke to Kat who was very nice…read moreand helpful about my problem, as they were booked up I was not able to get an appointment for 2 weeks. Long story short there was a cancellation and a tech was able to come out that Friday. Alan took one look at it had it up and running in about a half hour. Very professional and understanding company I will highly recommend! Very reasonably priced as well!

Great insight into our HVAC problems. FIxed our commercial HVAC issues where other companies failed.read more

From the owner: We're industry professionals with more than 28 years of experience. More than half of those years…read morewere spent working closely with the big three manufacturers of HVAC equipment. Customer service is a priority, and since we're perfectionists, we're not satisfied until you're satisfied. If you have questions or you're ready to schedule service, contact us today! Service, Install, Maintenance, Repairs, and Facilities planning services for everything imaginable in HVAC/R.

I highly recommend Omni Mechanical. After my heater let go I was dealing with a flood in my…read morebasement. Omni came out promptly and explained what my options were and scheduled service for the next day. I was surprised they could make the installation so quickly and I was very grateful. The technician suggested an additional safeguard for the Water Heater and I was happy to have them install it. at first, I was skeptical to have additional cost, but it was the best thing for the protection on my home for the future. Omni provided Excellent customer service that could be difficult to find today.

They saved me. I had a leak in my basement and i could not get anyone to come. My friend sent me…read morethe home advisor link and Omni mechanical called me first thing in the morning. They came that same day wearing a mask and efficiently fixed the problem. They were so nice and so professional. I highly recommend them!

Charges $185 / hr. Schedules w/o estimate or disclosure of stacked pricing practices =…read moredeceptiveness. I immediately paid cash but emailed owners for review and corrective action. What follows is my 4/7/20 email that received no courtesy of a response. Once paid, they had no desire to respond. I'll let you be the judge of whether you feel their actions fair and appropriate. I will stick with Veniskofsky Plumbing and Heating in Vernon. Hello Laura, It was a pleasure speaking with you yesterday and I truly appreciate your offering assistance while Tony is incapacitated. This said, I should have been advised, in advance, of your flat rate billing practices. I loyally work with a lot of contractors, as Tony can attest, and understand that practices vary greatly. My guard was down. Nevertheless, I feel compelled to share with you that I would not have had Allen do the repair if I had known that there was an $89 charge for the 10 minute diagnosis and then the $115 pump would be marked up 250% to $291. When backing the cost of the pump out of the 90 minute job cost we are at a $185/hr labor rate. These are practices akin to those of Aiello, that I avoid and warn people against. In all fairness, I cannot take issue and voice my displeasure to others without first sharing with you. Thus this email. Stay well and all the best to you and Mark, Bruce

Our family had an unfortunate failure with the Navien installed unit and Precision Mechanical…read moreresponded to our emergency call. The qualified technicians quickly identified the problem and interacted directly with the manufacturer for an eventual resolve. The highly-trained technicians were very professional and polite and helpful to the homeowner. The owner, Mark Strickland, inspected all the work once it was done and gave final directions regarding the unit. Any time a call has been made to Precision Mechanical, the response is quite immediate. Great company!!!

I believe this SERVPRO of Manchester / Mansfield is affiliated with SERVPRO of Bloomfield /…read moreEnfield. I only call this out because I was told to call Manchester, which I did but both locations are on the same business card and it appears the people I dealt with came from Bloomfield. But it was all good! I had a really horrible sewer leak in my house and while the plumbing was repaired elsewhere we needed major clean up. I called SERVPRO as my excellent plumber suggested and they were able to come out next day. The estimator explained what needed to be done, gave me a verbal estimate but wasn't able to confirm exact price at the moment (he tried but someone at the main office wasn't around or something). This was the only thing that could have been improved - no exact price and he was a tad on the slick slide . I called the office later in the day and got a precise quote that was less than the verbal by several hundred so I was good to go! Crew of 3 arrived the following morning, on time, and they were great! Got right to work, we're friendly, VERY clean and did a wonderful job. They had to remove Sheetrock, insulation and debris and clean and disinfect . I believe the lead was Geno and a Project Manager named Dustin stopped by mid-project. Both these guys are top notch and I can't say enough about how happy I was with the experience. The job was done right and quite honestly for less than I thought it would cost.

I worked here when I was younger and realized it wasn't for me, alot of the people were very nice…read morebut as in every workplace some just plain sucked! I think the majority of the people that use this service will be very happy..