The 4th place I called no one would come for my furnace not running because I wasn't an existing…read morecustomer. They were here within an hour and had it fixed and I didn't feel like I got price gouged.

The best thing about Nutmeg is their promptness in returning calls and their willingness to explain…read moreeverything. I needed and new boiler and Chris took the time to explain in detail - and in terms I could understand- which would be the best boiler for me. Our boiler replacement was a rush job that Nutmeg carried out quickly and professionally.

My mother's condenser stopped working at worst possible time this summer. This company also…read moreinstalled my home air-conditioning system so I knew they were reliable and trustworthy. I was able to get them scheduled for a couple days out, on a Friday afternoon end of day no less, and the technician was able to diagnose and fix the unit within 10 minutes. Matt was very professional and explained everything. Appreciate the service from this company. Thank you.

My central a/c up and quit on a Saturday, called this company and spoke to Kat who was very nice…read moreand helpful about my problem, as they were booked up I was not able to get an appointment for 2 weeks. Long story short there was a cancellation and a tech was able to come out that Friday. Alan took one look at it had it up and running in about a half hour. Very professional and understanding company I will highly recommend! Very reasonably priced as well!

I had COM come out and replace an inefficient HVAC system in May of 2024, great experience,…read moreprofessional and were eager to get the job done right. I had run into n unexpected issue, but Wilson and his team assessed the problem and took care of business. Would recommend for both installation and service. I should mention that the price was very reasonable.

After seeing their exceptional work at another facility, I contacted Charter Oak Mechanical to…read morereplace my AC compressor with a heat pump. Although my furnace was ok, it was old and I decided to replace it also. Their price was reasonable. Although, the owner, Steve, said the job might go to two days, Robbie and his crew arrived on time, and got right to work with the replacement. They completed all of the work on testing, and set up the new equipment on my Nest thermostat. They cleaned up completely, and walked me through all of the new equipment. All said, they did the best job I could ask for. In the office, Julie ably worked out the schedule, invoices, and rebates available for the equipment I was purchasing. I will be pleased to continue using Charter Oak for any ongoing maintenance, if any is required.

Our family has been using Leo Bond and his crew for over 20 years and have always been satisfied…read morewith their timely and meticulous work. We recently had a leaky kitchen faucet that was rusted into place changed out by their plumber Troy. He was quick and left everything immaculate. They've also charged us a fair price for each job

From the owner: We Sell the Best & Service the Rest!…read more Macca Plumbing & Heating is a family owned and operated business. We are large enough to handle your biggest project, yet small enough to give you the personal attention you deserve. Whether it is a dripping faucet or a bathroom remodel, commercial or institutional project, Macca Plumbing can get the work done professionally and efficiently. If its a Water Heater, boiler, pipe leaking, toilet, disposal, sump pump, sink, heating pipe, outside faucet, frozen pipes call us for fast dependable service. Need a gas pipe run for a new stove, a gas grill or pool heater? You can count on us to get it done right.

Great insight into our HVAC problems. FIxed our commercial HVAC issues where other companies failed.read more

From the owner: We're industry professionals with more than 28 years of experience. More than half of those years…read morewere spent working closely with the big three manufacturers of HVAC equipment. Customer service is a priority, and since we're perfectionists, we're not satisfied until you're satisfied. If you have questions or you're ready to schedule service, contact us today! Service, Install, Maintenance, Repairs, and Facilities planning services for everything imaginable in HVAC/R.

I called Albums Plumbing to have 2 outside faucets replaced and a kitchen faucet installed. The…read morecrew came out the next day! The service was excellent, the work and the guys were very professional. Everything was fully explained and when they finished they made sure it was all to my satisfaction. I won't call any other plumber in the future. I have found my go to company.

Excellent with the call back. Excellent price. Excellent workmanship. Professional business…read more This owner and his company where spot on with the price and professionalism They did not upsell me or price gauge me . They can right out when they said they would . Went right to work and did the work professionally and properly. Another company tried to charge me 400 more then this company. I'm a firefighter from massive and I know what things cost . I highly recommend you use this company for there good work and professional business ! There honesty with there pricing goes a long way. To often people go with one price and they are paying way to much for the job being done. This coming is honest and fair. Hands down they did a great job and are a five star business !

We had our master bathroom completely remodeled - down to the studs. That included taking out a…read moredifficult spa tub, rebuilding the floor, tearing down a shower - everything gone. In its place is a beautiful walk-in-shower, new upper & lower cabinets where the old shower was, new vanity, new lighting, beautiful porcelain floor tile, bidet seat for the toilet, they even stripped the popcorn ceiling and repainted it. The bathroom took time - with snow storms causing a minor delay, a long freeze requiring their plumbers to address other customer's emergencies - but it is gorgeous! We love our new master bathroom. Additionally, every carpenter, plumber & electrician that worked on the bathroom were gentlemen - friendly, accommodating and precise in their responsibilities and work done. We would recommend WB Dickenson in a heart beat.

Called their office Monday morning regarding a slow filling toilet. Was told that they would arrive…read moreMonday afternoon. They did not arrive. Called the office again on Tuesday and was told that they would arrive Wednesday. They did not arrive. Thursday, they arrived without notice around 3:30. The plumber who was difficult to understand said that it was plumbed incorrectly and he would have to re-pipe in the basement and that it was too late to do that day so he would have to come back another day. Since this has been working for over 80 years, I felt that the more likely scenario was an issue with the mechanism within the tank. At around 4pm, the same person/receptionist that I had spoken with, called and asked for payment of $165 dollars. I provided the credit card and made the payment. I explained that although I am not a plumber, I wanted to better understand the problem prior to paying and additional $500. She said that she understood my concerns and would have someone call me Friday. Of course I was not called. They demonstrated urgency in securing payment for the call fee and half-hour minimum, however, their performance in meeting agreed-upon obligations was lacking.

I recommend getting a second opinion before making major decisions based on this company's…read moreinspection. Glasco came for what was scheduled as a routine furnace checkup. Three people arrived, which surprised me. Shortly after starting, I was told they had "bad news" and that a crack in the heat exchanger was found using a borescope. I was told they could not show me a clear image because the camera battery had died, and a second, lower-resolution camera produced a fuzzy image. No carbon monoxide or combustion analysis report was provided. Despite this, the furnace was tagged "do not operate," shut off, and I was billed $293. Immediately afterward, one of the individuals--who turned out to be a salesperson--was prepared to provide instant quotes for a new system, which felt high-pressure given the circumstances. I obtained an independent second opinion from another licensed HVAC company. They performed a full combustion and CO analysis in front of me, provided a written report, and confirmed that while my system is old, it is currently safe and not leaking CO. I contacted Glasco's salesperson and service manager, shared the independent report, and requested a refund. I also filed a BBB complaint. Weeks later, I have received no response. Based on my experience, I strongly recommend independent testing and documentation before acting on safety claims or replacement recommendations.

We have used Glasco for several years and have always been pleased with their professionalism as…read morewell as their work. We are under a maintenance contract for both heating and AC. When they came last week, there was a malfunction with air vent, were given the estimate ($1,917). They had to purchase the part and worked on it and had the problem resolved. We were then told the 'igniter' was worn down and it would need to be replaced. Since they had the part and technician was already here, we were given the estimate of $620 which we approved. He completed that work in less than 20 minutes. I asked for a receipt and expected to see the cost for the part and labor. We requested the receipt more than once and when received only the total was listed... I know that part is less than $50, and we would be ok if as a customer, we would be told what their hourly rate is (like electricians, plumbers). When I called and spoke to "John' I was told this was their flat rate, that they don't disclose the cost for parts... We feel at a minimum that the customer is entitled to have a clear itemized bill.