Top-notch service, friendly and helpful!! Craig was great and very thorough in all he helped us…read morewith today! Lucky to have them in the community--wish they were in mine, but don't mind driving for their help!

Had these guys assemble a bicycle for me ... everything was perfect and FAST…read more Great customer service, these guys really care about what they are doing BRAVO !

The general manager, Mike saved my RAGBRAI. My bicycle was significantly damaged in transport to…read morethe ride. It is a recumbent, and the damaged components were unique to that model bicycle. Mike was able to devise an effective repair that allowed me to fully complete the ride.

Bait Switch Ripoff…read more Doesn't honor advertised prices in their web store. Cancelled my order even though they claimed they had inventory in stock. Asked for explanation, got no response. Shady! Avoid...

In town for a month for work and I brought my folding bike. 2 days in my pedal falls off damaged. I…read morebrought it to CycleX and they fixed it cheap! Thank you. Great shop.

My husband and I were cycling the Katy Trail and one day into our 5-day trip, my husband's back…read moredisc brake wasn't working. We'd brought tools to handle minor repairs, but we couldn't get the brake adjusted enough so that it would grab without rubbing. At our wits end and wanting to get back on the road, we visited CycleX. They diagnosed the problem and offered us a couple of solutions at no charge--which completely floored us and was beyond kind. What selfless, remarkable service. This bike shop and all their staff should be lauded--as this type of behavior is what makes the cycling community such a wonderful thing. Thank you, CycleX!

Just bought our 3rd bike from Klunk. There are other bike shops in town that are well equipped,…read morebut their sales help are usually college aged kids, many without much knowledge of what they are selling. This is absolutely not the case at Klunk. Not only will you be helped by adults, but adults who build, repair, and tune up the bikes...they are also avid cyclists. As usual, I looked at all the shops in town but I bought again at Klunk for the reasons above.

I've only been to this place about 3 times, but all three my needs were met with haste. The first…read moretime I went I got a flat in my back tire, he took it in and not even two hours later it was done and ready to pick up. The same situation happened the second time when I also got a flat in my front tire, got it done quickly with no problems. But by far the best experience I've had with this place is recently when my bicycle needed a tune up. He evaluated it and there were many problems with it as I had gotten into an accident a few days Pryor. (keep in mind I bought the bike used so it was already pretty banged up). The amount of time it was supposed to have taken was about a week. And He said it was going to be around $150 to fix everything and he did. And I was not expecting so much work to be done In such a small amount of time and the level of quality that was done. It only took two days and I'm very happy with the outcome. I cannot recommend this place enough. Super honest business owner and speedy service, I would go here for all your needs!

A small store that's well out of my area. But, I was picking up an event tag here for an upcoming…read moreride. In the 15 minutes I browsed the store after getting my tag no one asked if they could help me; someone acknowledged me on my way in and another on my way out. I was looking for small accessories and not large ticket items. Since they're available at discount retailers and other bike shops I decided to seek them out closer to home.

Extremely poor service. I brought my bike in for a tune-up under my plan and they suggested I get…read morea new chain, which was fine. I picked the bike up and withing 25 miles the rear tire shredded on one side. I returned to the shop and was told this was just normal "wear and tear" and had nothing to do with the tune-up. I asked if an examination of the tires was nto something done in a tune-up, and they promptly told me that they have no way of knowing when a tire will shred or become unusable. The shredding was considered "a coincidence". I equate this to taking my car into the shop and know they will look at all the vital parts (tires included) and make recommendations on them. They seem to know what the remaining life span of a tire is I ended up having to buy a new tire and tube, which they would not even give me a discounted price on. They also mentioned that the tune-up plan I had purchased should have never been sold with the bike (not sure what that was all about...). I have been to many of the other bike shops in town and they are knowledgeable and thorough. These folks seem to be in it just for the money. Don't go here unless you really are in a bind. Go to a place where they know what they are talking about.

Fantastic way to get around to all the historic sights in Nauvoo! It was much easier for our family…read moreof 6 to hop on and off the cart than to move seats and climb in and out of our mini van. Very fun too! Beautiful view and nice breeze from the openness of the golf cart. We will definitely rent again on our return visit to this beautiful, historic little town. Thank you!

Great job on over hauling my Schwinn Colligate. It rides just like new. Thank you both!read more

Great shop, stopped in on Saturday morning, able to work on my girl friends bike with…read moremodifications to get the fit just right AND a bike tune up. Very reasonable on parts and labor, Highly recommend!!!!

Needed two tires, they had them in stock, put them on my rims, great customer service.read more

Thank you so much Nick and Tony for their amazing service and positive energy today. I purchased a…read moreused #handbicycle for my nephew and it needed a chain, shifter, brake and cable. Nick hopped on it and worked with it to understand how it was set up and got it working like a dream. If you are in eastern Iowa or Western Illinois and need a #localbikeshop I can't recommend Nick enough. I also got some parts for my own bikes since both of my Chicago LBS closed. Nick's will be my preferred shop moving forward.

Cordially helpful and diligent They came in early and on…read morebudget Great place great peeps

Wow! We went shopping for bikes at a bunch of places in the STL area and this place had the best…read morecustomer service by far! Beyond helpful and patient with us as we figured out the best bikes for each of us! Even helped us set up the bike rack on our truck. Definitely recommend!