I've been using Brager Auto Detailing for several years now. My main residence is in Wisconsin…read morebut, have a place in Walnut Creek, CA. My schedule is extremely hectic and Kerwin is always on time and works with my busy schedule. His attention to detail is fantastic. I'm a very detailed person and appreciate his hard work plus he comes to my place and does a wonderful job. I will continue using Kerwin as my detailer. Great job...

I tried Kerwin after reading positive reviews on Angie's list to detail my Audi and Fiat and to…read morepotentially wash these and Accord on a regular basis. He comes to your house, does a great job and is very professional. My wife got caught in a light rain the other day in the Audi and we saw water when she pulled in garage. Next morning it was like someone had wiped it down and buffed it; the water fell right off. Convenient and very reasonable prices with excellent work. Don't have to worry about used rags scratching wax at car wash assembly lines any more

We recently bought a used car from Alban after seeing it advertised on CL. After texting back and…read moreforth with Alex regarding the car, we headed to Concord a few days later. Pulled up and realized it was a mechanic shop. They also buy cars at auctions, repair and do maintenance on them to resell. The car we were looking at was in great condition. Price was also right and everything was fast and easy. Alex was very nice and accommodating. They even took care of the DMV paperwork for us. Nice family owned business! Definitely recommend!

Hector was awesome! I had an emergency on the side of the road. I had a hose on my heater coil…read moreblow. They fixed the issue in no time at a great price! I will be bringing all of my vehicles here in the future! Thank you Hector!

Really sad that I referred my friend to get a diagnostic there for her check engine light. They…read morecharged her over $300, and when she came to pick up her car a few days later after declining the $2000+ repair service, there were a pair of greasy work boots in her trunk. Are you kidding me?!! Makes us think someone was out joy riding in her Audi. When I brought this up to AJ, he had the nerve to defend his mechanic. Seriously?! You just lost a long time loyal customer!

Four of my neighbors has had their catalytic converters stolen in front of their homes and…read moretherefore, I decided to protect myself from these thieves. I bought a cat shield online and called around for someone to install and A.J. gave me the best price. All parts were installed correctly and the job was done in a jippy!

I had a fender bender and needed my bumper replaced. It came out perfectly, and the color matched…read moreto a T. Prices were reasonable, and my car was ready on time. Manuel, the manager, is professional and straight-up. It was a pleasure dealing with him. At the end, I did meet a guy who seemed like the owner. Totally lacked people skills, but that's why you hire good people like Manuel to deal with customers.

Bumper scratches & dents on my Platinum Bronze Bimmer which were single-handedly affecting resale…read morevalue. I have to get the whole bumper fixed. Manuel's the man. Communication - Available via phone & email. I really appreciate that he was able to respond to my urgent estimate request via email on a Sunday afternoon. He actually answers the phone call [no receptionist bimbo or slacking voicemail]. He also responded to me after hours, which helps when you are a busy bee. Estimation - Able to provide estimate when I emailed pictures of the car - He stayed true to his estimates even though the final job was more complex. Credibility - Quality of work was 5-stars and total, absolute value for money. - Takes pictures of each step of the process and I got almost daily updates. Professionalism - Lot of clarity when he speaks and I do believe he is not trying to "sell" me anything. Usually service professionals will make the job seem like they have to resurrect the titanic even if it's just a tiny ding. Cons - None really - The place is a little secluded to come after hours, so recommend dropping off/picking car during daylight. Thank you Manuel.

I've known the manager of this shop, Victor for a long time. Probably close to 10 years now. The…read morefirst time I found about him was through my brother who had his car repainted 4 times because no one could accurately match the slightly-sun faded gray. Victor was the first to get it just right and on his first attempt. My family has stuck with him since and now he helps all my friends and customers. With the amount of people I've seen go through his shop I haven't seen one dissatisfied customer. This guy deserves a thumbs up - honest work, good pricing, and a serious attention to detail.

These guys did a nice job respraying my car. It's just a daily driver, but I was a bit nervous…read morebecause it had a LOT of trim that had to be removed and painted a different color from the body. But they took it all apart, painted everything well, put it back together properly, and did a good job of fixing all the little dents in the body. The car looks great and they were very reasonably priced. All in all a very easy process: they were no problem to work with and I'm really happy with the way the car came out.

This is a best place to take your car there for any kind of repair…read more Phil is very knowledgeable and has plentyof years of experience. He knows AUTO well. He has a great setup and works without wasting a minute at work. His charges are pretty reasonable and you feel happy to pay for his services as his work and results are very good. Phil is very dedicated and talks less. Advises point to point and takes care of any issue with intense care. Only thing is that you need to buy the parts of your own or may be it is more quicker to finish his job if you provide him the parts. I have been started taking my car to Phil since 2013 and done major 120k servicing from him. Also I do oil change/filter change from his garage. I highly recommend Phil!!

Won't get cheated. Will fix what is broken and give advice about other NEEDED services…read more One man operation, so things may take a little longer, but he doesn't charge for it. So helpful in keeping cars running 200,000+ miles.

I am not usually a complainer and I am willing to pay for needed work however Infiniti of Livermore…read more(car dealership) has me stuck in a difficult position with a repair they should own up to, I've had the worst experience with the service team mainly Michael Troche. I bought a brand new QX56 and started having issues with the car not starting in high temperatures...stranding me and my family with 2 young kids. I brought the car in to correct the issue however the service staff could not diagnose what was wrong or reproduce the issue. This was not a battery issue however every time we brought the car in they told me it was the battery. We have replaced the battery 3 times in 4 years... however the issues still exist. We were stranded again 2 weeks ago when it was hot and decided enough was enough. That's when the service "manager" told us that this is "your problem" and in order to diagnose the problem, it will cost you a minimum $165 even though you have brought the car in 3 times before (twice under warranty). Michael Trouche provided one of the worst unprofessional customer experiences I have ever experienced especially considering we purchased the car from their dealership new and Michael was the initial service rep to service the vehicle under warranty. I think he is covering up for his past mistakes and short-cuts. Unfortunately, Michael is also passing on the hundreds (potentially thousands) of dollars in cost back to us. Our car has only 51K miles on it and we paid over 50K for it new. I have only service my car at this dealership for ongoing maintenance. They are going to lose my business now and in the future. I have reported this experience with Infiniti Consumer Affairs however they are also backing the dealership for making me pay out of pocket for repairs that should have happened long ago. This is not the reliability and service we expected from owning an Infiniti or any other car. They have me stuck with an unreliable car without having to pay for the repairs of their defective parts. I'd really appreciate any help an assistance you can provide. At a minimum, I'd like the public to be fully aware not to take a dealerships lack of diagnostics (in this case..just replace the battery) as a resolution to a mechanical issue. If it isn't taken care of under warranty, they will not do the right thing even if it is reported.

I recently had my '12 EX35 serviced (Dec. '17, regular maintenance) at Infinity of Livermore…read moreService Center. The team of Ander, Burke, Michael and Lincoln provided friendly, helpful service, both in reviewing the particular needs of my vehicle and in taking care of all service issues. That friendliness and helpfulness made the trip out to Livermore, from Oakland, all that more worthwhile. While I was concerned about extra travel time to and from Livermore, when the Oakland Infinity Service closed, the reception I received upon dropping off my car, and the service offered and provided, in their beautiful new facility, made it all worthwhile. The service was done well, on time, the car clean, and the travel time to and from less problematic than I anticipated. Plus their willingness to provide alternate transport, while my vehicle was undergoing service, was a nice touch. Infiniti of Livermore Service Center is definately worth considering for anyone in Oakland who owns an Infinity vehicle or needs service, Mark G

Johnny was great and the work was outstanding. They really stand by their work here...offering high…read morequality work at a fair price. Easy going, honest, and very reasonable. I shopped around and found this shop to be very competitive and able to accommodate my schedule. I would highly recommend Svensson Auto Body for all of your body work and paint needs. My Audi looks brand new! Thanks Johnny!

Johnny and the rest of the team are as good as it gets. Fixed a dent in my door that caused the…read morewindow not to seal when it was up. Entire process took less than 60 seconds and Johnny didn't even want payment for it. Only body shop in the east bay that I'll use going forward