Coming back with a new review but this time with a purchase I made I had such a great experience at…read moreAPEX and wanted to share now that it's officially been a month with my new car! From start to finish, everything went so smoothly. I was honestly expecting the car-buying process to be stressful, but I was in and out within just a couple of hours. A huge shoutout to Cayla, she made the entire experience so easy and comfortable. She was patient, knowledgeable, and took the time to answer every single question I had without ever making me feel rushed or pressured. That meant a lot to me, especially as someone who wanted to make sure I was making the right decision. I absolutely love my new car and couldn't be happier with how everything turned out. If you're looking for a smooth, straightforward, and genuinely positive car-buying experience, I highly recommend asking for Cayla at APEX Motors!

Update 5/11: Owner Gary reached out to me via text and attempted to refund me through Turo, which…read moreTuro did not approve and Gary states that he is not able to refund me directly. I originally requested a partial refund which was denied and the employee then when on to harrass and threaten me. I did not update star rating as I don't believe it was out of the goodness of his heart but because of a recent negative review. 6 months has passed and to just now try to rectify the situation is not great customer service. I was offered a free rental, but the experience was so terrible that I declined. And why Gary has my private information still is unsettling

David Lin is an honest and trustworthy person. He understood that we were on a tight budget for my…read moreson's first car and he suggested a car that is amazingly great! A car that will last my son at least 5-10 more years! The Nissan Altima had very low mileage, brand new tires, very clean Interior and Exterior. Only one owner, no damage nor accident reported by Carfax. He even did an oil change for us! I highly recommend Auto4Less to anyone and you wont regret buying from this dealer!

I am a senior shopping alone and received great respect and thoughtful, outstanding service…read morethroughout my purchase of a creampuff used vehicle at Auto4Less. David is an honest and enjoyable person to work with, also. He took time with me, but didn't waste any of my time in the process. Even now, after the sale, he answers questions and sells great cars with good service to anyone I have referred to him. Many thanks!

I never thought I would write a positive review for Toyota Fremont. About 20 years ago, my family…read morehad two very bad experiences here when trying to purchase a car, and ever since then I honestly avoided this dealership completely. We walked in yesterday with zero intention of buying anything -- we were just planning to look at a car and leave. To my surprise, we ended up buying a car... and I still can't believe it myself. The reason is Michael, our salesperson. He completely changed my perspective of this dealership. He was friendly, patient, and genuinely easy to talk to. He gave us honest comparisons, explained the deals clearly, and never once made us feel pressured -- which is very different from what we experienced here in the past. Michael made sure our budget and needs were respected, and he helped us find exactly what worked for us. His professionalism and sincerity made the entire process smooth and comfortable. Because of him, I now see Toyota Fremont in a completely different light. Thank you, Michael, for restoring our trust and making this a positive experience.

My sales man Kourosh and finance team were excellent! He was attentive, listened to my needs, did…read morenot upsell any add ons. They were able to secure me with a better interest rate than my credit union. I am overwhelmingly satisfied with my Lexus purchase and the professionalism and customer service that I received at Fremont Toyota :)

I was in search of a used but quality car. I came across The Dealer site and saw 2 particular…read morevehicles I was interested in. I was unsure which one to choose from but eventually I decided on a BMW wagon, had my heart set on it. I had every intention of coming in the following day to purchase it that I put down a $200 deposit on my credit card. Billy, the sales man and Sonia the book keeper and financial professional helped me do this seamlessly. unfortunately that evening I had a loved one come to me in an emergency and needed to borrow a good amount of funds, as a result, this left me unprepared to financially buy a car at that time. I texted Billy to make him aware of my unforeseen situation & my change in plans that I had to ask billy to please credit me back that $200 deposit. Usually nonrefundable, but billy and Sonia were very kind and considered the circumstances and refunded me anyway ! Now I don't know about you but I find that commendable and at the same time refreshing. Sometimes stuff happens and it's great to know that there's still people out there that care, and even at a car dealership! There out there, there's only a few of them left. I will certainly go back when I'm ready.. Buy with confidence at The Dealer! Ask for Billy, tell him Manuel sent you!!

special thanks to Billy! The entire team is amazing. i'm so glad I chose this dealership…read more... Thank you Billy for all the love and care of the car, cleaning, down to entertaining and playing with my kids! you are all an all star team! I'm so thankful for the work Sonia did and thankful for CJ's input as they were very welcome! Thank you!

Thank you for taking care of me.Julian at Pacific Bay really done everything to make sure that I…read morewas taken care of the best way as possible.Thank you for making me feel right at home and for selling me a quality vehicle.I would definitely come back and I would definitely refer everyone to exper there business.Thank again

Drove all around the bay to look for a used car and Pacific Bay Auto had exactly what I was looking…read morefor ! The owner was super helpful and sweet :) he gave a generous discount for the car and with a quick process, we were in and out of there in less than an hour ! Would highly recommend :)

Mark was a great service advisor…read more My honda civic had a couple of recalls, and in the past I would make appointments, but was told that the parts were unavailable. However, Mark went the extra mile to reserve those parts for me to make sure that I will have it. I am from San Jose so it is a bit of a drive to Fremont to get a service done in my opinion. I was also able to get a complimentary car wash and had my infotainment checked out. I was having apple car play issues but must be because I dont have the original apple cord lol. Thanks Mark!

On March 12, 2026, I arrived for my confirmed 12:00 PM service appointment at AutoNation Honda…read moreFremont. There were no other customers waiting in the service area when I arrived. Despite this, at least two customers who arrived after me were attended to before I was. My repair order was not opened until approximately 12:49 PM. Mistakes happen, and had the issue been acknowledged and addressed appropriately that day, I probably would not be writing this review. Instead, what disappointed me most was how the matter was handled afterward. During the visit, I interacted with Lucian, Fabian, Kevin, and eventually Service Manager Eric Rule, after waiting approximately 1 hour and 25 minutes to speak with him. Mr. Rule acknowledged that the incident should not have happened and advised that it would be investigated and that I would receive a follow-up. Over the following several weeks, despite multiple follow-up emails, I never received the promised explanation or investigation findings. My primary concern was never simply the wait time--it was the lack of ownership, follow-through, and accountability during the escalation process. It was only after I escalated the matter to Honda Customer Relations and AutoNation Corporate that General Manager JT (Viet) Tran became involved. Mr. Tran handled the matter professionally, engaged constructively, and ultimately resolved it by offering $500 service credit (I declined as I would not go there ever, perhaps) which was later replaced with a $500 check. I appreciate his willingness to step in and bring the matter to a fair conclusion. This review reflects both aspects of my experience: an appointment and escalation process handled by Service Manager, Eric Rule, that fell well below expectations, and a professional effort by the General Manager JT Viet Tran to resolve the matter after corporate escalation. I hope the dealership improves not only its appointment handling but also its customer communication, follow-through, and accountability when issues arise.

We just purchase our daughter a car at Yama Auto Brokers, and it was easily the smoothest…read moreexperience I've ever had. No high-pressure tactics or "hidden" surprises--just total transparency and professional service from start to finish. ​The team was incredibly efficient with the paperwork, and the quality of their inventory is top-notch. If you're looking for a stress-free way to buy a car, this is the place to go. Highly recommended!

Great buying experience, all the sales people were really helpful and very nice! Not pushy sales…read morepeople like you often find in big dealerships. Thanks again for the smooth transaction!

Michael Whang sales manager and Erik Sayago sales person were great to work with. Super smooth…read morecommunication, test drive process and walk around was great, efficient, friendly and knowledgeable. Felt like I could trust them every step of the way. Happy to get a great car for a good deal Dimitriy S. in finance was very difficult to work with though. Hard sell on a bunch of insurance and service plans, got personal and then questioned my judgement. Most frustrating was then added in a accessory charge at the end which he said was mistake. On careful review of his paperwork,, he had this added accessory charge, from the beginning of the paperwork and tried to rush through it and dismissed my questioning, it when we first looked at the paperwor. He then tried to sell a $8k insurance product that he immediately dropped to $3k then refused to hear a no until I walked away. Could not trust him.

I just moved here from TN. I go to Hyundai for all the maintenance on my car…read more I stopped by and asked if they could help me change out my headlight. I could do it myself, I had the bulb, just didn't have the correct length screwdriver to do the job. The first associate who greeted me was awesome. Super cool. He wanted to help me out but he wasn't a tech. So I ended up waiting for the lead tech, who when approached me, off rip just started to shake his head no. I thought he was joking so I asked if he would be able to help. He replied saying, "No, we charge." Which was something I expected. Though when he proceeded to say it would take up to a HALF HOUR to do the job and they charge $280/hr. Saying they also don't charge anything less than an hour. I thought that was pretty insane to change out a bulb. I then asked if they had a screwdriver I could use to do it myself. They refused that as well. Don't seem to want to help in any way. The place had no business as it is..you would think they would treat their potential customers better. Seems like dude hates his job. I ended up going to the dealership across the street, they changed it out for me for FREE. Took them less than 15 mins. Tipped the associate $40 and was on my way. Definitely won't be returning to this establishment again.