I called Coopertown to deal with squirrels in my attic. David and his crew were highly professional, thorough and skilled. That's one reason why Coopertown's work is guaranteed for a year. And they weren't just good at what they did, they were also "good people" - incredibly polite, very quiet with no radios playing, took special care to protect my home even putting protective coverings over their shoes each time they entered and then cleaned up thoroughly even washing down the sidewalks when they finished up to remove moss build up. That wasn't part of the job but it's that willingness to go the extra mile that distinguishes both the people and the work they do. Coopertown first came out to assess the problem and before leaving provided a detailed report complete with photos that documented where the squirrels were entering, the damage they were causing and explained how the problem would be solved. They also provided a firm quote. Repairing the damage and sealing up the numerous entrance points the squirrels had used was a fairly large job. When they came back to do the work the crew showed up exactly when they had said they would, and they had a clear step by step plan that allowed them to address every detail in the original report without wasting time or effort. Although here for most of the day, the crew remained fully focused, never seeming to pause or take a break but steadily going about the job and doing so quickly and quietly. Thanks to their skilled, professional work the problem is solved. And the process itself was painless. What could be better. So naturally I would use again and highly recommend. read more

Let me just start by saying I LOVE COOPERTOWN! They have some of the most professional technicians that I have ever witnessed. I had a horrible roof rat problem and water damage to my chimney, it was so bad that I wanted to move. I ended up calling a few other chimney companies in my area before I called Coopertown and the problem was never alleviated. When I finally got around to calling Coopertown services I spoke with Christina over the phone who assured me that I had to look no further, and that they could have someone out to take a look at my home and solve my roof rat issue. Joey and Josh came out the next morning and spent all morning taking photos and looking both inside and out of my home to find the entry ways into my home. Upon their completion Joey gave me an estimate, which at first glance I thought was too much, but after he broke down how much they'd be spending in parts, labor, warranty, and return visits over the next year I was pleased and took the offer. They came back out, sealed up all my holes, removed all of the current animals, did water repairs, and even cleaned my chimney at no cost to me. Within a week of return visits I had no more roof rat issues! I thank them so much for helping me. They came out and did just what they said they'd do, in a timely and professional fashion. They seemed to really care about me, my home, and my problem! I LOVE COOPERTOWN! read more

I have used Coopertown to clean my dryer vent for many years and in more than one location. They have successfully stopped leaks and upgraded the vent structure for me as well. They have always been accommodating, professional, and neat, cleaning up after finishing the work. Therefore, when I needed someone to repair my chimney, I approached them for an estimate. Ken was very thorough in his assessment of the work needed, explaining to me in detail what would be required and showing me pictures of the areas needing repair. Water was able to enter the chimney so he arranged for it to be covered the same afternoon. This was so fortunate as there was a downpour that same night! When Nic and Scott came to do all the work on the chimney and fireplace and to install a gas log insert, everything was done professionally, carefully, and completely. They were very polite, neat and clean, leaving everything in good order. I would recommend their services to anyone needing any kind of chimney or vent work. read more

During the July storms, we had a tree fall on our home and did a lot of damage which opened up the access to our attic. We phoned Coopertown first thing before calling the contractors to ensure that any wildlife could not get into the attic. They immediately came out and made a plan to prevent any wildlife from coming inside the home and eradicate any possibility of them entering or staying in the attic. Alex Anderson, Certified Lead Technician, came and worked very hard during the hot weather to do what was needed to close up and resecure our home from any wildlife. Alex was very empathetic, friendly, and professional. He then returned after the new roof and fascia boards were installed to seal and reseal any possible areas that vermin might enter the attic space. Thank you Alex and Coopertown for another job WELL DONE! We appreciate you. Gregg Coats and Mark Harris read more

coopertown came out and gave me a free 2nd inspection. they came out on sat new yrs eve and did the repair on my chimney. 3 men worked all day. all knew respect for these guys, they earned their money for sure. in my situation one of the men stayed in the chimney packing repairing for a few hours. has a 10 yr warranty and that it should be inspected or cleaned of kresote after a cord of wood had burned. I also had waterproofing on the exterior and new cap I was pleased with the diligent effort these 3 men did. also they came back out 48 hours later to remove plastic off the cap etc. during inspection I was shown many pics of chimney and cap but after all the work completed forgot to ask to see pics of the after and they did not offer surely I overlook it to these men had worked hard all day and during constant sprinkling rain and were ready to go home. read more

We have used Coopertown in the past, but this time we had 2 chimneys cleaned. Ken was very thorough and professional. I noticed that their truck said "wildlife control", so I inquired about that. We had just had our exterminator check for critters in the attic. He told us that there was evidence of 1 rat, but could not find out where it had entered. Ken went up to check, and found evidence of an infestation with several points of entry. Thankfully, he was able to get us scheduled to the following day to seal all points of entry around the house and roof and to clear the attic and disinfect. I was so glad that we could get this done immediately. I highly recommend them for chimney cleaning and critter control. read more

My chimney was a disaster from water leaks. Ken Robinson came out and inspected and was very professional and knowledgeable. He gave me a proposal which I accepted, and within 48 hours the prep work had been completed. Within the next two business days the repair crew of Nolan and David were on the scene. They completed the work in one day according to schedule and were also most courteous and competent. Throughout the process, the Coopertown team was on time, communicative and did an excellent job. They also followed up with instructions and suggestions for proper maintenance. They left the site totally cleaned up and repaired, and were really nice guys to boot. I would recommend Coopertown without hesitation. read more

it is not often a company exceeds my expectations, but this company did just that! Coopertown team members are professional, knowledgeable and timely. i needed help with small critters getting in my attic. When the field manager was checking the house, he literally was able to lift stones from my chimney. I didn't realize the stones were loose from ice over the years so they filled in the grout before my chimney crumbled, and they installed a new cap. They also installed animal guard around my house to protect from critters. Excellent craftmanship! read more

I called Coopertown Chimney & Wildlife to install new gas logs in our fireplace and I was so impressed with the excellent service we received that I called again for their services when we had roof rats in our attic. They secured the attics (we have 3) and closed all entry points. I also had our gas logs cleaned and a complete inspection and tuneup performed today by Jason. Completely satisfied with all of Coopertown Chimney & Wildlife Services. I highly recommend them! read more

Had them come out yesterday for a 2nd opinion. The tech that came was very thorough and offered me a repair and a replacement option in the end. While I ultimately decided to go with the replacement option the last company I had come out did not even offer me the repair option. The tech explained the pros and cons of each option as well as getting everything set for my next appointment so I did not have to call back in. read more

Coopertown, and their technician Ken, is amazing. He talked to me on the phone to help me solve a problem with my fireplace and then when I couldn't do it, he came out and taught me what I needed to know (it was user error for our complex new firebox!). He was extremely nice and knowledgeable. I'm so grateful to him for helping me on his own time and on such short notice. Thank you Coopertown and Ken! read more

My fireplace looked like Niagara Falls during the recent heavy rains - on the inside! A neighbor had used Coopertown and were very pleased so we gave them a try as well. Ken was extremely courteous and thorough, and showed me the extensive deterioration in my 38 year old chimney. No gimmicks - no hard sell. Four days later my chimney is as good as new. Highly recommend this team of professionals. read more

All of the employees that we've dealt with at Cooperstown have been informative, courteous and very well informed about their products and services. They have rectified problems we've had with our existing chimney as well as the chimney on our guesthouse. We feel confident that our chimneys are not only safer but will last for many years to come. read more

My parents have been using Coopertown since I was a youngster. Years later, we still trust Coopertown with the care of our chimney. Christopher was out today to do an inspection and cleaning. His kindness, professionalism, and explanation of the services are beyond excellent. I highly recommend Coopertown for any of your chimney needs!! read more

Coopertown Services offers expert and profession services that address homeowners' concerns from clogged fireplaces/chimneys to critter control. Not only did they address the initial issues, they provided excellent follow-up services. There's no reason to look any further than Ken Robinson and his team to solve your household problems. read more

Coopertown Services is the best Chimney Sweep in town. They are consummate professionals. They've done all the work for my entire family for close to 30 years. I highly recommend them to do any and all chimney and fireplace work at your house, lake house or hunting cabin. https://memphislikealocal.com/2014/08/17/coopertown-services/ read more

I called and got a next day appointment for guys to come out an estimate the cost of removing birds from my chimney and installing a cap on my new fireplace.  After the estimate which I thought was reasonable, they removed them and were prepared to install the cover right away.  The job was completed in an hour! Highly recommend! read more

The technicians were professional, helpful, knowledgeable and clean. They knew what they were doing and what they were supposed to do. They did it in a timely manner and when they were finished repairing and replacing, everything looked like new. I will use them again and again each year when it comes time for sweeping. read more

david eppich was our technician for our 2018 chimney cleaning. he did an outstanding job. Coopertown has serviced/ cleaned/ repaired both of our fireplaces for years. understanding the physics of a wood burning chimney is becoming a lost art. we need to support this local business and their expertise in this area! read more