Bill was very responsive when I reached out. He connected me with a great source to order my…read moreplumbing supplies (in this case toilets) directly. He did the work quickly, and I couldn't be happier with final results. His pricing was competitive and he provided great value for the money spent. I would absolutely use him again for any future plumbing needs and would recommend him as well.

I highly recommend MuMullin Plumbing and will be using them exclusively for any plumbing issues…read more When I called, he actually walked me through how to fix the problem myself, and then when I said I wanted to replace the part, he sent me the link to the correct part so I could have it on hand. I had to change the day he came out a few times and thought he would lose patience with me, but he stayed in text contact with me and was wonderful. When he came out, he continued to share his experience with me so that I could prevent future problems. His fee was very reasonable. He has my highest recommendation.

Otis is very responsive, professional, on time, knowledgeable, and fast to get the job done. We…read morewill use him again for our next plumbing issue. High quality work and reasonable pricing. Also, he works meticulously. He cut the drywall cleanly so it was easy to repair. We are really impressed with his workmanship.

Great service, reliable, and good communication. Handled things very fast and made sure that there…read morewere no issues afterwards. Would recommend.

Do not use Tim Ferguson for any Generac/Generator servicing. Used them for a general service and…read moretake care of a simple error code. The tech changed the oil and serviced the generator but did it before fixing the error and then proceeded to not be able to clear the error. Therefore the oil couldn't cycle through to prevent further damage because the engine wouldn't crank. Supposedly the service manager couldn't troubleshoot either or they just wanted to charge me $200/hr for diagnostics and the error which they thought was the control board. I do not know if they didn't know how to fix or if they just wanted to charge me more money. Simple google search said change the battery and I did that myself and generator cranked and no issues. Was trying to find a reputable company so I don't have to maintain it myself but Tim Ferguson is not that company. Very disappointing given their supposedly good reputation.

Mr. Corey Baker was excellent. He was nice and knowledgeable. His professionalism is unmatched.read more

The work I requested was completed and there have been no problems after one week. Some parts had…read moreto be replaced as I was informed. I was pleased with the very reasonable fee for the work.

The owner Drew Turner not only lied abput completing the project but his employee left toilet with…read morewater on my mom's brand nee flooring in the living room. Then when callef he said heblost some employees etc.. Said he would put the transaction piece down never called again. GREASE ALL ON THE NEW PAINT IN BATHROOM AND WALLS ENTERING THE BATHROOM PLUS DOORS. NOT RELIABLE

In November, I paid to be a priority customer for any service needed. (1 year contract). On…read more1-26-26 I called because my hot water heater stopped working. They scheduled the appointment for Thursday due to the weather. confirmation reminder texts were sent to both my phones. Thursday came...no one showed up. No call no anything. No one has returned my call each day since. Out of desperation, I've had to call another company to come out and I'll be out of pocket with this one for abt $400. This is poor service on a contract YOU sold me and for an appointment that YOU made and for YOU not responding to my messages.

I've been a loyal customer for years (as well as my parents) and previously held a monthly…read moremembership for HVAC and water heater maintenance because it offered value, peace of mind, and discounted service. Unfortunately, that is no longer the case. The company recently changed the membership pricing structure -- but instead of improving value, they increased the cost to five times higher, now charging per HVAC and water heater unit, per year, not per household. That means I'd now be paying significantly more just for the right to get a "discount," which makes the membership essentially pointless. It feels like I'm paying for the discount itself (maybe more so) and not actually receiving benefits. What makes this worse is that no proactive notice, explanation, or justification was provided to existing customers. I only found out when I looked into scheduling my routine fall HVAC maintenance. A major pricing and policy change like this should be communicated clearly, transparently, and respectfully -- especially to customers who have been loyal and previously trusted the company with their home systems. This comes across as misleading and very poor business practice, and it's an easy way to drive away customers who have been supportive for years. Sadly, this change has made me rethink doing business with them going forward. This is not only misleading but feels like a calculated money-grab disguised as a benefit. It also reflects poor business judgment and questionable customer-focused ethics. Prior members should be aware that the "membership" no longer provides true value and may cost far more than it saves -- proceed with caution.

Excellent service. The person that came from Smith's was very professional and friendly.read more

I returned home from an out of town trip to find that I had water pooling and running in my yard. I…read morecontacted my water department and the technician confirmed a leak and that I would need to contact a plumber. A friend recommended Smith's based on their 5 star rating on google and the A+BBB rating. I read the reviews and checked out their website. I called and Amber was extremely nice and helpful in getting me setup for an appointment. She even gave me a number to send the video of the leak I had. My appointment was the next afternoon. The next day Amber had texted to let me know that if it rained the technician would reschedule since it would be difficult to find a leak in the rain but that the technician would let me know. However the rain held off and I received a text that the technician was on his way. The text had a picture along with the name of who was coming. That is something I liked and really felt stood out with customer service. The technician Joe arrived extremely nice guy down to earth very professional. He got right to the job and literally within 15 minutes checked out what was going on. He gave me the estimate-and military discount. I was ready to schedule for the service to see when they could do it. I pulled my calendar out and Joe was like are you going to be here and I said yes and he said ok I'll go get my tools. Lol! I was like this is great I had no idea he had time to take care of it today. It was perfect. Joe got to work and I mean this guy worked! He got the job done and made sure everything worked ok. Found the problem, fixed it better than before with better parts. He made sure that the work he did I was happy with and I'm telling you the service from this company from the first phone call to Amber to meeting Joe was "Top of the Line" excellent service! The quality of work and I felt the price was fair. I hope I do t have another leak but if I need any plumbing done, Smith's will be my first call. They service a lot of areas including North Mississippi and they give military discount. Thank you guys again! I'm one happy and freshly showered customer!

I definitely received five star service from these folks today. They cleaned out a very clogged…read morepipe running from my HVAC unit that had flooded water everywhere. They did a great job for a very reasonable price, and were so polite and friendly. I have a flame point Siamese cat who is pretty skittish around most strangers. Not this time! He came right over for pets and back rubs. Animals know things about people sometimes, and decided right away that these were good friends. I recommend them highly and my cat does too.

They were so amazing! They responded super fast and gave some advice on why could go wrong before…read moreeven taking the job. They were super knowledgeable and so informative. Took the time to teach me a about my unit and what to expect in the future. 10/10 and Will for sure keep using their services.

Yates resolved my electrical issue. However, his rate intends to be higher than normalread more

This company wanted to charge me over $90.00 to just come out and give me a quote to see if they…read morecould add a line for a AC unit. The tech said if they couldn't do the work, I would still have to pay the $95.00! lol