bought a Honda Pilot from Epic. Within the first 2,000 miles of driving my engine completely fell…read moreapart. (Cracked heads and a blown piston) when I had the car looked at by my mechanic I learned that the MOTOR in the car was from a SALVAGE YARD:( kinda shady imo

Pretty disappointed. Do they have some nice cars? Yep. Are their prices good? Yep. But terrible…read moreservice after the sale. Did not call me back about some minor things to be fixed on the car we bought that should have been taken care of . Still haven't received liscense plates and it's been over a month. Now I have to take the car to dealership that does return phone calls and pay out of pocket. The two stars are for the car. It would be a 5 Star review if they took care of issues and made customers feel important after they've taken their money.

This dealer refuses to submit claims for Endurance (aka Apex Unlimited Warranty) vehicle warranty,…read morea third-party warranty service. The service tech suggested I could get the repair done, and submit for reimbursement from Endurance. Endurance will not reimburse for repairs already done, they will only pay for repairs under their warranty to the dealer directly, and only if the dealer gets preauthorization. In the past, when purchasing a new vehicle from this dealer, paperwork and titling had to be redone as they made errors on the paperwork at the time of purchase. Routine service was done adequately.

I bought a used Highlander from Jon lancaster. It was warrantied to cover anything out of the…read moreordinary to 100,000 miles. My local mechanic who does the oil changes and tire rotation, minutes from my home, warned me of an issue that was under warranty, so i took it to the dealer, and was told that the part was just loose, and retightened. 5000 miles later at my oil change, my local mechanic again warned me of the impending issue. One more time I made an appointment at Jon Lancaster. I was entitled to a loaner vehicle for the day, but they told me their shuttle was leaving soon, and could give me a ride home. I live 12 minutes away. What they didn't tell me is that there were 7 others on the shuttle that were to be taken home before me. 2 hours later I was home, after touring the city of Madison. When I Ubered back, I was greeted by the service manager, and lied to, once again, that the part was just loose and needed tightening. My local mechanic, formerly a Toyota mechanic, once again suggested that the service manager was lying to me to get out of doing warranty work. I called Toyota corporate, and they told me to use the dealer on the other side of town. (30 minutes away) I did, and the car was fixed within hours. No BS, just straight up good, honest, ethical service. Now, I buy my Toyotas from the dealer crosstown, and will have major warranty work done there. The only time I use East Side is for free oil changes and tire rotations. When those are done, I will have all my service done on Madison's West side. I can't believe that a good company that makes a great product, would allow charlatans to rep them.

They have repeatedly done an excellent job for me. But you have to understand who/what they are…read more They are low-cost, small business catering to people who want an inexpensive solution to relatively simple problems. They are especially good regarding used tires, if you are not in the market to spend $600+ on a set of brand new Michelins. I was just there to get some useful tires on my second car that I don't drive all that often. I was in and out in less than half an hour with four perfectly good tires for 1/4 what it would have cost me at a tire store. I am completely happy. 1. Call ahead. 2. Confirm that they have what you are looking for, confirm that they are open and can take you in short order. I do that and I am always satisfied.

I will say one thing they are very reliable I was requested for a jump the guy tried to jump me…read moredidn't work took me to advance auto parts and tested the battery they said it wasnt the battery. he tried knocking on the starter and nothing so which led me to being stuck. this guy literally offered me a ride (a hour drive) and said that I was underdressed and couldn't leave me out in the cold. I was underdressed and this man still let me in his car and gave me a hour drive back home. I will recommend these guys to anyone they are great!!!

I had an amazing experience at Schoepp Motors on Stoughton. Brian was incredible--he went above and…read morebeyond to make sure everything was smooth and stress-free. He answered all my questions, never pressured me, and made sure I got exactly what I wanted. The whole process felt easy, which says a lot when buying a car. Big thanks to the finance guy as well for working through the numbers. They've definitely gained a customer for life. Highly recommend working with Brian if you go here.

It was a pleasant experience went very well. We have purchased many vehicles from here. Everything…read moreis always run smooth, never had any issues with any of the cars that we purchased. thank you, Ryan Schultz.

It took Steve since last year to say, We sell used cars and try to help out. Blah blah blah. You…read moreare a lousy dealership and that is why you didn't respond last year. You sent my kid off with a vehicle that needed the brakes rotors and whatever else. You said OH they need to be bled. No then he paid $200 to the $800 brake job. I know many people that will not patronize your business. I will keep telling everyone I know. How about you say how the engine went out within 2 months. Probably less than that. Do not buy anything. Read everyone's reviews. Don't let him con you.

do not buy from shady steve he sells junks. he lies to your face to make sales. buyer beware…read more... on 10.8.24 just bought a 2010 acura mdx fr day i took it off lot til now nothing but issues and needs $6k in repairs....steve/he knew bout clearly hidden the issues, thats why sold " as is".... but will repair for buyers at discount rate... or buy extended warranty... do not buy, do not waste your time... scccccammmmmmmeeerrr!!! his new location 1619 s. stoughton rd. madison, wi.... *** do not buy from steves auto***