I wish I could give more than 5 stars to this company!!!…read more This is a must read tale of frustration and then restored faith in humanity... On a recent vacation to Panther Pond, both my son-in-law's car and mine proved unreliable. On the Friday evening, before check-out, the alternator on his Mazda died and my brake pads started whining. We called AAA, but they took so long to arrive (1 1/2 hours later than promised) that by the time they could tow a car to a shop, all were closed, most until Monday! I called Auto Zone and randomly asked if they knew ANYONE who might help. As luck would have it, a young man named Billy was at the counter. He was putting in an engine on a Subaru that Friday night, at his garage in Limington, and initially said he had no extra time. When the Auto Zone employee told him the details of our plight, and that we were stranded, he said he'd be happy to help. I was on the phone 6 or seven times with him that night, apologizing, because now we had to wait for AAA to come again to tow the Mazda. You guessed it, they were late again. In the meantime, my husband Tim drove from Raymond to Auburn to pick up an alternator. Billy (Theriault - I hope I spelled it right) worked on his Subaru project until the Mazda and the alternator arrived at his garage. He took out the old one and went to install the new one, but alas the salesperson had given Tim the wrong model! Billy went online to find a new correct model. The only one was in Bangor! He had it shipped to Windham, but it was not to arrive until late Saturday afternoon. In addition to this 11 pm frustration, the trip to Auburn caused our whining brake pads to start screaming. By the time Tim returned to our vacation home there was a disturbing grinding sound coming from the back left tire. Have you ever been afraid to drive your own car? I packed up my daughter, her husband, my own, and all that we'd brought to Maine and we headed out Saturday morning through Raymond towards Windham. We prayed lights would turn green at every intersection so we wouldn't need to push the brake pedal. We urged other cars to turn quickly out of our way, or drive a bit faster so we could avoid hearing the ever-increasing sound of our now bare break pads scraping the wheel! I'm ashamed to admit it, but we sometimes cursed when vacationers cut us off and made us brake hard. I didn't know what to do so I called Billy. It was nearly 7:30 AM and it was clear from the way he answered, that the Subaru engine had kept him working well into morning. Still, he was eager to help. He called Auto Zone and told them to expect us and he'd arranged for our brake pad to be at the counter when we arrived. Then he told us to go directly to Perk's Peak Auto, where he was working that morning. "I'll open the shop, move some things around, and replace your brake pad. That way, you'll at least have your van for the day." Who does this? Who extends this kind of compassion, courtesy, and generosity to strangers? Billy does. We coasted into the parking lot of Perk's Peak, put it in park, and waited. Within minutes Billy arrived. I don't know the last time I looked forward to meeting a stranger, but I can tell you that in that moment I said a prayer of thanks for his being at the right place at the right time. He later told me that on that Friday night he had already been to Auto Zone and left. He had to return, because on his way to his shop he'd gotten a call to go and pick up another part for the engine. Maybe it was fate, or merely good fortune. We sat across the street, near the pond on the property, and played "20 Questions" while Billy repaired the brake. Thirty minutes later he was giving us the keys "You're all set. I'll get the alternator when it comes in, put it in the Mazda, and call you when I'm done." I wanted to cry because of his kindness. The thing is, it occurred to me as he was talking, that this was not unusual behavior for him. What seemed like unbelievable service to us, appeared to be standard protocol for him and for Perk's Peak. I paid him, and tipped him all the cash I had left after vacation, but I wish I could have done more for him. We parted and drove away, no longer afraid of stopping. We had a surprisingly nice day on the Saco River, and stayed in Cornish that night. Billy fixed the Mazda and we picked it up before dinner. The next morning we took our 2 cars to the west and eastern parts of Massachusetts. Both made it home safely and I am happy to report are handling well. In a time when there is so much negativity and stress in our midst, it is so restorative to meet people who are truly compassionate. Billy was professional and accommodating. He went above and beyond what was required or expected. He is a true gentleman and a great mechanic. If we ever have any car trouble again in the lakes area I know exactly who to call! Billy, if you are ever in Western Mass, and in need of anything, please call us. We'd love to repay your kindness!

My wife and I have been going there for years and both of our cars have some age and mileage on…read morethem. Horsepower always been there to help, the nice thing about them they will tell you what you need to repair your vehicle and what's coming up for repair. They never try to oversell or pressure you. Always great Service and at a great Price along with great People, so the next time you are in the area stop in and say hello to Bonney and Bob and Steve. They will treat you Right.

We are very satisfied with the work done to our service van…read more We really needed a brake job, on a tall Transit van, Stopped in because they are next door to our new location and have a high overhead door. The estimate was accurate, communication was very good with other issues found while working on it, the van was returned on time and cleaner than when we dropped it off. This was our first experience with Horsepower, we found them to be very professional, knowlegeable and accomodating. thank you

Matt is a genuine trustworthy guy. Fortunate to have a business like this in our community. Highly…read morerecommend

REVIEW OF MAINE STREET AUTO…read more I recently needed to buy a second car under $10,000. Wow! Did I find the right car at Maine Street Auto in Cumberland, Maine? The answer is a big "YES". At Maine Street Auto you meet husband and wife team Matt and Kylie, owners of the business. I can think of many words to describe them, words such as honest, knowledgeable, and dedicated to serving their customers. I have bought many cars in my lifetime, but I can say I have never met such caring professionals as Matt and Kylie. They provided me with a complete history of the used car I saw there and really liked. They allowed me to take the car to the mechanic I have used for the last 28 years. He told me that the car was a really good buy. There was only one minor repair he recommended that needed to be taken care of. I approached Matt about it. He didn't bat an eye when he said. "Here's where you should take it and we'll pay for the repair." I couldn't be more pleased with the car I bought! Terry Foster, Portland, Maine

I had their basic detail or wash,vac,window service performed on my 2017 corvette that was already…read morein great shape and it was the perfect service for not needing a full detail or an interior detail (great value). I also had my wife's Escalade paint corrected and ceramic coated and couldn't be more pleased with the results. I've taken my vehicles to different places in Maine over the years (portland,westbrook,Gorham) and was blown away by the level of quality and professionalism. I will be coming back in the future!

Located in the innovation district at the Downs. The detail shop is open to the public and I think…read moreyou will find the service is exceptional. I brought my midsized suv in for a detail and I also had a couple of spots buffed and an area touched with paint. Highly recommend!

The driver introduced himself & he was very nice. The area my car was at is difficult at best. The…read moreroad is for 1 car. He had all under control & I gave my keys knowing he could get it done. Very polite & professional. Tracy called me to make sure I was in a safe place & if I needed anything! If I break down I know Tracy would come to my rescue if needed. Tow driver came in less than 15 minutes. Very professional & super nice! Thank you Tracy!!

They sell cars that are lemons stay away. They are very good con artists. Poor communication cars…read moreare not only lemons but dangerous.